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  • D Offline
    djh
    last edited by 22 Jul 2014, 13:15

    Sketch Up crashes every time I use a new material (*.skm) that I just downloaded and added to C:\Program Files\Google\Google SketchUp 8\Materials\Wood. Perhaps these new materials are not compatible with Sketch Up 8?

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    • D Offline
      Dave R
      last edited by 22 Jul 2014, 13:57

      That's unlikely although the files could be corrupt. Where are you getting these .skm files?

      Etaoin Shrdlu

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      • D Offline
        djh
        last edited by 22 Jul 2014, 14:14

        Link Preview Image
        Normal | SketchUcation

        3D SketchUp Community for Design and Engineering Professionals.

        favicon

        (sketchucation.com)

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        • D Offline
          Dave R
          last edited by 22 Jul 2014, 14:45

          Those materials are fine. How did you install them? Where did you install them? Are there sufficient permissions set for the folder you installed them in?

          Etaoin Shrdlu

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          • D Offline
            djh
            last edited by 22 Jul 2014, 15:05

            Downloaded zip file and extracted to C:\Program Files\Google\Google SketchUp 8\Materials\Wood.

            "Are there sufficient permissions set for the folder you installed them in?" I am not sure.

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            • D Offline
              Dave R
              last edited by 22 Jul 2014, 15:18

              You should check the permissions and set them to full for your log in. Then try extracting the contents of the ZIP file to the Materials folder again.

              Etaoin Shrdlu

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              • R Offline
                Rich O Brien Moderator
                last edited by 22 Jul 2014, 15:22

                What render app u using?

                Download the free D'oh Book for SketchUp πŸ“–

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                • D Offline
                  djh
                  last edited by 22 Jul 2014, 15:35

                  @rich o brien said:

                  What render app u using?

                  I'm not rendering it at all. It crashes before the material appears on the geometry.

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                  • R Offline
                    Rich O Brien Moderator
                    last edited by 22 Jul 2014, 15:38

                    I didn't ask about rendering.

                    I was wondering what app you have installed?

                    I think I've seen this happen before.

                    Download the free D'oh Book for SketchUp πŸ“–

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                    • D Offline
                      djh
                      last edited by 23 Jul 2014, 06:26

                      Google SketchUp Pro 8.0.4811 (Free Edition)

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                      • D Offline
                        djh
                        last edited by 23 Jul 2014, 06:38

                        @dave r said:

                        You should check the permissions and set them to full for your log in. Then try extracting the contents of the ZIP file to the Materials folder again.

                        I'm sorry, Dave R, but I read your article on "permissions" and I still don't know where to start.

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                        • D Offline
                          Dave R
                          last edited by 23 Jul 2014, 09:42

                          @djh said:

                          Google SketchUp Pro 8.0.4811 (Free Edition)

                          That's contradictory. Either you have the pro version or the free version. It can't be both at the same time. Rich wasn't asking you which version of SketchUp you have. (Although you ought to complete your profile to include it and your OS since it is likely to come up again) He was asking if you have a program for rendering installed.

                          @djh said:

                          @dave r said:

                          You should check the permissions and set them to full for your log in. Then try extracting the contents of the ZIP file to the Materials folder again.

                          I'm sorry, Dave R, but I read your article on "permissions" and I still don't know where to start.

                          I'm not sure what article you are referring to. Perhaps you need to find someone knowledgeable about computers to help you with this.

                          Can you find the Materials folder in the path you listed in your first post? If so, right click on it, choose Properties and click on the Security tab. Select your user name and look at the check marks. There needs to be one for each line. If not, click on the Edit button and click on Full. Save the changes. Then try installing the contents of the ZIP file again to the Materials folder.

                          Etaoin Shrdlu

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                          • D Offline
                            djh
                            last edited by 23 Jul 2014, 14:07

                            Thanks, Dave and Rich, for your help.
                            "That's contradictory. Either you have the pro version or the free version. It can't be both at the same time. Rich wasn't asking you which version of SketchUp you have. (Although you ought to complete your profile to include it and your OS since it is likely to come up again) He was asking if you have a program for rendering installed.
                            See attached. I've installed Thea, Twilight, Maxwell, and Podium, but it crashes before rendering.
                            "I'm not sure what article you are referring to." http://sketchucation.com/resources/tutorials/811-setting-security-permissions-in-sketchup
                            Perhaps you need to find someone knowledgeable about computers to help you with this."
                            See attached.

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                            • D Offline
                              djh
                              last edited by 23 Jul 2014, 14:15

                              SKM.jpg

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                              • TIGT Offline
                                TIG Moderator
                                last edited by 23 Jul 2014, 14:20

                                You're on XP ?
                                That has different security features compared to even the oldest newer Windows installations [Vista/7/8] !

                                TIG

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                                • D Offline
                                  djh
                                  last edited by 23 Jul 2014, 14:27

                                  Yes, I'm still using XP.

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                                  • D Offline
                                    Dave R
                                    last edited by 23 Jul 2014, 15:04

                                    @djh said:

                                    Yes, I'm still using XP.

                                    It would have been nice to know that.

                                    Etaoin Shrdlu

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                                    • R Offline
                                      Rich O Brien Moderator
                                      last edited by 23 Jul 2014, 18:52

                                      If you disable the render apps does it splat?

                                      Download the free D'oh Book for SketchUp πŸ“–

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                                      • D Offline
                                        djh
                                        last edited by 24 Jul 2014, 07:52

                                        Window/Preferences/System Preferences/Extensions

                                        I disabled all of the extensions except Utilities Tools and it still "splats".


                                        SKM 002.jpg

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