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    CFileException 3 - ERROR!

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • utilerU Offline
      utiler
      last edited by

      Guys, I'm getting this dialogue box pop up after opening SU if I haven't saved by the auto-save 3 I assume.

      2013-10-29_1159.png

      Any ideas what it might be? I have noticed that if I open SU then go looking for a drawing to open it always asks me if I want to save the untitled drawing.... never done that before as well as it doesn't ask that on my home computer thought it might have something to do with my template file on the work computer.

      πŸ‘

      purpose/expression/purpose/....

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      • 3dita3 Offline
        3dita
        last edited by

        It happens to me too.. I will be very grateful to anyone that can give some insight on this..

        3dita - Digital Visual Motion

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        • Rich O BrienR Offline
          Rich O Brien Moderator
          last edited by

          Are both of you running SU8? As mentioned in your profile?

          Can you right click the SU .exe file and Run As Admin

          Download the free D'oh Book for SketchUp πŸ“–

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          • utilerU Offline
            utiler
            last edited by

            2013 Rich. And thanks for bringing that to my attention.....

            purpose/expression/purpose/....

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            • utilerU Offline
              utiler
              last edited by

              Still getting this error on opening at first autosave.... pretty annoying!

              purpose/expression/purpose/....

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              • N Offline
                nu2net
                last edited by

                Having this error too with Sketchup 2013. Any solutions for this?

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                • john2J Offline
                  john2
                  last edited by

                  I am getting this error with SU 2015 Make. What is wrong? Surprisingly, I saw this error for the first time ever while using sketchup. I have installed version 2014 also on my laptop but never get this error. Is there anyone who was able to fix this but never replied? πŸŽ‰


                  what is file exception.jpg

                  Sketchup Make 2017 (64-bit), Vray 4.0 , Windows 10 – 64 bit, corei7-8750H, 16GB RAM, Nvidia GeForce GTX 1050Ti 4GB

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                  • TIGT Offline
                    TIG Moderator
                    last edited by

                    Is the SketchUp.exe set in Right-click > Context-menu > Properties > Compatibility to 'always run as administrator' ?
                    If not try ticking that box and restart SketchUp...
                    Errors with 0.skb etc seem to occur on slow network connections, non-local folder locations or when the SKP is on say a memory-stick...
                    Although you have obscured some of the path I expect that is to your own folder on the πŸ˜„ drive ?
                    Have you checked that you, admins and SketchUp have FULL permission to write to that folder ?
                    Is SketchUp.exe on the πŸ˜„ drive - where your SKP is ?
                    What happens is that when you have 'make backup files' set you get the model's xxx.skp and the backup xxx.skb, which is the previous version of the model, when there is a save the old xxx.skb gets renamed 0.skb [or 1.skb etc if there is a name clash], then the existing xxx.skp file gets renamed xxx.skb and the model is then saved as xxx.skp, finally the unneeded 0.skb file is deleted...
                    This all happens in the blink of an eye.
                    Something somewhere is preventing the renaming [or deletion?] of the 0.skb ?
                    Is there a 0.skb in that folder ?

                    TIG

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                    • john2J Offline
                      john2
                      last edited by

                      @tig said:

                      Is the SketchUp.exe set in Right-click > Context-menu > Properties > Compatibility to 'always run as administrator' ?
                      If not try ticking that box and restart SketchUp...

                      Did this, but no success. I am the only user of my laptop, and using it as administrator. I did check the box next to the specified option.

                      @tig said:

                      Errors with 0.skb etc seem to occur on slow network connections, non-local folder locations or when the SKP is on say a memory-stick...
                      Although you have obscured some of the path I expect that is to your own folder on the πŸ˜„ drive ?
                      Have you checked that you, admins and SketchUp have FULL permission to write to that folder ?
                      Is SketchUp.exe on the πŸ˜„ drive - where your SKP is ?

                      Sketchup.exe is on "C:\Program Files\SketchUpfresh\SketchUp 2015\SketchUp.exe"

                      @tig said:

                      What happens is that when you have 'make backup files' set you get the model's xxx.skp and the backup xxx.skb, which is the previous version of the model, when there is a save the old xxx.skb gets renamed 0.skb [or 1.skb etc if there is a name clash], then the existing xxx.skp file gets renamed xxx.skb and the model is then saved as xxx.skp, finally the unneeded 0.skb file is deleted...
                      This all happens in the blink of an eye.
                      Something somewhere is preventing the renaming [or deletion?] of the 0.skb ?
                      Is there a 0.skb in that folder ?

                      Which folder are you asking? This error pops up everytime I work on Sketchup 2015.

                      P.S. When I was reading your answer, I got reminded of Eminem. He speaks so fast. It is amazing to hear him at first but takes time to make sense out of what he is saying. Your answer is really complex to grasp. Hats off to your indepth knowledge sir.

