SCFLicense: Extension Licensing on Sketchucation

[brittico]

@Rich-O-Brien Fredo6 Plugins Information on 2024-07-06 16:50:40 +0100

• Platform: x64-mswin64_140 - Ruby: 3.2.2
• Sketchup: 24.0.553
• LibFredo6: v14.5c
• LibFredo6 Binary loaded
• Sketchucation ExtensionStore: 4.4.1
• SCFLicense: v6.4a - 74
• Fredo6 Plugins

  Curviloft v1.9b
  FredoPortrait v2.9a
  RoundCorner v3.4a

• SCFLicense directory present

  Signature File: 2024-07-04 16:41:09 +0100
  RoundCorner: 2024-03-04 10:02:47 +0000

[brittico]

@Rich-O-Brien I have just found out none of my Fredo Extensions are working anymore, Curvy Loft and Round Corner are Extensions which I was already working with as I bought the license but now none of them are working, they are all telling me that I need to get a license and when trying to activate I get the same message for all three extensions.

[Rich O Brien]

@brittico Please follow the steps in my previous reply.

[Rich O Brien]

@brittico said in SCFLicense: Extension Licensing on Sketchucation:

when trying to activate I get the same message for all three extensions.

Please share the error messages. If it’s network related as it has been previously please change networks or whitelist

The more concise information you share in terms of error messages the sooner we can paint a picture of what is going on.

Also make sure you are using the latest versions of all extensions. This can be checked in SketchUcation Tools

[parkjh1477]

I have a activate problem with purchased license. anyone help me? ㅠ

[TIG]

@parkjh1477

The error message means the signature file can't be read.
You can follow the instructions and delete the file [folder opens on button click], then re-validate the licenses and see if that helps...
This can happen if you change the name of your computer, it can also be affected if you have computer name that doesn't follow the Windows rules - e.g. the computer's name contains special characters causing issues with the licensing system saved data...
Let us know how you get on...

[parkjh1477]

@TIG
I tried changing the computer name, but it didn't solve the problem. However, the license for SketchUp 2021 version on the same computer works normally. Should I delete SketchUp 2021?

[parkjh1477]

@TIG
I tried changing the computer name, but it didn't solve the problem. However, the license for SketchUp 2021 version on the same computer works normally. Should I delete SketchUp 2021? (i'm using ver.2024)

[TIG]

@parkjh1477

Both versions can exists side-by-side, so don't delete v2021 just yet.
Does your computer-name follow the Windows rules - i.e. no special characters...
This is a range of characters that can be considered safe:
Letters (a-z A-Z)
Digits (0-9)
Underscore (_)
Hyphen (-)
Space
Dot (.)
Beyond this, you just have to enforce some additional rules regarding spaces and dots. This is usually sufficient:
Name must contain at least one letter or number (to avoid only dots/spaces)
Name must start with a letter or number (to avoid leading dots/spaces)
Name may not end with a dot or space

Do you have any special characters in the computer-name OR your user-name ? - I guess you are Korean ?

[parkjh1477]

@TIG Yes, I am korean. I fixed my problem following your advise. Really thank you for your kindness reply. Thanks!

[November11]

Please tell me how to solve the problem？？

[TIG]

@November11
Follow the message's instructions on opening the folder and deleting the file.
You might need to rename your computer...

Your computer-name must follow the Windows rules - i.e. NO special characters in it...
This is a range of characters that can be considered safe:
Letters (a-z A-Z)
Digits (0-9)
Underscore (_)
Hyphen (-)
Space
Dot (.)
Beyond this, you just have to enforce some additional rules regarding spaces and dots. This is usually sufficient:
Name must contain at least one letter or number (to avoid only dots/spaces)
Name must start with a letter or number (to avoid leading dots/spaces)
Name may not end with a dot or space

Do you have any special characters in the computer-name OR your user-name ? - I guess you are Chinese ?

Try fixing that and restart to see if that helps...
Let us know how you get on...

[SergioAlbelli]

I have purchased an license last year. And when I try to use the Freddy Roundcorner Plugin. The system says, "free trail expired"?

[Rich O Brien]

@SergioAlbelli Please check if your extensions are updated to latest releases.

https://sketchucation.com/plugin/696-sketchucationtools
https://sketchucation.com/pluginstore?pln=LibFredo6
https://sketchucation.com/pluginstore?pln=Roundcorner

You can do this directly in SketchUp using Extensions > Sketchucation > ExtensionStore

Restart SketchUp after updating and then follow the licensing guide to activate: https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

[TIG]

@SergioAlbelli
In addition to Rich's useful info...
We are assuming you have bought a license for Fredo's RoundCorner extension and not his other FredoCorner extension, whatever, then you need to save its file onto your computer and then validate it in the appropriate dialog opened from that extension's submenu in the Tools menu...
There are pages to help you mange your licenses as listed in this thread...
We need more info if you still can't resolve it...

[ameerproxy]

@Rich-O-Brien

Hi Rich, i tried the the method ie: to delete SCF licence and restart and activate , that timethe licence was activated ,

but the issue is that i am facing now is the other fredo plugins licence was deactivate , then again i need to close and do the process

at a time only one plugin can activate and ready to use

Thanks

[ameerproxy]

@ameerproxy

For MY Information, Is the plugins need internet connection even after activated the license also , Please advise

Thanks in advance

[Rich O Brien]

@ameerproxy said in SCFLicense: Extension Licensing on Sketchucation:

@ameerproxy

For MY Information, Is the plugins need internet connection even after activated the license also , Please advise

Thanks in advance

Licenses need an internet connection to activate. After that there is only periodic checks.

In most cases the ruby console will output errors which would be useful to share to help us help you.

Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command and paste the text into your reply.

[MateusArq2024]

I already bought the license but I can't validate it, due to the erroro

[Rich O Brien]

@MateusArq2024 Please whitelist *.sketchucation.com or switch to a less strict network.