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    File saved, edges softened

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • thomthomT Offline
      thomthom
      last edited by

      @tig said:

      If it seems to be a glitch with having something selected when you save

      No, not save specifically. It's after the SketchUp UI has hung for a while - (such as during save, sandbox tools or other operations). When the UI becomes responsive again the SU window refreshes, you might see some flickers of the toolbars, windows etc. It is then the Soften Edges function is for some mysterious reason triggered. As a result, minimizing and then restoring also cause this issue. I first noticed this when my terrain meshes got all strange smoothing after I'd restored a minimized window.

      So because of that I keep deselecting very often. (Ctrl+t)

      Thomas Thomassen — SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • Dave RD Offline
        Dave R
        last edited by

        Odd. I saw it for the first time today.

        Etaoin Shrdlu

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        • S Offline
          sonder
          last edited by

          I'm curious if model size has an impact. On mine they are all around 30M in size where this occurs.

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          • thomthomT Offline
            thomthom
            last edited by

            The longer it takes to save, the more likely it is that SU will freeze up for long enough to cause "white-out" and then trigger it.
            I see it also when I use Sandbox Tools to Drape geometry. If it's on large geometry, which cause SU to "white-out" while it works, Soften Edges will also trigger then.

            I think this happens only on Windows.

            Thomas Thomassen — SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • Dave RD Offline
              Dave R
              last edited by

              The file it happened on for me is 629 Kb.

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              • TIGT Offline
                TIG Moderator
                last edited by

                Does this occur irrespective of the Smooth/Soften dialog being open at the time ?

                TIG

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                • thomthomT Offline
                  thomthom
                  last edited by

                  @tig said:

                  Does this occur irrespective of the Smooth/Soften dialog being open at the time ?

                  Yes.

                  Thomas Thomassen — SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    I don't believe it was open in my case. I don't normally keep it open and I didn't have any reason to use it on that model.

                    Etaoin Shrdlu

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      As I mentioned, it happens whenever that SketchUp window need to refresh, either after "white-out" from processing, or after restoring a minimized window. There are no single triggering action and can happen on any kind of model.

                      Thomas Thomassen — SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        I'm trying my best to force it to happen... 😕
                        For example, forcing white-outs, minimizing/restoring etc... but at least on smaller meshes it seems stable...
                        Dave's geometry sounds relatively small and gets it though ?
                        The converse of any tips to avoid it, any tips to cause it ??
                        Without getting the issue I can't even start to think how it might be side-stepped 😕

                        TIG

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                        • Dave RD Offline
                          Dave R
                          last edited by

                          It only softened the edges shown selected in this model. Curiously, this is the first time I've ever seen it and I use SketchUp nearly every day for many hours at a time.


                          Softened.png

                          Etaoin Shrdlu

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                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            Hooray! [or sob!]
                            I have managed to force it to happen...

                            After running a long iteration in the Ruby Console that caused a white-out, combined with minimizing/restoring I noticed that on completing the iterations an empty array [] was returned in the Console, although it was NOT part of the iteration at all - at this time it did NOT smooth anything unexpectedly.
                            I increased the number of iterations and when it completed this time it ended with an [unexpected] array of what looked like all of the model's active edges/faces, AND it had smoothed some of those edges faces to match the dialog's settings [for 'angle' etc].
                            Next I repeated this with the dialog's angle reset to 'zero', so no smoothing is normally done and after the protracted iteration/white-out/etc this time the array was empty again []. Haven't repeated it with smoothed edges to see if they 'unsmooth' !
                            It seems very unpredictable !
                            So in conclusion, the save/white-out/minimize/restore issue somehow interacts with the smooth/soften dialog, even when it's 'hidden', and if a certain threshold is reached an array of edges is prepared and processed, following the current settings in the dialog...
                            So is it possible to access the settings and if so how do we 'zero' them when the dialog is either hidden or inactive ? I suspect it's not - and if we did it might have the reverse issue of un-smoothing edges that you want to keep smoothed !
                            Looks like there's a twist in the main code that invokes the smooth/soften dialog settings when unconnected operations complete ???

                            TIG

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                            • S Offline
                              sonder
                              last edited by

                              @thomthom said:

                              The longer it takes to save, the more likely it is that SU will freeze up for long enough to cause "white-out" and then trigger it.
                              I see it also when I use Sandbox Tools to Drape geometry. If it's on large geometry, which cause SU to "white-out" while it works, Soften Edges will also trigger then.

                              I think this happens only on Windows.

                              I have this instance happen often as well. It wills soften the entire site geometry which is often large. The resulting softened geometry actually then produces visible line work across the entire site. If I am lucky I get to undo. If I am not, the site geometry is worthless.

                              TIG: I am glad you were able to replicate the problem. This has been bugging me for awhile now.

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                              • C Offline
                                chad3006
                                last edited by

                                Is there a way to unsoften the edges after a model has been saved and the "edit > undo" option is no longer available? I've looked through the plugins and haven't found anything that seems to do the trick.

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                                • TIGT Offline
                                  TIG Moderator
                                  last edited by

                                  If it's a group/component Select it [or select the 'surface'] and use the Soften context-menu - check coplanar and slide left to 0, all edges become un-smoothed.

                                  To do just some edges - ensure that you are in the same context as the edges [edit the group etc if not] if you then use View > Hidden Geometry > ON you can see the smoothed lines [dotted], you can then select them [hold Ctrl to add to the selection or use wire-frame mode] and then use Entity Info and un-check them as smooth/soft/hidden etc... You can also use this the smooth/soften/hide selected edges too...

                                  Remember that later you can smooth individual lines using Eraser+Ctrl.
                                  Or Hide them with Eraser+Shift and un-hide with Eraser+Shift+Ctrl.
                                  Sadly there's no equivalent to un-smooth using the Eraser tool...

                                  TIG

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                                  • Alan FraserA Offline
                                    Alan Fraser
                                    last edited by

                                    I've never come across this...but frequently come across the opposite...edges unsoftening. From comments here, it seems to be the same cause...an object being left selected for a while, while you're busy with other stuff. It usually happens if I copy/paste from one file to another and forget to immediately deselect the geometry in the intial file after copying. It doesn't need the soften edges dialog open; that's not involved if you are merely opening a file to copy a section of it. The mere action of leaving an object selected is enough.

                                    3D Figures
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                                    You could be entitled to compensation. Call the Pro Claimers now!

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