[Plugin] TT_Lib²

[hygicell]

sure, screenhunter (free version) works like a fiddle

I checked first, but did not know what exactly to look for

so, just to make sure, I deleted TT Vertex, both the file and the .rb
then downloaded a fresh copy and re-installed it, using your install plugin

the result:

alas:

oh, and by the way: I did not simply uninstall Kaspersky, I used Revo Uninstaller (free version), which removes every trace of the program. Good riddance !

[thomthom]

After you get that error, can you try a couple of things:

Open the Ruby Console - report back the output of these commands:

---

TT_Vertex

---

load 'TT_Vertex/loader.rb'

---

TT_Vertex.debug_info

---

I'm really stomped here... I'm starting to wonder if there's some plugin conflict going on.

[hygicell]

TT_Vertex
TT_Vertex
load 'TT_Vertex/loader.rb'
true
TT_Vertex.debug_info

===== Vertex Tools Debug Info =====

PLUGIN_NAME: Vertex Tools
PLUGIN_VERSION: 1.1.4
PLUGIN_BUILD_DATE: 2012-24-09

SketchUp: 8.0.15158 (Pro)

RUBY_VERSION: 1.8.6
RUBY_PATCHLEVEL: 287
RUBY_RELEASE_DATE: 2008-08-11
RUBY_PLATFORM: i386-mswin32

FILE: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/tt_vertex.rb
PROXY_LOADER: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/loader.rb

ROOT_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins
PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex
CEXT_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/CExt/win32
CURSOR_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Cursors
ICONS_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Icons
L10N_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/Localisation
WEBDIALOG_PATH: C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/webdialog

CEXT_VERSION: <undefined>

---

nil

[thomthom]

Something is wrong with the C-Extension. (The .so file) It's not being loaded.

@unknownuser said:

CEXT_VERSION: <undefined>

Though why it doesn't load I do not know.
Maybe there's something else on your machine blocking it... ?

What happens when you type:

require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT')

or...

require File.join(TT_Vertex::CEXT_PATH, 'VT_CEXT')

?

[thomthom]

Also, what does the File Properties for the VT_CEXT.so file look like?

---

[thomthom]

Do you have admin rights?

Do you have UAC enabled?

Are the permissions of the Plugin folder correct?

---

[hygicell]

whow Thomtom, you are really driving me to a much higher level than I possess or ever would imagine to reach
the learning grade is steep
but with a good teacher
you are an extremely good toourist guide in this wonderful land

Do you have admin rights? yes

Do you have UAC enabled? ???

Are the permissions of the Plugin folder correct? I suppose so

Also, what does the File Properties for the VT_CEXT.so file look like?

What happens when you type:
require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT')
or...
require File.join(TT_Vertex::CEXT_PATH, 'VT_CEXT')
?

[thomthom]

I'm utterly stomped....

The C Extension loads when you load it manually...

If you run these after each other:

require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT') TT_Vertex.debug_info

Then it should report at the end the version number of the C Extension - which does then appear to work.

The big puzzle is why you are getting that error when you start SketchUp... Nothing is making any sense. It all look to be working ok - and it does when you load things manually.

[hygicell]

what do you want me to do ?

[thomthom]

Can you type this into the console:

require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT') TT_Vertex.debug_info

?

After you typed load 'TT_Vertex/loader.rb' then the Vertex Tools menus and toolbars should be available, right?

Can you try with an empty Plugins folder? Temporarily rename your Plugins folder and create a fresh one. Then install Vertex Tools. (Use the RBZ package and install with SketchUp's native installer utility. http://www.thomthom.net/software/vertex_tools/manual/getting_started#installing_rbz )

Sorry that there's nothing much of a result so far - but I've never had this error reported in the 2+ years of Vertex Tools.

[hygicell]

thanks for your patience too
we are slowly getting somewhere:

Can you type this into the console:

require File.join(::TT_Vertex::CEXT_PATH, 'VT_CEXT')
TT_Vertex.debug_info

?

After you typed load 'TT_Vertex/loader.rb' then the Vertex Tools menus and toolbars should be available, right?

not anywhere to be found
the box is checked in the preferences/extensions window

Can you try with an empty Plugins folder? Temporarily rename your Plugins folder and create a fresh one. Then install Vertex Tools. (Use the RBZ package and install with SketchUp's native installer utility.

emptied plugins folder as suggested
new errors:

but now the menus and toolbars are available

[thomthom]

Say what? With a completely empty Plugins folder you're getting errors??

I'm thinking this is a VirtualStore issue. Though I couldn't immediately see a "Compatibility Files" button in your screenshots. But it could be because my German isn't that strong.

Can you enter this path into Explorer:
C:\Users\%USERNAME%\AppData\Local\VirtualStore\Program Files (x86)\Google\Google SketchUp 8
?

If there's anything there, then they should be moved to the real Plugin folder.
(But since we're debugging here - move any files out of the way. Just so we can ensure the basic is working.)

[hygicell]

closer and closer, I believe:
there was a file in there:
plugins, with a subfile 1001bitpro

deleted those
then completely deleted 1001bitpro and reinstalled it
tried again, same errors
again deleted 1001bitpro completely
new situation:

alas, still:

[Dave R]

I don't know if this has anything to do with it but what is in the Google folder under Adobe?

[hygicell]

@dave r said:

I don't know if this has anything to do with it but what is in the Google folder under Adobe?

[thomthom]

Hang on - previously you got an error where 'tt_solid_inspector.rb' would not load. Now that error is gone and the 'loader.rb' error is back??

And how the VirtualStore Plugins folder is empty?

Even when you turn on Hidden Files?

[hygicell]

I have tried so many things, and I don't remember the sequence

I am learning to master solids, which is why I installed solid inspector
at a certain moment it did work
later I installed fixSolid, which does a nice job
too bad it doesn't work on components yet

since I am working on an important drawing for which I need my plugins I have reinstated the original plugins folder, but with 1001bit removed
that didn't seem to help

the virtualstore plugins folder is now deleted, but I guess reinstalling 1001bit will recreate it

for the moment I don't need 1001bit
I can easily again rename both plugins folders (mine and the empty one)
just tell me what to do
thanks for your efforts and fast replies
Frank

[thomthom]

I'd like to test the following:

1:

• Empty VirtualStore
• Empty Plugins Folder
  Does any error appear then?

2: (If #1 doesn't produce any error)

• Empty VirtualStore
• Empty Plugins folder
• Install Vertex Tools - using the Install Extension feature in SketchUp
  Any errors then?

[hygicell]

1.a do you mean completely empty visualstore (or rename it and create an empty one)?
1.b I think you mean: rename plugins folders, so that plugins is empty?

2.a do you mean completely empty visualstore (or rename it and create an empty one)?
2.b I think I tried that (without 2.a) with good results (see page 7, 2/3 down) except for the solid inspector error
and, as said, I don't need solid inspector for the moment

[thomthom]

I want to see what happens when you have nothing in the VirtualStore folder and the Plugins folder. Because it's was very odd how it previously seemed to indicate something was still loading. (the solid inspector)

Re: 2.b Yes, we tried that, but before checking the VirtualStore.