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    File saved, edges softened

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • S Offline
      sonder
      last edited by

      I have had this happen a couple times now and now consistently with a detailed home model. I save the file, and immediately all the edges are softened. I can select edit/undo soften edges to fix it. If I don't notice it though, it remains softened.

      Any fix for this?

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      • mitcorbM Offline
        mitcorb
        last edited by

        Could any particular plugin be contributing to this effect?

        I take the slow, deliberate approach in my aimless wandering.

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        • S Offline
          sonder
          last edited by

          @mitcorb said:

          Could any particular plugin be contributing to this effect?

          Not from what I can tell. I have zero plug-ins that deal with softening edges.

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          • mitcorbM Offline
            mitcorb
            last edited by

            Well I was thinking maybe one of those builders tools, with a suite of special tools in it. Say, like a roof tool or building component tool for beams and such.

            I take the slow, deliberate approach in my aimless wandering.

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            • thomthomT Offline
              thomthom
              last edited by

              It's a known, and very annoying, SketchUp bug. It even happens when you minimize SU and restore it.

              It only happen to selected geometry. And it happens when SU is busy and stops responding for a moment. When the window then refreshes the Soften Edges function is bizarrely activated.

              For this reason alone I constantly deselect in order to avoid inadvertently softening the model. If you see it happen you can undo the operation.

              Thomas Thomassen — SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • TIGT Offline
                TIG Moderator
                last edited by

                Also never leave the 'soften/smooth-edges' dialog open when you don't need it, if it becomes the foremost dialog [even when rolled-up?] then selected things can sometimes be unexpectedly softened by it inadvertently.
                I suspect it might also be graphics-card related: I get this issue rarely, if ever...

                TIG

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  @tig said:

                  I suspect it might also be graphics-card related: I get this issue rarely, if ever...

                  I do not get it either which makes it even more weird (why would a certain graphics card trigger a modelling step that can clearly be undone?). 😕

                  I remember your issues however, TT.

                  Gai...

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                  • S Offline
                    sonder
                    last edited by

                    I'm not sold it is GC related as it only recently started happening on three of my latest models. I was able to undo before closing. I don't have the soften dialogue box open either. I will verify the deselect before saving. I think that makes sense, because on one model yesterday, I tried saving three times in a row and each time it softened the edges. I then tried using another operation before saving, which resulted in deslecting. It then saved successfully. If this is a known bug, I would definitely place it fairly high on the list.

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      @unknownuser said:

                      It then saved successfully. If this is a known bug, I would definitely place it fairly high on the list.

                      Yes, it is a known bug. But it was one that was risky to fix which is why it hasn't been done yet.

                      Thomas Thomassen — SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • S Offline
                        sonder
                        last edited by

                        @thomthom said:

                        @unknownuser said:

                        It then saved successfully. If this is a known bug, I would definitely place it fairly high on the list.

                        Yes, it is a known bug. But it was one that was risky to fix which is why it hasn't been done yet.

                        Hopefully a fix comes about. At any rate, your recommnedation of deselecting before saving appears to work every time. Thanks!

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                        • TIGT Offline
                          TIG Moderator
                          last edited by

                          If it seems to be a glitch with having something selected when you save, then it's possible to have a ModelObserver for onPreSaveModel etc to make the selection into an array, ensure the selection is then empty before there is a save and then another one for onPostSaveModel to restore the selection as it was ? Also App observer to ensure 'new' SKPs have the observers...
                          Try putting this into the Plugins folder, and restart... and see it if helps [you'll need to deliberately save with a selection made...]TIG-SmoothingSelectionGlitchObservers.rb

                          TIG

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                          • thomthomT Offline
                            thomthom
                            last edited by

                            @tig said:

                            If it seems to be a glitch with having something selected when you save

                            No, not save specifically. It's after the SketchUp UI has hung for a while - (such as during save, sandbox tools or other operations). When the UI becomes responsive again the SU window refreshes, you might see some flickers of the toolbars, windows etc. It is then the Soften Edges function is for some mysterious reason triggered. As a result, minimizing and then restoring also cause this issue. I first noticed this when my terrain meshes got all strange smoothing after I'd restored a minimized window.

                            So because of that I keep deselecting very often. (Ctrl+t)

                            Thomas Thomassen — SketchUp Monkey & Coding addict
                            List of my plugins and link to the CookieWare fund

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                            • Dave RD Offline
                              Dave R
                              last edited by

                              Odd. I saw it for the first time today.

                              Etaoin Shrdlu

                              %

                              (THERE'S NO PLACE LIKE)

                              G28 X0.0 Y0.0 Z0.0

                              M30

                              %

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                              • S Offline
                                sonder
                                last edited by

                                I'm curious if model size has an impact. On mine they are all around 30M in size where this occurs.

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                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  The longer it takes to save, the more likely it is that SU will freeze up for long enough to cause "white-out" and then trigger it.
                                  I see it also when I use Sandbox Tools to Drape geometry. If it's on large geometry, which cause SU to "white-out" while it works, Soften Edges will also trigger then.

                                  I think this happens only on Windows.

                                  Thomas Thomassen — SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • Dave RD Offline
                                    Dave R
                                    last edited by

                                    The file it happened on for me is 629 Kb.

                                    Etaoin Shrdlu

                                    %

                                    (THERE'S NO PLACE LIKE)

                                    G28 X0.0 Y0.0 Z0.0

                                    M30

                                    %

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                                    • TIGT Offline
                                      TIG Moderator
                                      last edited by

                                      Does this occur irrespective of the Smooth/Soften dialog being open at the time ?

                                      TIG

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                                      • thomthomT Offline
                                        thomthom
                                        last edited by

                                        @tig said:

                                        Does this occur irrespective of the Smooth/Soften dialog being open at the time ?

                                        Yes.

                                        Thomas Thomassen — SketchUp Monkey & Coding addict
                                        List of my plugins and link to the CookieWare fund

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                                        • Dave RD Offline
                                          Dave R
                                          last edited by

                                          I don't believe it was open in my case. I don't normally keep it open and I didn't have any reason to use it on that model.

                                          Etaoin Shrdlu

                                          %

                                          (THERE'S NO PLACE LIKE)

                                          G28 X0.0 Y0.0 Z0.0

                                          M30

                                          %

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                                          • thomthomT Offline
                                            thomthom
                                            last edited by

                                            As I mentioned, it happens whenever that SketchUp window need to refresh, either after "white-out" from processing, or after restoring a minimized window. There are no single triggering action and can happen on any kind of model.

                                            Thomas Thomassen — SketchUp Monkey & Coding addict
                                            List of my plugins and link to the CookieWare fund

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