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    Video card error, or sketchup error?

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • thomthomT Offline
      thomthom
      last edited by

      @wheeljack said:

      I think I'm having similar issues. Disabling hardware acceleration has helped

      That indicate a graphic card issue. Have you tried updating your drivers?

      Thomas Thomassen — SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • W Offline
        wheeljack
        last edited by

        I'm gonna try that and get back to ya. thanks.

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        • W Offline
          wheeljack
          last edited by

          @thomthom said:

          @wheeljack said:

          I think I'm having similar issues. Disabling hardware acceleration has helped

          That indicate a graphic card issue. Have you tried updating your drivers?

          ok the drivers and everything else is up to date on my computer. I tried purging unused and it didn't help. I also tried removing all the plugin and that didn't help either. the file size is only about 2.5 MB. and this only started about a week ago. my laptop is a month old.

          you guys got any other suggestions? at the moment I'm working on my stuff with the fast feedback unchecked.

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          • Dave RD Offline
            Dave R
            last edited by

            What have you got for a graphics card in your computer?

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

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            • W Offline
              wheeljack
              last edited by

              uploaded a capture of it. Thanks for looking at this guys. This is so nice.


              graphic.png

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              • thomthomT Offline
                thomthom
                last edited by

                Ah, that's a built-in graphic card from Intel. Those often produce glitches. What is the exact make? Check what OpenGL capabilities it have. Good probability that it doesn't meet the requirement of SketchUp.

                Thomas Thomassen — SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • Dave RD Offline
                  Dave R
                  last edited by

                  Well, that doesn't show anything about OpenGL being supported. That doesn't mean it isn't but that doesn't give that information. You need to check into that, though. Read the hardware recommendations here.

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

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                  • irwanwrI Offline
                    irwanwr
                    last edited by

                    an on-board graphic adapter mostly wont come with good performance for 3d apps.

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                    • charly2008C Offline
                      charly2008
                      last edited by

                      Hi Ninos,

                      you should identify your Graphic Chip , See picture below.

                      On the Intel side you can select the type and find out the OpenGL capabilities and settings.

                      http://www.intel.com/support/graphics/sb/CS-009482.htm


                      2012-01-07_183909.jpg

                      He who makes no mistakes, makes nothing

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                      • W Offline
                        wheeljack
                        last edited by

                        thanks again guys.
                        well it seems like I have all the requirements that are recommended here http://support.google.com/sketchup/bin/answer.py?hl=en&answer=36208

                        my graphic card is an Intel HD Graphics and it claims to support OpenGL 2.1 --> http://www.intel.com/support/graphics/sb/cs-031105.htm

                        but I did see this on sketchup's requirement page

                        "SketchUp's performance relies heavily the graphics card driver and it's ability to support OpenGL 1.5 or higher. Historically, people have seen problems with Intel based cards with SketchUp. We don't recommend using these graphics cards with SketchUp at this time."

                        so does this mean that the Intel HD graphics card does support OpenGL but that it's just not compatible with sketchup's requirements? 😲

                        I'm gonna go have a stiff drink

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                        • AnssiA Offline
                          Anssi
                          last edited by

                          @wheeljack said:

                          so does this mean that the Intel HD graphics card does support OpenGL but that it's just not compatible with sketchup's requirements?

                          OpenGL 2.1 is what Intel says its card supports, but it is likely that in reality only a subset of the commands are supported, maybe those required by some 3D games.

                          Anssi

                          securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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                          • S Offline
                            sonder
                            last edited by

                            I am surprised the Nvidia is giving trouble. In the past I have only had troubles with ATI cards. If it helps I am currently using the Nvidia GeForce GTX 550 Ti with no issues what so ever running Windows 7/64.

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