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[Plugin] Universal Importer - v1.2.6 - 30 July 2024

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  • C Offline
    christopheforet
    last edited by 20 Mar 2020, 12:23

    Hi all!

    I get errors when importing different file types...
    On Mac OS, Sketchup 2017, plugin v1.1.5.

    Any ideas on how to fix this?


    Schermafbeelding 2020-03-19 om 23.54.15.png

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    • D Offline
      Dave R
      last edited by 21 Mar 2020, 00:25

      @christopheforet said:

      I get errors when importing different file types...
      On Mac OS

      What version of Mac OS? As Samuel indicated a few posts up, "...plugin is not compatible with macOS 10.12.x, you need macOS 10.13 or greater."

      Etaoin Shrdlu

      %

      (THERE'S NO PLACE LIKE)

      G28 X0.0 Y0.0 Z0.0

      M30

      %

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      • I Offline
        ibex
        last edited by 24 Mar 2020, 07:17

        Thanks for providing this plugin.

        I have installed it on Sketchup 2017 and also reinstalled the Windows C+ library. The plugin appears in my options and the toolbar is in place.

        Each time I run it I get this error message trying to install an .stp file which I downloaded from here https://www.linak.com/products/linear-actuators/la22/#/2d3d


        Sketchup_Capture.PNG

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        • S Offline
          samuel_t
          last edited by 26 Mar 2020, 15:42

          @ibex said:

          Thanks for providing this plugin.

          I have installed it on Sketchup 2017 and also reinstalled the Windows C+ library. The plugin appears in my options and the toolbar is in place.

          Each time I run it I get this error message trying to install an .stp file which I downloaded from here https://www.linak.com/products/linear-actuators/la22/#/2d3d

          Thank you for your report. Unfortunately I can't fix that issue. πŸ˜•

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          • L Offline
            lema
            last edited by 10 Apr 2020, 08:39

            Hi
            Textures are not imported correctly.
            The leaf is imported upside down.
            This can be understood if you open the model in other applications.
            https://drive.google.com/file/d/1-aTDHwlIvZhZY7RVeTcOy5WcILBdpfy1/view?usp=sharing

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            • S Offline
              samuel_t
              last edited by 13 Apr 2020, 13:44

              @lema said:

              Hi
              Textures are not imported correctly.
              The leaf is imported upside down.
              This can be understood if you open the model in other applications.
              https://drive.google.com/file/d/1-aTDHwlIvZhZY7RVeTcOy5WcILBdpfy1/view?usp=sharing

              Hi, thank you for your report. Unfortunately I can't fix that issue. πŸ˜•

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              • T Offline
                turbodizayn
                last edited by 25 Apr 2020, 20:37

                Hi Sam!
                This is great plugin and for me it is better than transmuttr and skimp. Genius work.
                There is only problem-if model textured I have no polygon reduction =((( It works only with no texture material models for me. From time to time "redusePolygonCount" makes even more polygons then is in original model. May be it is 1.1.5 issue but there no source to download previous versions.

                I hope it will be fixed, please!

                PS You can see in second row no optimization of textured sphere


                UI.PNG

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                • S Offline
                  samuel_t
                  last edited by 2 May 2020, 14:33

                  @turbodizayn said:

                  Hi Sam!
                  This is great plugin and for me it is better than transmuttr and skimp. Genius work.
                  There is only problem-if model textured I have no polygon reduction =((( It works only with no texture material models for me. From time to time "redusePolygonCount" makes even more polygons then is in original model. May be it is 1.1.5 issue but there no source to download previous versions.

                  I hope it will be fixed, please!

                  PS You can see in second row no optimization of textured sphere

                  Hi Turbo!

                  Issues you describe seem to come from polygon reduction program (MeshLab) used in background by plugin. This mean, I can't fix them. πŸ˜•

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                  • S Offline
                    suestorm
                    last edited by 10 May 2020, 02:26

                    Hi Samuel,

                    Thanks for the plug in, unfortunately I can not get it to work with Sketchup Pro 2019 or 2020. I downloaded universal importer v1.1.5.rbz from SketchUcation and installed it using the Extension Manager. I click on "Import with Universal Importer" in the File menu, select my .obj or .fbx model, and get the following error message. (please see attachment) and then the program crashes.

                    I am using Mac OS 10.15.1 Catalina. I have Sketchup Pro 2019 and 2018 and I get the same result on both versions.
                    Any suggestions?

                    thanks,
                    Dawn


                    Screen Shot 2020-05-09 at 7.14.35 PM.png

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                    • E Offline
                      edwinfolk
                      last edited by 11 May 2020, 07:25

                      Hello Samuel,

                      This looks like an awesome plugin and incredibly useful for rendering. Unfortunately, like Sue I cannot get it to work. I am using 2018 SKU and MacOS 10.15.2. Is there a work around? Or, is our OS not compatible at this time? Look forward to your answer and thanks.

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                      • S Offline
                        samuel_t
                        last edited by 11 May 2020, 11:12

                        Hi suestorm, hello edwinfolk,

                        I don't have a real mac computer. πŸ˜•
                        When error occurs in SketchUp: Can you copy-paste command that fails ("/Users/.../assimp.nfo") to a terminal then show me back result?
                        This way I could maybe remotely debug...

