Hello,

I have a huge issue with my extensions now that my licenses cannot be activated. I purchased the licenses and am now using SketchUp 2024 for the extensions. The licenses and extensions are completely installed in SketchUp, but when I tried to activate the licenses, it told me, "Sorry, an error occurred in the communication with Sketchucation." All 8 extensions showed me this error message. May someone tell me how I should deal with it?
Thank you.

Best,
Yarun

@Rich-O-Brien
Hello,

Thank you for the reply.
I don't know how to whitelist it, as I didn't find ".sketchucation.com" on my computer. Would you please tell me how it works?
Thank you.

Best,
Yarun

Hello,

I have a huge issue with my extensions now that my licenses cannot be activated. I purchased the licenses and am now using SketchUp 2024 for the extensions. The licenses and extensions are completely installed in SketchUp, but when I tried to activate the licenses, it told me, "Sorry, an error occurred in the communication with Sketchucation." All 8 extensions showed me this error message. May someone tell me how I should deal with it?
Thank you.

Best,
Yarun