sketchucation logo sketchucation
    • Login
    πŸ€‘ SketchPlus 1.3 | 44 Tools for $15 until June 20th Buy Now

    Problems since updating to MacOS Maverick

    Scheduled Pinned Locked Moved SketchUp Discussions
    sketchup
    16 Posts 12 Posters 4.4k Views 12 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S Offline
      SpottedRose
      last edited by

      Hi, folks,

      Has anyone else noticed SketchUp being ill-behaved after updating their Mac OS? SketchUp has occasionally crashed on me before, but now it's crashing regularly. I'm also having problems with copy-paste, or with clicks on a tool in the tools palette apparently not being seen, whether I use the stylus or the mouse (I usually use both at once). Any ideas?

      =Fa

      1 Reply Last reply Reply Quote 0
      • S Offline
        slbaumgartner
        last edited by

        @spottedrose said:

        Hi, folks,

        Has anyone else noticed SketchUp being ill-behaved after updating their Mac OS? SketchUp has occasionally crashed on me before, but now it's crashing regularly. I'm also having problems with copy-paste, or with clicks on a tool in the tools palette apparently not being seen, whether I use the stylus or the mouse (I usually use both at once). Any ideas?

        =Fa

        There have been a variety of issues reported, mainly with plugins. There is a topic about this in the Developers group.

        1 Reply Last reply Reply Quote 0
        • R Offline
          Rickkar
          last edited by

          I'm not able to export 3D dxf or dwg files without receiving an error message. Also the export takes a really long time. I have tried a variety of models from very simple to complex. The end use if the exports is to import into Archicad 16. I did import files that were created with the error and they imported, but I was not able to resize them or do anything except move them. Before Mavericks, the export function was fast and accurate.

          1 Reply Last reply Reply Quote 0
          • P Offline
            Play404
            last edited by

            My Wacom bamboo tablet st st stutters while orbiting and zoom is reversed but everything is fine with a mouse...? Updated driver from Wacom still the same.

            I need it fixed its d d driving me mad..

            1 Reply Last reply Reply Quote 0
            • Mike LuceyM Offline
              Mike Lucey
              last edited by

              @play404 said:

              My Wacom bamboo tablet st st stutters while orbiting and zoom is reversed but everything is fine with a mouse...? Updated driver from Wacom still the same.

              I need it fixed its d d driving me mad..

              I th th think I will ho ho hold off upgrading to Ma Ma Mavericks for the ti ti time being πŸ˜‰

              I normally wait until I hear that Edson (Moderator) has upgraded before I make the move πŸ˜„

              Hopefully the TSU guys will row in on the thread πŸ‘

              Support us so we can support you! Upgrade to Premium Membership!

              1 Reply Last reply Reply Quote 0
              • Chris FullmerC Offline
                Chris Fullmer
                last edited by

                I'm asking around the office. We don't have too many people who use a Wacom regularly w/SU though....I'll see what I can find out though.

                Chris

                Lately you've been tan, suspicious for the winter.
                All my Plugins I've written

                1 Reply Last reply Reply Quote 0
                • A Offline
                  ayala80
                  last edited by

                  hi, i tried to import a .dwg file to sketch up and this warning appears instantly: "warning, importer not found".
                  thanks.
                  I'm running sketch up pro 8 on Mac osx 10.9, and the .dwg file is 2010.

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    SpottedRose
                    last edited by

                    That's weird, I use a Wacom Intuos tablet and the only problem I've had with it, SketchUp or otherwise, is my cat Harry chewing through the cable...

                    1 Reply Last reply Reply Quote 0
                    • B Offline
                      bjanzen
                      last edited by

                      If you haven't updated your driver in the past month, I would. It looks like they did a bunch of updates on Oct 15th that include 10.9. Then repair permissions, and restart.

                      b

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        pichuco
                        last edited by

                        The same happens to me, can't import dwg. (importer not found) and the palettes don't work as expected when you collapse them. Can somebody please help?
                        thank you !!