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                        • S Offline
                          suestorm
                          last edited by 11 May 2020, 19:21

                          Hi Samuel,

                          Thanks for your reply. I don't understand what you mean about sending you a terminal, but I copy/pasted what comes up in the error box on my screen. Also attached a screen grab. I see several Mac users have posted the same error message, we are all having a consistent problem. I am on Mac OS 10.15.4 Sketchup Pro 2020. Thanks.

                          Universal Importer Error: Command failed: "/Users/dawn/Library/Application Support/SketchUp 2020/SketchUp/Plugins/universal_importer/Assimp/Mac/assimp" info "/Users/dawn/.UniversalImporter/tmp/import.fbx" > "/Users/dawn/.UniversalImporter/tmp/assimp.nfo"

                          /Users/dawn/Library/Application Support/SketchUp 2020/SketchUp/Plugins/universal_importer/assimp.rb:166:in `get_texture_refs'

                          Universal Importer Version: 1.1.5


                          Screen Shot 2020-05-10 at 4.27.05 PM.png

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                          • S Offline
                            samuel_t
                            last edited by 13 May 2020, 16:43

                            @suestorm said:

                            Hi Samuel,
                            Thanks for your reply. I don't understand what you mean about sending you a terminal [...]

                            Hi suestorm,

                            I mean:

                            1. Open SketchUp.
                            2. Import a .fbx model with Universal Importer plugin.
                            3. Wait error... then copy-paste following command to your terminal. (See this tuto here to know how.)
                            
                            "/Users/dawn/Library/Application Support/SketchUp 2020/SketchUp/Plugins/universal_importer/Assimp/Mac/assimp" info "/Users/dawn/.UniversalImporter/tmp/import.fbx" > "/Users/dawn/.UniversalImporter/tmp/assimp.nfo"
                            
                            
                            1. Send me back terminal result (text or screenshot).

                            Thanks.

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                            • TIGT Offline
                              TIG Moderator
                              last edited by 13 May 2020, 17:06

                              I think something might be getting lost in translation ?
                              For 'Terminal' perhaps read 'SketchUp > Window > Ruby Console' [open it before doing anything]
                              Although on a MAC there is a separate 'Terminal' app, surely you'd need it running before the error occurs ?

                              TIG

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                              • S Offline
                                samuel_t
                                last edited by 13 May 2020, 17:11

                                @tig said:

                                I think something might be getting lost in translation ?
                                For 'Terminal' perhaps read 'SketchUp > Window > Ruby Console' [open it before doing anything]
                                Although on a MAC there is a separate 'Terminal' app, surely you'd need it running before the error occurs ?

                                I'm talking about that separate 'Terminal' app.

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                                • TIGT Offline
                                  TIG Moderator
                                  last edited by 13 May 2020, 17:34

                                  So do you need to explain to MAC users to open the Terminal first, and then try your tool...
                                  And any error-messages might appear in that Terminal window ?

                                  TIG

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                                  • S Offline
                                    samuel_t
                                    last edited by 13 May 2020, 17:42

                                    @tig said:

                                    So do you need to explain to MAC users to open the Terminal first, and then try your tool...
                                    And any error-messages might appear in that Terminal window ?

                                    No, command line needs to be pasted in Mac's Terminal after that Universal Importer plugin crashes.

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                                    • E Offline
                                      edwinfolk
                                      last edited by 14 May 2020, 23:58

                                      Hello Samuel,

                                      Thanks for doing this. This looks like a really great plugin that can help with rendering and setting up reference models for a lot of Maxwell users. Attached is a screen shot of the terminal window. Hope you can make sense of it.


                                      Screen Shot 2020-05-14 at 20.53.08.png

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                                      • M Offline
                                        McGordon
                                        last edited by 15 May 2020, 08:11

                                        @edwinfolk said:

                                        This looks like a really great plugin that can help with rendering and setting up reference models for a lot of Maxwell users. Attached is a screen shot of the terminal window. Hope you can make sense of it.

                                        The permission denied means you don't have executable permissions on that assimp file. Can you paste this into Terminal and press return:

                                        ls -l ~/Library/Application\ Support/SketchUp\ 2018/SketchUp/Plugins/universal_importer/Assimp/Mac
                                        

                                        Then show us the results, which should look something like this:

                                        total 25448
                                        -rwxr-xr-x@ 1 gordon  staff      3791 24 Sep  2019 LICENSE.txt
                                        -rwxr-xr-x@ 1 gordon  staff    149772  6 Jan 16;05 assimp
                                        -rwxr-xr-x@ 1 gordon  staff  12810620  6 Jan 16;05 libassimp.dylib
                                        -rwxr-xr-x@ 1 gordon  staff     58316 24 Sep  2019 x.dyl
                                        

                                        I haven't installed this yet, I'm just trying to help as samuel_t doesn't have a Mac. The first 'x' in '-rwxr-xr-x@' for assimp means I could run that file as a program. That's the bit I'm looking for when you run that command which just lists what's in that directory.

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                                        • E Offline
                                          edwinfolk
                                          last edited by 15 May 2020, 10:51

                                          Hello McGordon,
                                          I attached a screen shot of the command sent through terminal. Not sure what that means - sorry I am not a coder or Ruby specialist. Anyway if you can make sense of this and help Samuel thereby helping us MacOS users, awesome. Thanks for the help and stay safe.

                                          Edwin


                                          Screen Shot 2020-05-15 at 19.47.40.png

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