@TIG Yes, I am korean. I fixed my problem following your advise. Really thank you for your kindness reply. Thanks!

@TIG
I tried changing the computer name, but it didn't solve the problem. However, the license for SketchUp 2021 version on the same computer works normally. Should I delete SketchUp 2021? (i'm using ver.2024)

@TIG
I tried changing the computer name, but it didn't solve the problem. However, the license for SketchUp 2021 version on the same computer works normally. Should I delete SketchUp 2021?

I have a activate problem with purchased license. anyone help me? ㅠ