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    Artisan tool bar

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    • kenK Offline
      ken
      last edited by

      Well, I went to use Artisan and darn if the tool bar is not grayed out. Never seen this on a tool bar.

      Anyone have any idea what is wrong?

      Thanks in advance

      Ken

      Fight like your the third monkey on Noah's Ark gangway.

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Is it docked?

        If so undocked and redock to see if the icons come back.

        I get this a lot with JPP, Tgi and Thea Exporter

        Download the free D'oh Book for SketchUp πŸ“–

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        • kenK Offline
          ken
          last edited by

          @unknownuser said:

          Is it docked?

          If so undocked and redock to see if the icons come back.

          I get this a lot with JPP, Tgi and Thea Exporter

          Well, thanks for the quick reply. However, docking and undocking did not do the trick.

          Ken

          Fight like your the third monkey on Noah's Ark gangway.

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            Can i see a screenie?

            Download the free D'oh Book for SketchUp πŸ“–

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            • thomthomT Offline
              thomthom
              last edited by

              Are you still running with a large amount of plugins installed Ken?

              Thomas Thomassen β€” SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • kenK Offline
                ken
                last edited by

                Here is a screen shot. I don't have it dock at present. The icons are grayed out, however, I can see at the bottom the name of each icon shows up as I mouse over the icons, so part of it is working. However, I get no other action then the name of the icon at the bottom right.

                Ken


                ScreenHunter_03 Jun. 01 10.43.jpg

                Fight like your the third monkey on Noah's Ark gangway.

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                • kenK Offline
                  ken
                  last edited by

                  @thomthom said:

                  Are you still running with a large amount of plugins installed Ken?

                  Well, I did trim the plugins back a month or two ago. And all plugins that I can, I have removed from the contents menu.

                  Yes, I am a plugin hog. What I don't know is how long this has been like this, because I don't have much call for the Artisan tool bar.

                  Ken

                  Fight like your the third monkey on Noah's Ark gangway.

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    That I haven't seen before?

                    I suppose contacting Dale is the best advice i can give.

                    Link Preview Image
                    Contact Us Archives

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                    Artisan (artisan4sketchup.com)

                    I'd be interested to know the outcome/cause or if anyone else has experienced this?

                    Download the free D'oh Book for SketchUp πŸ“–

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      Can you try temporarily removing some plugins you have - just to make sure it's not the sheer number of plugins doing this again?

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • kenK Offline
                        ken
                        last edited by

                        @thomthom said:

                        Can you try temporarily removing some plugins you have - just to make sure it's not the sheer number of plugins doing this again?

                        I will tonight, right now I need to move on, I have a PPP that I have to make some illustrations for, so I onto finishing my work.

                        Yes, I will remove some plugins, I will start with the latest installed and move backwards in time.

                        Rich and Thomthom

                        Thank you for your quick reply.

                        Ken, right now working in Rio de Janeiro, life doesn't get any better than this week.

                        Fight like your the third monkey on Noah's Ark gangway.

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                        • W Offline
                          Whaat
                          last edited by

                          Hi guys,

                          When the 15 day trial period expires, the toolbar and menu items become grayed out. You must now register the software to continue use.

                          Cheers,
                          Dale

                          SketchUp Plugins for Professionals

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                          • david_hD Offline
                            david_h
                            last edited by

                            same thing happened to me. Turns out I NEEDED TO PAY FOR THE PLUGIN!!!!

                            That might be it. πŸ’š

                            If I make it look easy...It is probably easy

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                            • kenK Offline
                              ken
                              last edited by

                              Well, thanks for all the reply, however, I am a registered owner of the plugin, since March 28 of this year. It appears it is treating me as a free user. I tried to use my registration code again and it said it was not a valid code.

                              Anyway, thanks for the reply

                              Ken

                              Fight like your the third monkey on Noah's Ark gangway.

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                              • david_hD Offline
                                david_h
                                last edited by

                                i was just kiddin'. 😳

                                If I make it look easy...It is probably easy

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                                • david_hD Offline
                                  david_h
                                  last edited by

                                  I never take offense--I hate to give offense. Life is too short! No worries! πŸ’š

                                  If I make it look easy...It is probably easy

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                                  • kenK Offline
                                    ken
                                    last edited by

                                    @unknownuser said:

                                    i was just kiddin'. 😳

                                    Oh, no offense taken. I never thought that it would go back to a trial version and apparently that what has happen. I tried the registration code and it did not work. So right now I am waiting on an answer to what happen or another registration code.

                                    Maybe in getting my laptop ready for deployment, with all the upgrade plugins from my desktop, I accidentally over wrote something.

                                    However, thanks for the help. Your email did remind me that I had saved the code in my email.

                                    Ken

                                    Edit by me, fingers are fast, went from trail to trial.

                                    Fight like your the third monkey on Noah's Ark gangway.

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                                    • kenK Offline
                                      ken
                                      last edited by

                                      Well, I have corrected the problem. With Dale's help. For some reason, the program reverted back to a trial version and it appeared the registration code wasn't working. However, the problem seems to be me. I guess I wasn't careful enough in entering either the email address or the code. Anyway, after being extra careful, the program was registered again with the original code. I wish to thank Dale for all his help and the program.

                                      Just wanted to be sure I have included the solution to this plugin problem.

                                      Thanks to all in your responses.

                                      Ken

                                      Fight like your the third monkey on Noah's Ark gangway.

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