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    SU 2015 Pro "send to layout is grayed out"

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      Only thing that comes to mind is file format.

      Are you trying to send a 2017 file to LayOut 2016 or something along those lines.

      Or maybe some legacy issue to when LayOut was not suffixed with the year.

      I tried it on the Mac we have and can't see a problem.

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        I wouldn't have a clue how to fix it. Sorry.

        Maybe your Reseller can help expedite the issue?

        Download the free D'oh Book for SketchUp 📖

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        • M Offline
          mwm5053
          last edited by

          Must be the second because the first is not the case.

          Could it be something with 2017 Make overriding something? Wouldn't think so.

          2011 iMac
          SU 2015 Pro, 2017 Make
          V2 Twilight
          macOS Sierra 10.12.5

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          • Dave RD Offline
            Dave R
            last edited by

            @mwm5053 said:

            Must be the second because the first is not the case.

            Could it be something with 2017 Make overriding something? Wouldn't think so.

            Do you have 2017 Make installed? If so, that would be a problem because LayOut isn't available for Make.

            Etaoin Shrdlu

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              He edited his post to say Make is installed.

              Try nuking it.

              Download the free D'oh Book for SketchUp 📖

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              • M Offline
                mwm5053
                last edited by

                Yeah. but these are SU 2015 files being opened in SU 2015 and using LO 2015

                2011 iMac
                SU 2015 Pro, 2017 Make
                V2 Twilight
                macOS Sierra 10.12.5

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                • M Offline
                  mwm5053
                  last edited by

                  @ Rich think I'll do that.

                  2011 iMac
                  SU 2015 Pro, 2017 Make
                  V2 Twilight
                  macOS Sierra 10.12.5

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    I think I see what you've got going on. You can't send files from SU2017 to LO2015. You would have to save from SU2017 back to SU2015. You could then send the file from SU2015 to Lo2015.

                    Etaoin Shrdlu

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                    • M Offline
                      mwm5053
                      last edited by

                      No sorry SU 2017 doesn't have anything with what I'm doing It's all 2015.

                      That being said I uninstalled both 2017 Make and 2015 Pro. The folders in Applications folder ,
                      also the / Library /Application Support /folders for both 2015 and 2017 and the plist in the /Library/Applications Support/Preferences list like SU says on their website. Reinstalled SU 2015 and activated Lic. and "send to Layout is still greyed out".

                      2011 iMac
                      SU 2015 Pro, 2017 Make
                      V2 Twilight
                      macOS Sierra 10.12.5

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        Walt, I woke up thinking about your issue and it occurred to me that you are running SU/LO 2015 on Sierra. SU/LO 2015 isn't compatible with Sierra. I wonder if that has something to do with the problem.

                        Etaoin Shrdlu

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                        • M Offline
                          mwm5053
                          last edited by

                          Yes @ Dave, as it turns out as I expected it's a compatibility issue. Sketchup has dropped support of 2015 in later Mac OSX
                          https://help.sketchup.com/en/article/36208

                          2011 iMac
                          SU 2015 Pro, 2017 Make
                          V2 Twilight
                          macOS Sierra 10.12.5

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            I wouldn't say they dropped support. They don't do further development of older versions after a newer version is released. They never have done so. SU2015 wasn't developed for Sierra because Sierra came well after SU2015.

                            Are you going to update to SU2017?

                            Etaoin Shrdlu

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                            • M Offline
                              mwm5053
                              last edited by

                              Well, I'd like to keep up to date and I will use 2017 Make, but purchasing a upgrade Lic really is not a priority these days.
                              So I think if I come across some paid work that I would need to use SU to LO feature I would probably go back to a supported OS X

                              2011 iMac
                              SU 2015 Pro, 2017 Make
                              V2 Twilight
                              macOS Sierra 10.12.5

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                              • M Offline
                                mwm5053
                                last edited by

                                I did some house plans for a local contractor last year so he could get a building permit.
                                I was glad to see my somewhat expertise in SU would actually payoff but he ended up moving his business out of state so you never know what might come up.

                                2011 iMac
                                SU 2015 Pro, 2017 Make
                                V2 Twilight
                                macOS Sierra 10.12.5

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                                • Dave RD Offline
                                  Dave R
                                  last edited by

                                  It's good to keep your options open.

                                  Good luck.

                                  Etaoin Shrdlu

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                                  • pbacotP Offline
                                    pbacot
                                    last edited by

                                    @mwm5053 said:

                                    I did some house plans for a local contractor last year so he could get a building permit.
                                    I was glad to see my somewhat expertise in SU would actually payoff but he ended up moving his business out of state so you never know what might come up.

                                    NM probably has a "quieter" economic scene, but it's a good time to get plenty of design or construction work here in California. Probably there to.

                                    MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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                                    • M Offline
                                      mwm5053
                                      last edited by

                                      👍

                                      2011 iMac
                                      SU 2015 Pro, 2017 Make
                                      V2 Twilight
                                      macOS Sierra 10.12.5

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                                      • S Offline
                                        slbaumgartner
                                        last edited by

                                        What you describe sounds like an issue that has been discussed on the general sketchup forum: Sierra added a new security "feature" to prevent a particular kind of hijack attack. See, for example, this topic:

                                        Link Preview Image
                                        Send to Layout not working in 2017

                                        Had SU2013 and just upgraded to SU2017 version 17.1.173. ‘Send To Layout’ is greyed out and not functional. I haven’t changed any file names or anything. All I did was upgrade to 2017 and now it’s greyed out and not func…

                                        favicon

                                        SketchUp Community (forums.sketchup.com)

                                        Unless a newly installed app is adequately signed, Sierra runs it by first copying the code into a separate random folder it creates on the disk. This prevents the hijack, but it also makes SU unable to find LayOut. The latest release of SU 2017 has been adequately signed to correct this problem, but older versions have not because Trimble no longer supports them. So, when you reinstalled SU 2015 you likely tripped this feature. In the post linked above, Barry gives one way to fix it.

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                                        • M Offline
                                          mwm5053
                                          last edited by

                                          I tried the " xattr -d com.apple.quarantine /Applications/SketchUp\ 2015 " code and didn't work I did it several times copy and pasted Berry's code into terminal. Berry at one point said that there wasn't supposed to be a slash at the end so that's the way I used substituting my 2015 ver. where they were dealing with 2016, also saw some input from the SU team I think Marc, where they were trying a different approach by copying SU, LO SB to the desktop and creating a new folder of SU but didn't seem to work either for 2015 which I would think would be similar locations on Mac.

                                          Thanks for the heads up slbaumgartner
                                          Was thinking about going backwards to Yosemite but not worth it

                                          2011 iMac
                                          SU 2015 Pro, 2017 Make
                                          V2 Twilight
                                          macOS Sierra 10.12.5

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                                          • M Offline
                                            mwm5053
                                            last edited by

                                            I did do this right yes?


                                            Screen Shot 2017-01-13 at 1.22.30 PM.png

                                            2011 iMac
                                            SU 2015 Pro, 2017 Make
                                            V2 Twilight
                                            macOS Sierra 10.12.5

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