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    [Plugin] TT_Lib²

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    • H Offline
      hygicell
      last edited by

      Hello Thomthom,
      upon my first try, I recieved the following error messages:

      Error Loading File tt_bitmap2mesh.rb
      no such file to load -- TT_Lib2/core.rbError Loading File tt_cleanup.rb
      no such file to load -- TT_Lib2/core.rbError Loading File tt_guide_tools.rb
      no such file to load -- TT_Lib2/core.rb

      I checked and realised TT_Lib2 was not directly in the plugins folder, but in a subfolder TT_Lib2 2.6.0 (or similar name, I did not write it down)
      I moved the TT_Lib2 folder to the plugins folder and erased the TT_Lib2 2.6.0 or similar name, I did not write it down

      now I get other error messages:

      Error Loading File tt_bitmap2mesh.rb
      no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_cleanup.rb
      no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_guide_tools.rb
      no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_api

      I checked, and in
      C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/
      there is a tt_api-readme file, not an actual tt_api file

      please help
      Frank

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      • TIGT Offline
        TIG Moderator
        last edited by

        Check you Plugins folder has FULL security Permissions set under Properties.
        Your system might not be allowing all files to be properly installed by you [even if you're an an Admin] - so give yourself FULL rights.
        A link button near the top of the Plugins folder's Explorer Window saying something like 'Compatibility Files...' is a clear indicator of issues with your systems settings...
        Ensure it's right and then continue...
        Note that the same rights should pertain on the Materials, Components and Styles folders, because one day you will want to write to those too...
        Why not remove the suspect subfolder/files and get thomthom's Simple Installer from the Plugins Index, install that and then restart and use it to install the files/subfolders from the zip file automatically - that way you won't get into a tangle with mis-installed files etc...

        TIG

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        • thomthomT Offline
          thomthom
          last edited by

          @hygicell said:

          Error Loading File tt_bitmap2mesh.rb
          no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_cleanup.rb
          no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_guide_tools.rb
          no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_api

          I checked, and in
          C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/
          there is a tt_api-readme file, not an actual tt_api file

          I'm guessing you have Kaspersky installed - and it recently updated?
          For some reason the latest update removes the tt_api.so file. You need to tell Kaspersky to leave it alone. And please report the false positive to Kaspersky so they can correct this. The more that reports it the quicker we can hopefully see a fix.
          You're not the only one: http://sketchucation.com/forums/viewtopic.php?f=323&t=30503&start=60#p432963

          Thomas Thomassen — SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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          • H Offline
            hygicell
            last edited by

            @thomthom said:

            @hygicell said:

            Error Loading File tt_bitmap2mesh.rb
            no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_cleanup.rb
            no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_guide_tools.rb
            no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_api

            I checked, and in
            C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/
            there is a tt_api-readme file, not an actual tt_api file

            I'm guessing you have Kaspersky installed - and it recently updated?
            For some reason the latest update removes the tt_api.so file. You need to tell Kaspersky to leave it alone. And please report the false positive to Kaspersky so they can correct this. The more that reports it the quicker we can hopefully see a fix.
            You're not the only one: http://sketchucation.com/forums/viewtopic.php?f=323&t=30503&start=60#p432963

            indeed, Kapersky, but apparently they have solved the problem:
            upon deleting and reinstalling TTlib with your installer, the previous errors disappeared
            I checked, the file is in place
            and this time no alarm from Kapersky

            now I had other error messages:
            Error Loading File C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/loader.rb
            uninitialized constant TT_Vertex

            so I deleted TT vertex, and used again your installer to install it again

            but the problem stays:
            Error Loading File C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/loader.rb
            uninitialized constant TT_Vertex

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            • H Offline
              hygicell
              last edited by

              by the way, many thanks for your fabulous plugins
              Frank

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              • thomthomT Offline
                thomthom
                last edited by

                What OS do you have?

                Do you have Vista or Win7?

                Could there perhaps be some files that's ended up in virtualstore? (Do you see a Compatibility Files button in Explorer when you view the content of your Plugins folder?)

                Can you post a screenshot of the content of your plugins folder?

                The error message seem to indicate that TT_Vertex/loader.rb loads before tt_vertex.rb ... are you sure you haven't accidentally moved some files out of the TT_Vertex folder?

                Do you see a loader.rb file directly in your Plugins folder?

                Thomas Thomassen — SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • H Offline
                  hygicell
                  last edited by

                  win7 dutch language
                  no compatibility files button as far as I can see

                  only used your installer, did not move any files

                  Kaspersky might still be the culprit:
                  all of a sudden it again quarantained the other file

                  ScreenHunter_08 Oct. 08 13.19.jpg
                  ScreenHunter_09 Oct. 08 13.19.jpgScreenHunter_10 Oct. 08 13.20.jpg

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                  • H Offline
                    hygicell
                    last edited by

                    threw out Kaspersky, installed ZoneAlarm
                    reinstalled TT lib
                    Kaspersky was a trial version without support, so I could not poke them, sorry
                    Frank

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      Does it work now? Or still any errors?

                      Thomas Thomassen — SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        @hygicell said:

                        Kaspersky was a trial version without support, so I could not poke them,

                        Sure you can - one should be able to ask questions about the software you evaulate. Such as "When evaluating the trial of your software I experienced a false positive - will this be fixed?"