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          bjanzen
                          last edited by

                          The palettes is a known thing (we've fixed in a future version). The importer not found is strange. It worked for me just as it did in Mountain Lion. Perhaps repairing permissions, or confirming that it actually is located at

                          /Applications/SketchUp 2013/SketchUp.app/Contents/PlugIns

                          I have 14 plugins in that directory. Do other importers work - e.g. KMZ (Google Earth) would probably be the easiest to test.

                          -b

                          1 Reply Last reply Reply Quote 0
                          • P Offline
                            Play404
                            last edited by

                            Strange, I've found an old model with lots of detail and it orbits smoothly with the Wacom Intuos pro (I've just upgraded) but as soon as I draw a small cube next to it, it stutters again. All other older models stutter and any new ones created. I have all new updated drivers for the tablet, repaired permissions & the disk..? The magic mouse works fine though. I have a 2011 macbook pro 15, this never happened before Mavericks. Any other suggestions...? Reinstall Sketchup perhaps..?

                            1 Reply Last reply Reply Quote 0
                            • kraftwerkK Offline
                              kraftwerk
                              last edited by

                              hi

                              I have Sketchup 8 Pro installed on my mac.

                              Another day, I had installed the Skechtup 8 free version to another suΓ‘rio (my son) in the same mac. Because I think there license limitation for different accounts on the same Mac.

                              The next day, I was surprised to using Sketchup Pro mac from my account was overridden by the free version.

                              Reinstalled the pro version, and now get this error message when trying to import a dwg file.
                              "warning, importer not found".

                              I'm running sketch up pro 8 on Mac osx 10.9 Mavericks, and the .dwg file is 2000.

                              What can I do?

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                danb
                                last edited by

                                I have purchased a new Macbook pro with Mavericks and have noticed my Sketchup 2013 pro stuttering with my Wacom tablet (intuos pro) although I also experienced problems with my old one when I tried it as I thought it may be the new tablet. There is no stuttering when I orbit using the trackpad but it is making it very difficult to navigate the model. I have upgraded to 10.9.1, used all the latest drivers etc... Any help or advicewould be much appreciated.

                                thanks

                                Dan

                                Sketchup Pro 2019/20
                                OSX 10.15.3
                                Macbook Pro

                                1 Reply Last reply Reply Quote 0
                                • P Offline
                                  Play404
                                  last edited by

                                  Orbiting models still stuttering while using the wacom pro, smooth orbiting using magic mouse, three button mouse & trackpad. But if I TURN ON shadows, orbiting with wacom becomes smooth....? I would have thought it to be the other way around. Turning off shadows, back to stuttering, very strange behaviour.
                                  Also some models I have worked on recently start to orbit smoothly as they get more complicated or I turn on transparency, but only sometimes, very strange.
                                  I hope they fix this along with the window panels not sticking together in the next update.

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    swell01
                                    last edited by

                                    Hi
                                    I get the "importer not found" message as well. I have Sketchup Pro 8 and I'm running Mavericks 10.9 on a MacBook Pro.
                                    I've checked the plugins where you indicated and only find 11 plugins. They do not include importer for Autocad or dwg files and there is no KMZ importer either. Please help. I'm not an IT savvy guy.
                                    Cheers
                                    swell01

                                    @bjanzen said:

                                    The palettes is a known thing (we've fixed in a future version). The importer not found is strange. It worked for me just as it did in Mountain Lion. Perhaps repairing permissions, or confirming that it actually is located at

                                    /Applications/SketchUp 2013/SketchUp.app/Contents/PlugIns

                                    I have 14 plugins in that directory. Do other importers work - e.g. KMZ (Google Earth) would probably be the easiest to test.

                                    -b

                                    1 Reply Last reply Reply Quote 0
                                    • 1 / 1
                                    • First post
                                      Last post
                                    Buy SketchPlus
                                    Buy SUbD
                                    Buy WrapR
                                    Buy eBook
                                    Buy Modelur
                                    Buy Vertex Tools
                                    Buy SketchCuisine
                                    Buy FormFonts

                                    Advertisement