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    Upgraded PC but now can't export

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    • grizzlerG Offline
      grizzler @TIG
      last edited by

      @TIG said in Upgraded PC but now can't export:

      @grizzler You can download a suitable installer, up to 3 versions backwards, for your Computer from here...
      https://help.sketchup.com/en/downloading-sketchup
      If you are running an even older version then there are some sites with archived downloads that we could point you to...
      You don't need to uninstall SketchUp - just Repair it...

      I've done as you suggested, run the 'repair' as an admin and then restarted my PC. Firstly I opened an old project that I migrated from my previous PC and that exported - it was very slow considering my new PC is 10 times better than my old one, but it did it. Then I tried on the new project created entirely on my new PC and the same issue came up as before. Does that give you any clues as to what it might be?

      TIGT 1 Reply Last reply Reply Quote 0
      • TIGT Online
        TIG Moderator @grizzler
        last edited by

        @grizzler Have you also tried adjusting the Layout settings as @Dave-R Dave suggested ?

        TIG

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        • grizzlerG Offline
          grizzler @TIG
          last edited by

          @TIG said in Upgraded PC but now can't export:

          @grizzler Have you also tried adjusting the Layout settings as @Dave-R Dave suggested ?

          Output Override was already unchecked by default

          grizzlerG 1 Reply Last reply Reply Quote 0
          • grizzlerG Offline
            grizzler @grizzler
            last edited by

            @grizzler There's another issue I've just realised too, if I open a layout file from my old PC to save as a revised version of a project, it won't let me relink to the newer file version. I'm having a bit of a nightmare with this 🫀

            grizzlerG 1 Reply Last reply Reply Quote 0
            • grizzlerG Offline
              grizzler @grizzler
              last edited by

              @grizzler Could any of this be caused by my programs being located on one SSD and my project files being on another? I can't imagine that's the problem but I'm desperately clutching at straws now.

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              • TIGT Online
                TIG Moderator @grizzler
                last edited by

                @grizzler Let's get @Dave-R [re]involved, he's better at Layout than me...

                TIG

                grizzlerG 1 Reply Last reply Reply Quote 0
                • grizzlerG Offline
                  grizzler @TIG
                  last edited by

                  @TIG said in Upgraded PC but now can't export:

                  @grizzler Let's get @Dave-R [re]involved, he's better at Layout than me...

                  Consider the buck passed 🀣, unlucky @Dave-R , Tig has drawn the short straw for you 😁

                  Dave RD 1 Reply Last reply Reply Quote 0
                  • Dave RD Offline
                    Dave R @grizzler
                    last edited by

                    @grizzler where are you trying to export the file, to?

                    @grizzler said in Upgraded PC but now can't export:

                    Could any of this be caused by my programs being located on one SSD and my project files being on another?

                    Not likely. All of my LayOut files are kept on the second drive in my computer while the applications are on the πŸ˜„ drive.

                    Perhaps sharing the LO file would show us something.

                    Can you start a new LO file using one of the supplied templates. Just open it and immediately export a PDF. Does that work?

                    Etaoin Shrdlu

                    %

                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

                    %

                    grizzlerG 1 Reply Last reply Reply Quote 0
                    • grizzlerG Offline
                      grizzler @Dave R
                      last edited by

                      @Dave-R I don't want to get too carried away with excitement, but I might have inadvertently fixed it (one trial pdf so far and it was fine), all I did was set Sketchup to use my Nvidia GPU rather than 'let windows decide' which seems to choose the weedy little native Intel GPU by default for some daft reason.

                      TIGT 1 Reply Last reply Reply Quote 0
                      • TIGT Online
                        TIG Moderator @grizzler
                        last edited by

                        @grizzler Doh!
                        SketchUp should always be set to use your best Graphics Card - NVIDIA is regarded as one of the best !
                        At least we got a solution !

                        TIG

                        grizzlerG 1 Reply Last reply Reply Quote 0
                        • grizzlerG Offline
                          grizzler @TIG
                          last edited by

                          @TIG Thanks for your collective wisdom folks, your efforts are appreciated.

                          1 Reply Last reply Reply Quote 0
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