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    2014 Make edit material MAC

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    • M Offline
      mwm5053
      last edited by

      When I try to edit a material as I've done many times with no problem in SU 8 i get a dialog box that says Failed to save file so I save file still get error message. Any ideas maybe a bug.

      PS pref/ open app set to my photo editor


      Screen Shot 2014-03-06 at 7.09.54 PM.png

      2011 iMac
      SU 2015 Pro, 2017 Make
      V2 Twilight
      macOS Sierra 10.12.5

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      • Dave RD Offline
        Dave R
        last edited by

        Walt, where's it trying to save the image? In the Materials folder? Check to see if that one needs to have permissions set to Read & Write.

        Etaoin Shrdlu

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        • M Offline
          mwm5053
          last edited by

          I don't know where or what it's trying yo save never seen this before now. I have full permissions as administrator.

          2011 iMac
          SU 2015 Pro, 2017 Make
          V2 Twilight
          macOS Sierra 10.12.5

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          • Dave RD Offline
            Dave R
            last edited by

            Just being the administrator doesn't necessarily give you Read and Write permissions to all folders. Can you sort out the location from the save as... in the image editor? On my Mac SU writes the image file to com.sketchup.SketchUp 2014.my_user. PhotoShop Elephants opens it from there and then saves it back again so SketchUp can update from that file.

            Etaoin Shrdlu

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            • M Offline
              mwm5053
              last edited by

              I don't know Dave I looked for that location com.sketcheup.SketchUp 2014.my_user but couldn't find such a file, maybe give me more info?

              2011 iMac
              SU 2015 Pro, 2017 Make
              V2 Twilight
              macOS Sierra 10.12.5

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              • M Offline
                mwm5053
                last edited by

                @dave r said:

                Just being the administrator doesn't necessarily give you Read and Write permissions to all folders. Can you sort out the location from the save as... in the image editor? On my Mac SU writes the image file to com.sketcheup.SketchUp 2014.my_user. PhotoShop Elephants opens it from there and then saves it back again so SketchUp can update from that file.

                Really PS elephants 🤣

                2011 iMac
                SU 2015 Pro, 2017 Make
                V2 Twilight
                macOS Sierra 10.12.5

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                • BoxB Offline
                  Box
                  last edited by

                  The great thing with PS Elephants is the unlimited undos, it never forgets.

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Sorry, Walt. I found the location name by opening the image in PSE and then did a File>Save as... there. You might try it in SU8 (do you still have SU8 installed?) and see what you get. The path should be similar. Of course 'my_user' is the user name you have set up on your computer.

                    Did you try searching for com.sketchup/SketchUp 2014 in Finder?

                    The problem with PS Elephants is it is big and slow. 😉

                    Etaoin Shrdlu

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                    • Dave RD Offline
                      Dave R
                      last edited by

                      Thank you for that.

                      Should that be = ENV["TMPDIR"] + "com.sketchup.SketchUp 2014." + ENV["USER"] UI.openpanel(path, path)?

                      the folder that is being created is a temporary one but I wonder if the problem, Walt, is that one of the container folders needs Read and Write permission granted.

                      Etaoin Shrdlu

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        I guess I do get the same thing with or without the '.' in SketchUp 2014.

                        So I see this:
                        2014-03-07_06-35-14.png

                        The top file in the list is the material image I've opened from SketchUp in PSE.

                        Etaoin Shrdlu

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                        • M Offline
                          mwm5053
                          last edited by

                          Mine's in MacHD / Private /var /folders /and screen shot better to explain


                          Screen Shot 2014-03-07 at 5.41.10 AM.png


                          Screen Shot 2014-03-07 at 5.40.49 AM.png

                          2011 iMac
                          SU 2015 Pro, 2017 Make
                          V2 Twilight
                          macOS Sierra 10.12.5

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                          • M Offline
                            mwm5053
                            last edited by

                            Using Pixelmator in pref image editor

                            2011 iMac
                            SU 2015 Pro, 2017 Make
                            V2 Twilight
                            macOS Sierra 10.12.5

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                            • Dave RD Offline
                              Dave R
                              last edited by

                              So check all of the folder levels and make sure they all have Read & Write permissions set.

