Post diagnosis.

[Mike Amos]

The pc shut down just after re running that test. Will not boot at all, shows the chillblast splash screen and freezes.

Luckily enough the old pc which also would not boot, did.

Ordered asda bits so did A job.

No rendering until chillblast get their fingers out.

[Mike Amos]

Attached the monitor to the onboard graphics outlet and the pc booted without issues. For me this suyggests a graphic card issue, any other idea's?

[Mike Amos]

Tried a Rayscaper render, selected GPU, got this is around 4m 45s. No, I cannot see how the graphics card can do this. Chillblast are, quiet and not returning calls.

[Mike Amos]

Another go different view.

[Mike Amos]

A little saboutage from the feline, lost a few settings.

[Mike Amos]

Well, I imported this clock from t'internet and I cannot even select anything. All I get is right click and options. Left click does nothing....

[Mike Amos]

Exception breakpoint error. Memory or ssd.

[Mike Amos]

Gone through various check, chkdsk etc. Now having to clean install sketchup, again.

It does get a bit tedious.

[Rich O Brien]

If I had a dollar for everytime you hit alerting messages I'd have enough to buy you a new PC

[Mike Amos]

This time around the whole disk checking system ran through, took over an hour and a half.

No idea if it found/fixed anything but no doubt going through the reinstall process with stress anything bent already.

I also had a response from someone claiming to be a manager of the 'customer service team'. He was asking me to tell him what the problem with the operators is so I told him no punches pulled, pointing out the issue and where the law requires them to act. Also mention of publicity should changes not be made. No idea where this is going but it's in the air tonight. Perhaps I had too much 'bastard factor' in my tea.

I believe that when these people say they are going to do something they should, rather than buggering off and ignoring the issue.

Oh well, off to collect the latest offering from the cat, she seems spatially challenged and often misses the litter tray. Thanks Moggy.

[Gus R]

Shot in the dark but try from a CMD prompt...

sfc /scannow

Let that run through.

Then.

dism /online /cleanup-image /restorehealth

[Gus R]

Or.

Run CMD as admin and...

Dism /Online /Cleanup-Image /CheckHealth 		 

Dism /Online /Cleanup-Image /ScanHealth 		 

Dism /Online /Cleanup-Image /RestoreHealth 		 

sfc /scannow

[Gus R]

From Microsoft...

https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-get-rid-of-the-error-exception-break/cb222a25-89c2-4b36-910e-9130bc686cba

[Gus R]

Rich, can you delete two of those last posts?

Thanks.

[Mike Amos]

It went through eventually and I have now reinstalled sketchup minus any plugins so far. Waiting to see what happens next. Such fun this computing lark, never a dull moment at all...

[Mike Amos]

@Rich-O-Brien

Sorry I have been a pain, I rather hope you would keep the new machine dosh for a rainy day for you and yours mate.

[Rich O Brien]

@Gus-R said in Post diagnosis.:

Rich, can you delete two of those last posts?

Thanks.

Done

[Mike Amos]

Moving onwards-shire. No idea why the front and rear tyres behave differently as the are both 'charcoal'. Just experimenting with what I have here. Sketchup is still randomly taking up to 20 seconds to open the welcome screen.

[Mike Amos]

Adjusting settings, lighting etc.

The front 'tyre' is still acting up and I think nthe 'freezing' of Sketchup mid procedure is related to Rayscaper.

While altering the ;finish of a material in Rayscaper Sketchup 'froze' again.

Any thoughts folks.

[Mike Amos]

OK, something new, when reducing Rayscaper to adjust or check materials etc, NB that this can start Rayscaper on a new render. I always 'stop' the render before minimising Rayscaper. As the load is pretty high this can 'freeze' Sketchup..