SCFLicense: Extension Licensing on Sketchucation

TIG · 6 Apr 2022, 14:13

This is the issue raised by some earlier posts...
Please read those in detail for more info...

BUT from the dialog you posted it's clear that you have not installed the latest SketchUcation toolset and consequently you do not have the latest SCF licensing tool installed...

Also ensure that you have latest versions of the Fredo-extensions installed.

Restart SketchUp after installations to ensure everything is synced...

Rich O Brien · 6 Apr 2022, 14:37

OK, so after some backend probing we have pinpointed the F07 error that is appearing.

It likely your .scflicense having no content. If it's 0kb in size then that's the issue.

We are reverting back a few hours and reissuing license files which should fix these f07 errors.

Sorry about that.

vizz1999 · 6 Apr 2022, 14:41

@rich o brien said:

OK, so after some backend probing we have pinpointed the F07 error that is appearing.

It likely your .scflicense having no content. If it's 0kb in size then that's the issue.

We are reverting back a few hours and reissuing license files which should fix these f07 errors.

Sorry about that.

Should we contact if our license files is 0KB, or later we will got a new file in email

Rich O Brien · 6 Apr 2022, 14:48

@vizz1999 said:

@rich o brien said:

OK, so after some backend probing we have pinpointed the F07 error that is appearing.

It likely your .scflicense having no content. If it's 0kb in size then that's the issue.

We are reverting back a few hours and reissuing license files which should fix these f07 errors.

Sorry about that.

Should we contact if our license files is 0KB, or later we will got a new file in email

We will email out new license files shortly. We can see which ones are empty so expect a proper license file soon

simplesketch · 6 Apr 2022, 16:26

Hello, yes I thought it was strange that all my license files were 0kb empty files. I just received emails with new licenses that are about 600 bytes in size. I just tried to validate the RoundCorner license with the new license file and it worked. Thank you

Rich O Brien · 6 Apr 2022, 16:51

@simplesketch said:

I just tried to validate the RoundCorner license with the new license file and it worked. Thank you

No, thank you for your patience.

John SB · 6 Apr 2022, 20:38

Hi any and all.

I have followed TIG's directions but I'm still getting ERROR_F07. I'm using SU Pro 2022 on a PC. I have used TIG's directions - launched the exe as admin - and repaired my install. I have version 4.2.5 of the plugin store installed. I have version 12.8a of LibFredo6 installed. I have installed, closed and reopened SU and all the toolbars are visible. But I cannot get the validation to work.

Rich O Brien · 6 Apr 2022, 20:46

@john sb said:

Hi any and all.

I have followed TIG's directions but I'm still getting ERROR_F07. I'm using SU Pro 2022 on a PC. I have used TIG's directions - launched the exe as admin - and repaired my install. I have version 4.2.5 of the plugin store installed. I have version 12.8a of LibFredo6 installed. I have installed, closed and reopened SU and all the toolbars are visible. But I cannot get the validation to work.

Hi John,

Earlier today we had a problem with the license files we sent out. If your license file size is 0kb it is one of the problem licenses.

We reissued emails in the evening with the correct license file. Did you get those?

John SB · 6 Apr 2022, 20:50

Hi Rich

Yes actually that is the case. I only just noticed they had 0kb. And I didn't know what was up with the, I thought, duplicate emails. I'll try using the latest email versions.
Thank you.

Rich O Brien · 6 Apr 2022, 20:52

Report back if there's success or failure. I hope success

John SB · 6 Apr 2022, 20:54

Success!

Hi Rich

That was the trick. Thanks again.

numerobis · 7 Apr 2022, 07:45

@moonsrfr said:

Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it

So it's 8 individual licenses and not one bundle license? And all licenses need to be checked every few days? (5 days? 7 days?). So there must be a permanent connection to the internet?

Rich O Brien · 7 Apr 2022, 07:54

@numerobis said:

So it's 8 individual licenses and not one bundle license?

Yes

@numerobis said:

And all licenses need to be checked every few days?

The license does ping occasionally. Unsure of the time frame though. Fredo would know more.

@numerobis said:

So there must be a permanent connection to the internet?

Not really. Tools will work offline if you validated while online.

TIG · 7 Apr 2022, 11:33

Have you installed the latest version of Lib Fredo and restarted SketchUp ?

fredo6 · 7 Apr 2022, 11:43

Normally, LibFredo6 v12.8a should solve this problem.

ely862me · 7 Apr 2022, 11:47

Yes, latest LibFredo installed trough the Extension Store 4.2.5.
The other license extensions are working fine. Actually I just activated Curvizard and it worked once and then it said the same as the scale. They work only once after startup, then the Trial Period Expired window appear.
So it is something that started today. Both of these licenses I inserted today!

Serje89 · 7 Apr 2022, 12:02

I have the same problem like ely862me

ely862me · 7 Apr 2022, 12:19

Hi!
First thank you for the Fredo6Bundle! It is great. I only saw their importance when I couldn't use them anymore!
I purchased* the bundle and inserted a couple of licenses but today after FredoScale expired I successfully inserted the license yet when I try to use it is says it expired.

I have reinstalled the plugin and it gives this error. It gets installed and looks alright though.
EDIT:
I have uninstalled the other Sketchup versions and removed the FredoScale plugin from the Plugins Folder. Now there is no error at installation. So that error was meaningless regarding the license problem.

*Rich knows

pep75 · 7 Apr 2022, 12:29

Same problem here suddenly..Updated everythingbut still can't get it to work...Everything seems to be fine but everytime I want to use the plugin I got the license message.

TIG · 7 Apr 2022, 12:41

There was a recent report of similar issues, traced to a server-side issue.
This was fixed and affected licensees were issue new details.
However, these reports suggest that an issue still persists...

I'm sure the IT team are investigating and working on a fix !