                      Sketchup Make 2017 (64-bit), Vray 4.0 , Windows 10 – 64 bit, corei7-8750H, 16GB RAM, Nvidia GeForce GTX 1050Ti 4GB

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        Do you get any 0.skb files left lying around ?
                        Do proper xxx.skb files get made ?
                        Have you tried a support email to Trimble / SketchUp team ?

                        This error is know but not so general...
                        Usually if you have the SKP on a memory-stick etc...

                        TIG

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                        • john2J Offline
                          john2
                          last edited by

                          @tig said:

                          Do you get any 0.skb files left lying around ?

                          no

                          @tig said:

                          Do proper xxx.skb files get made ?

                          Yes

                          @tig said:

                          Have you tried a support email to Trimble / SketchUp team ?

                          No

                          I fail to understand what is causing this. And I am not running sketchup on network. But I am facing a problem. I have to enable my wi-fi everytime to use Sketchup 2015 in order to bypass licensing error problem. I just enable my wifi adaptor, and not connect to anywhere. Is that causing this problem?

                          I have noticed, Su guys have made a useless "enable your laptop's wifi adaptor" so that sketchup starts easily. Else, it won't start.

                          Sketchup Make 2017 (64-bit), Vray 4.0 , Windows 10 – 64 bit, corei7-8750H, 16GB RAM, Nvidia GeForce GTX 1050Ti 4GB

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                          • KrisidiousK Offline
                            Krisidious
                            last edited by

                            Just got one of these with 2015... no autosaves, 10 skb's none of any use. lost hours of work. HATE!

                            By: Kristoff Rand
                            Home DesignerUnique House Plans

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                            • S Offline
                              slbaumgartner
                              last edited by

                              According to the reference below, this exception means some part of the file path is not valid. That suggests the issue is not with permissions but with the path that SketchUp has constructed to access it.

                              https://msdn.microsoft.com/en-us/library/as5cs056.aspx

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                              • S Offline
                                slbaumgartner
                                last edited by

                                @john2 said:

                                I fail to understand what is causing this. And I am not running sketchup on network. But I am facing a problem. I have to enable my wi-fi everytime to use Sketchup 2015 in order to bypass licensing error problem. I just enable my wifi adaptor, and not connect to anywhere. Is that causing this problem?

                                I have noticed, Su guys have made a useless "enable your laptop's wifi adaptor" so that sketchup starts easily. Else, it won't start.

                                The new licensing scheme employed in SU 2015 uses your network adapter's hardware address to identify the computer. This information is not available when the network adapter is disabled, so SU's license check fails.

                                Do you momentarily turn on WiFi so SU will start and then turn it off again? I wonder if that could induce the invalid path error (don't know, just guessing...)?

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                                • KrisidiousK Offline
                                  Krisidious
                                  last edited by

                                  I'm not on wifi and have not turned off my network card. The error came again after a few more hours work and after changing to administrator use only.

                                  By: Kristoff Rand
                                  Home DesignerUnique House Plans

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                                  • ely862meE Offline
                                    ely862me
                                    last edited by

                                    If you have the SUSOLID extension, try to remove it and see if the problem occurs that bad again.

                                    Elisei (sketchupper)


                                    Before no life was done on Earth it was THE LIFE ITSELF...GOD
                                    Come and See EliseiDesign

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                                    • KrisidiousK Offline
                                      Krisidious
                                      last edited by

                                      I have Pro... So no need for Solid tools.

                                      By: Kristoff Rand
                                      Home DesignerUnique House Plans

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                                      • ely862meE Offline
                                        ely862me
                                        last edited by

                                        It was pretty bad for me until I removed it, and now it happened just for once or twice. When it happens I try to Save as and then Save again. Sometimes it's related with the fix your model thing and the autosave.

                                        Elisei (sketchupper)


                                        Before no life was done on Earth it was THE LIFE ITSELF...GOD
                                        Come and See EliseiDesign

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                                        • KrisidiousK Offline
                                          Krisidious
                                          last edited by

                                          Yeah when the error happens I click ok and it makes a backup file with every click of ok and the error never goes away... While I'm working I have the folder open in another window, I can see the autosave file. When the error happens the autosave file disappears. i do have check for errors and fix automatically checked. I wonder if whatever issue SUSolids has, if another plugin has it as well?

                                          By: Kristoff Rand
                                          Home DesignerUnique House Plans

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                                          • ely862meE Offline
                                            ely862me
                                            last edited by

                                            It might be possible to be another plugin. I had to find it the hard way: I removed groups of 3 or 4 helped by Scf Plugin manager until the error didn't occurred anymore. Then tested those last 3 and there it was.
                                            The idea is to make the error repeatable. In my case, I set the Autosave to 1 minute and I was playing with move tool with the edges from a subdivided mesh. It worked every time. Exactly when the Autosave was kicking if I played with an edge the error occurred.

                                            Elisei (sketchupper)


                                            Before no life was done on Earth it was THE LIFE ITSELF...GOD
                                            Come and See EliseiDesign

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