Video card error, or sketchup error?

wheeljack

I'm gonna try that and get back to ya. thanks.

wheeljack

@wheeljack said:

I think I'm having similar issues. Disabling hardware acceleration has helped

That indicate a graphic card issue. Have you tried updating your drivers?

ok the drivers and everything else is up to date on my computer. I tried purging unused and it didn't help. I also tried removing all the plugin and that didn't help either. the file size is only about 2.5 MB. and this only started about a week ago. my laptop is a month old.

you guys got any other suggestions? at the moment I'm working on my stuff with the fast feedback unchecked.

Dave R

What have you got for a graphics card in your computer?

wheeljack

uploaded a capture of it. Thanks for looking at this guys. This is so nice.

thomthom

Ah, that's a built-in graphic card from Intel. Those often produce glitches. What is the exact make? Check what OpenGL capabilities it have. Good probability that it doesn't meet the requirement of SketchUp.

Dave R

Well, that doesn't show anything about OpenGL being supported. That doesn't mean it isn't but that doesn't give that information. You need to check into that, though. Read the hardware recommendations here.

irwanwr

an on-board graphic adapter mostly wont come with good performance for 3d apps.

charly2008

Hi Ninos,

you should identify your Graphic Chip , See picture below.

On the Intel side you can select the type and find out the OpenGL capabilities and settings.

http://www.intel.com/support/graphics/sb/CS-009482.htm

wheeljack

thanks again guys.
well it seems like I have all the requirements that are recommended here http://support.google.com/sketchup/bin/answer.py?hl=en&answer=36208

my graphic card is an Intel HD Graphics and it claims to support OpenGL 2.1 --> http://www.intel.com/support/graphics/sb/cs-031105.htm

but I did see this on sketchup's requirement page

"SketchUp's performance relies heavily the graphics card driver and it's ability to support OpenGL 1.5 or higher. Historically, people have seen problems with Intel based cards with SketchUp. We don't recommend using these graphics cards with SketchUp at this time."

so does this mean that the Intel HD graphics card does support OpenGL but that it's just not compatible with sketchup's requirements?

I'm gonna go have a stiff drink

Anssi

@wheeljack said:

so does this mean that the Intel HD graphics card does support OpenGL but that it's just not compatible with sketchup's requirements?

OpenGL 2.1 is what Intel says its card supports, but it is likely that in reality only a subset of the commands are supported, maybe those required by some 3D games.

Anssi

sonder

I am surprised the Nvidia is giving trouble. In the past I have only had troubles with ATI cards. If it helps I am currently using the Nvidia GeForce GTX 550 Ti with no issues what so ever running Windows 7/64.