                              Have you tried editing more than one texture image? Do you get the error message with any texture?

                              Etaoin Shrdlu

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                              • D Offline
                                driven
                                last edited by

                                @dave r said:

                                Should that be = ENV["TMPDIR"] + "com.sketchup.SketchUp 2014." + ENV["USER"] UI.openpanel(path, path)?

                                Odd thing re the dot... mine has it and needs it, it's very uncommon and bad practice to have spaces in TMP path names...
                                john

                                learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                • M Offline
                                  mwm5053
                                  last edited by

                                  @ john how do I show hidden folders in Lion 10.7 I used some terminal command suggested on internet but didn't work

                                  defaults write com.apple.finder AppleShowAllFiles

                                  2011 iMac
                                  SU 2015 Pro, 2017 Make
                                  V2 Twilight
                                  macOS Sierra 10.12.5

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                                  • D Offline
                                    driven
                                    last edited by

                                    @mwm5053 said:

                                    Using Pixelmator in pref image editor

                                    tested 'Pixen' as well but don't have 'Pixelmator'.

                                    does it work with any other editor on your mac?

                                    re. hidden files
                                    in 'Ruby Console'

                                    `defaults write com.apple.finder AppleShowAllFiles TRUE`
                                    

                                    john

                                    learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                    • D Offline
                                      driven
                                      last edited by

                                      @mwm5053 said:

                                      Using Pixelmator in pref image editor

                                      tested 'Pixen' as well but don't have 'Pixelmator'.

                                      does it work with any other editor on your mac?

                                      re. hidden files
                                      in 'Ruby Console'

                                      `defaults write com.apple.finder AppleShowAllFiles TRUE
                                      killall Finder`
                                      

                                      ADDED the killall that makes it run, FALSE will turn them off again...
                                      john

                                      learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                      • M Offline
                                        mwm5053
                                        last edited by

                                        Ok works now must have been a permission thing like Dave said but thanks Dave and John 😄

                                        2011 iMac
                                        SU 2015 Pro, 2017 Make
                                        V2 Twilight
                                        macOS Sierra 10.12.5

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                                        • H Offline
                                          Hendrik_G
                                          last edited by

                                          I'm having the same "Failure to Save File" issue when I tried to edit any of my textures in SU2015 running Mac Yosemite. I've read this discussion, and I'm still unable to resolve my issue. I'm hoping someone can help me or let me know what I'm missing. I've tried the following:

                                          When, as suggested above, I entered this into SU's Ruby Console:
                                          = ENV["TMPDIR" + "com.sketchup.SketchUp 2014." + ENV["USER"]
                                          UI.openpanel(path, path)]

                                          I received the following error: %(#FF0000)[Error: #<SyntaxError: <main>: syntax error, unexpected '='
                                          = ENV["TMPDIR"] + "com.sketchup.SketchUp 2014." + ENV["USER"]
                                          ^>
                                          SketchUp:1:in `eval']

                                          I searched and found "com.sketchup/SketchUp 2015/" in this location:
                                          Library/Caches/com.sketchup.SketchUp.2015/

                                          I've attached a screenshot of the contents of this folder.

                                          I confirmed in the Get Info window that my user had Read/Write access to that entire folder path and the contents within.

                                          I'm still having issues. Any help would be greatly appreciated.

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                                          • jeff hammondJ Offline
                                            jeff hammond
                                            last edited by

                                            @hendrik_g said:

                                            I'm having the same "Failure to Save File" issue when I tried to edit any of my textures in SU2015 running Mac Yosemite. I've read this discussion, and I'm still unable to resolve my issue. I'm hoping someone can help me or let me know what I'm missing. I've tried the following:

                                            what application are you trying to use for your external editor?

                                            i haven't read through the thread but i did see pixelmator mentioned and in its case, the default setting is to open any file in its .pxm format instead of .jpg/.png/etc..

                                            so, if your external editor is opening/converting the file, it won't save back into sketchup properly..

                                            in other words, i don't think this is a permissions issue. (not ruling it out.. just check some other stuff first)

                                            dotdotdot

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