sketchucation logo sketchucation
    • Login
    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Sketchup 2015 pro crash on starting

    Scheduled Pinned Locked Moved SketchUp Discussions
    sketchup
    18 Posts 5 Posters 2.5k Views 5 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      Dou
      last edited by

      Could be, I will try,
      Thanks

      [dir=ltr:1v0x79ep]Less is more![/dir:1v0x79ep]

      1 Reply Last reply Reply Quote 0
      • Dave RD Offline
        Dave R
        last edited by

        Good luck. If that fails you might see if it's possible to replace the graphics card with an nVidia card.It isn't always possible with notebooks but it might be worth looking into anyway.

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

        %

        1 Reply Last reply Reply Quote 0
        • D Offline
          Dou
          last edited by

          Hello folks!
          bad news.
          we review the last update of the software in my pc and nothing is wrong, we replace the graphic driver and stil the same, we disable hardware accelaration, disable plugins and nothing, we uninstall the sketchup and install again and nothing.
          The computing department where I work can't solve the problem, they sent a email to trimble sketchup and we are waiting.

          so, let's wait! as soon as i solve the problem I let you Know.
          thanks for your help

          [dir=ltr:1v0x79ep]Less is more![/dir:1v0x79ep]

          1 Reply Last reply Reply Quote 0
          • Dave RD Offline
            Dave R
            last edited by

            Good luck.

            Did the IT person try rolling back the driver to an older version?

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

            1 Reply Last reply Reply Quote 0
            • jujuJ Offline
              juju
              last edited by

              and a re-installation of the software didn't work either?

              Save the Earth, it's the only planet with chocolate.

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dou
                last edited by

                no, nothing works, even the old sketchup vers8 have the same problem.
                But the Layout2015 is working fine.

                So strange, it seems that it do not want to work anymore in this pc!!!

                [dir=ltr:1v0x79ep]Less is more![/dir:1v0x79ep]

                1 Reply Last reply Reply Quote 0
                • Dave RD Offline
                  Dave R
                  last edited by

                  Maybe it's time for a new computer. 💚

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dou
                    last edited by

                    Hi folks,
                    problem SOLVED!!:)

                    my graphic card, AMD Radeon, instaled a app called "Play tv" that caused this conflit.

                    Thanks again for your help.

                    [dir=ltr:1v0x79ep]Less is more![/dir:1v0x79ep]

                    1 Reply Last reply Reply Quote 0
                    • Dave RD Offline
                      Dave R
                      last edited by

                      Good news! How did you sort that out?

                      Etaoin Shrdlu

                      %

                      (THERE'S NO PLACE LIKE)

                      G28 X0.0 Y0.0 Z0.0

                      M30

                      %

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        Dou
                        last edited by

                        @dave r said:

                        Good news! How did you sort that out?

                        both sketchup version began to crash at july 6, after triyng everything we know to fix the problem I started to looking for instaled programs or updates, in that particular day or before and found it!
                        "voilá"! 😄

                        [dir=ltr:1v0x79ep]Less is more![/dir:1v0x79ep]

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          slbaumgartner
                          last edited by

                          For the benefit of others who may come across this topic: WIndows update has been quietly bundling the plays.tv app along with an update to the drivers for AMD graphics (most likely AMD initiated this, as plays.tv is a project they co-sponsor with Raptr). This app causes graphics conflicts that crash SketchUp. Uninstalling Play TV has cured the problem for many people.

                          1 Reply Last reply Reply Quote 0
                          • 1 / 1
                          • First post
                            Last post
                          Buy SketchPlus
                          Buy SUbD
                          Buy WrapR
                          Buy eBook
                          Buy Modelur
                          Buy Vertex Tools
                          Buy SketchCuisine
                          Buy FormFonts

                          Advertisement