Crashes on Eraser tool; Sketchup 2015 Pro
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Clicking on the eraser icon results in a Bugsplat every time. How to I go about trouble shooting this?
operating on a shitty Dell Latitude E5-something-something
few hundred plugings installed -
I'd upgrade from SU7 to SU2015
I'd nuke the 100s of plugins first by placing them all in a folder called #plugins inside the plugins folder. this prevent them loading on startup
check the eraser tool
if no splats then start filtering plugins back into the plugins folder to see when issue occurs
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Maybe he still has Windows XP or Vista.
SU2015 cannot be installed on systems older than Windows 7. But in that case SU2014 would do pretty fine.
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You didn't say which version of Windows, and Rich apparently missed your title saying the issue is with SU 2015 Pro since your profile still says SU V7.
Since you say "few hundred plugins", I'd bet that you moved to SU 2015 by just copying the plugin files from v7 to 2015? There have been enough major changes from v7 to 2015 that copying plugins across is an almost certain road to disaster! You must obtain fresh, up-to-date copies and install them in SU 2015. Yes, extremely tedious! But since Trimble does not produce the plugins and extensions, they have no way to safely do this for you. Almost anything could be wrong with any specific plugin.
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@slbaumgartner said:
You didn't say which version of Windows, and Rich apparently missed your title saying the issue is with SU 2015 Pro since your profile still says SU V7.
Since you say "few hundred plugins", I'd bet that you moved to SU 2015 by just copying the plugin files from v7 to 2015? There have been enough major changes from v7 to 2015 that copying plugins across is an almost certain road to disaster! You must obtain fresh, up-to-date copies and install them in SU 2015. Yes, extremely tedious! But since Trimble does not produce the plugins and extensions, they have no way to safely do this for you. Almost anything could be wrong with any specific plugin.
And not only that - I know at least for Windows XP that SU2014 doesn't have that folder named 'Plugins' at the end of this path: "C:\Program Files\SketchUp\SketchUp 2014" (but you do have Plugins in the menu bar anyway).
New versions of rb files can be dropped in the "Tools" folder /I've checked "dropverts.rb", "loop_subdiv.rb" and "clf_scale_rotate_multiple.rb" - they work fine/.
Otherwise you need to install plugins from within the program by using "Install Extension" (Window/Preferences/Install Extension) and they must be rbz files. Or you can use SketchUcation plugin for that.
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...on a side issue...
NEVER add your own files into the SketchUp Tools folder.
It is reserved for SketchUp's own RB files.
Wherever possible it is also NOT recommended to open your 'user' Plugins folder and manually add files into you - almost all plugins now come in RBZ format for auto-installation [available since v8M2], and even a lone RB can be made into a ZIP and then that .zip file re-suffixed with .rbz so that it can be auto-installed...
BUT if you MUST open your 'user' Plugins folder [in >v2013] to manually change files etc, then it's easy enough to find.
If you have the SketchUcation PluginStore toolset installed [available as an easily installed RBZ from the Resources menu above], then that has a submenu item to open your Plugins folder.
Alternatively use this code in the Ruby Console to open it for you...
UI.openURL("file:///#{Sketchup.find_support_file('Plugins')}") -
@tig said:
...on a side issue...
... and even a lone RB can be made into a ZIP and then that .zip file re-suffixed with .rbzso that it can be auto-installed...Thank you, TIG - this is great information. Won't add rb directly to the Tools folder anymore.
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