                        Thomas Thomassen — SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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                        • H Offline
                          hygicell
                          last edited by

                          had to fill in a complicated form
                          ... done !
                          ScreenHunter_11 Oct. 09 12.43.jpg

                          still the same error messages:
                          ScreenHunter_12 Oct. 09 12.49.jpg

                          the previously missing file is in place:
                          ScreenHunter_13 Oct. 09 12.54.jpg

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                          • thomthomT Offline
                            thomthom
                            last edited by

                            Vertex Tools isn't related to TT_Lib2 at all. This is something different.

                            I have no idea why you are getting that error at all. 😕
                            How does the folder for Vertex Tools look like?

                            Thomas Thomassen — SketchUp Monkey & Coding addict
                            List of my plugins and link to the CookieWare fund

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                            • thomthomT Offline
                              thomthom
                              last edited by

                              Oh - you had a screenshot there. Everything look normal. ...I'm baffled... I've never had that error reported and I cannot make sense of it.

                              It's like something is loading "loader.rb" before "tt_vertex.rb" .... 😕

                              hmm... Maybe Kaspersky also removed the .so file from Vertex Tools? There should be two files in the CEXT folder under TT_Vertex - can you confirm?

                              Thomas Thomassen — SketchUp Monkey & Coding addict
                              List of my plugins and link to the CookieWare fund

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                              • H Offline
                                hygicell
                                last edited by

                                sure, screenhunter (free version) works like a fiddle 😛

                                I checked first, but did not know what exactly to look for

                                so, just to make sure, I deleted TT Vertex, both the file and the .rb
                                then downloaded a fresh copy and re-installed it, using your install plugin

                                the result:

                                ScreenHunter_15 Oct. 09 13.48.jpg
                                ScreenHunter_16 Oct. 09 13.50.jpg
                                ScreenHunter_17 Oct. 09 13.50.jpg
                                ScreenHunter_18 Oct. 09 13.51.jpg

                                alas:

                                ScreenHunter_19 Oct. 09 13.57.jpg

                                oh, and by the way: I did not simply uninstall Kaspersky, I used Revo Uninstaller (free version), which removes every trace of the program. Good riddance ! 😆

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                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  After you get that error, can you try a couple of things:

                                  Open the Ruby Console - report back the output of these commands:


                                  TT_Vertex


                                  load 'TT_Vertex/loader.rb'


                                  TT_Vertex.debug_info


                                  I'm really stomped here... I'm starting to wonder if there's some plugin conflict going on.

                                  Thomas Thomassen — SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • H Offline
                                    hygicell
                                    last edited by

                                    TT_Vertex
                                    TT_Vertex
                                    load 'TT_Vertex/loader.rb'
                                    true
                                    TT_Vertex.debug_info

                                    ===== Vertex Tools Debug Info =====

                                    PLUGIN_NAME: Vertex Tools
                                    PLUGIN_VERSION: 1.1.4
                                    PLUGIN_BUILD_DATE: 2012-24-09

                                    SketchUp: 8.0.15158 (Pro)

                                    RUBY_VERSION: 1.8.6
                                    RUBY_PATCHLEVEL: 287
                                    RUBY_RELEASE_DATE: 2008-08-11
                                    RUBY_PLATFORM: i386-mswin32

                                    FILE: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/tt_vertex.rb
                                    PROXY_LOADER: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/loader.rb

                                    ROOT_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins
                                    PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex
                                    CEXT_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/CExt/win32
                                    CURSOR_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Cursors
                                    ICONS_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Icons
                                    L10N_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Localisation
                                    WEBDIALOG_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/webdialog

                                    CEXT_VERSION: <undefined>


                                    nil

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                                    • thomthomT Offline
                                      thomthom
                                      last edited by

                                      Something is wrong with the C-Extension. (The .so file) It's not being loaded.

                                      @unknownuser said:

                                      CEXT_VERSION: <undefined>

                                      Though why it doesn't load I do not know. 😕
                                      Maybe there's something else on your machine blocking it... ?

                                      What happens when you type:

                                      require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT')

                                      or...

                                      require File.join(TT_Vertex::CEXT_PATH, 'VT_CEXT')

                                      ?

                                      Thomas Thomassen — SketchUp Monkey & Coding addict
                                      List of my plugins and link to the CookieWare fund

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                                      • thomthomT Offline
                                        thomthom
                                        last edited by

                                        Also, what does the File Properties for the VT_CEXT.so file look like?


                                        CEXT.png

                                        Thomas Thomassen — SketchUp Monkey & Coding addict
                                        List of my plugins and link to the CookieWare fund

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                                        • thomthomT Offline
                                          thomthom
                                          last edited by

                                          Do you have admin rights?

                                          Do you have UAC enabled?

                                          Are the permissions of the Plugin folder correct?


                                          Permissions.png

                                          Thomas Thomassen — SketchUp Monkey & Coding addict
                                          List of my plugins and link to the CookieWare fund

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                                          • H Offline
                                            hygicell
                                            last edited by

                                            whow Thomtom, you are really driving me to a much higher level than I possess or ever would imagine to reach 😞
                                            the learning grade is steep 🤓
                                            but with a good teacher 😄
                                            you are an extremely good toourist guide in this wonderful land ☀

                                            Do you have admin rights? yes

                                            Do you have UAC enabled? ???

                                            Are the permissions of the Plugin folder correct? I suppose so
                                            ScreenHunter_21 Oct. 09 15.39.jpg

                                            Also, what does the File Properties for the VT_CEXT.so file look like?
                                            ScreenHunter_20 Oct. 09 15.34.jpg

                                            What happens when you type:
                                            require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT')
                                            or...
                                            require File.join(TT_Vertex::CEXT_PATH, 'VT_CEXT')
                                            ?

                                            ScreenHunter_22 Oct. 09 15.47.jpg

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