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    Sorry - An error occured in the communication with Sketchucation

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    • Y
      Yarun
      last edited by

      Hello,

      I have a huge issue with my extensions now that my licenses cannot be activated. I purchased the licenses and am now using SketchUp 2024 for the extensions. The licenses and extensions are completely installed in SketchUp, but when I tried to activate the licenses, it told me, "Sorry, an error occurred in the communication with Sketchucation." All 8 extensions showed me this error message. May someone tell me how I should deal with it?
      Thank you.

      Best,
      Yarun

      Rich O BrienR 1 Reply Last reply Reply Quote 1
      • Rich O BrienR
        Rich O Brien Moderator @Yarun
        last edited by

        @Yarun Please whitelist *.sketchucation.com on your network

        Could be your firewall or antivirus that is blocking or a strict network setting

        Download the free D'oh Book for SketchUp

        1 Reply Last reply Reply Quote 0
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