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Leopard hang fix

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • E Offline
    Edson
    last edited by 7 Apr 2009, 17:00

    thanks. for what it is worth, i own an intel macbook pro 2.4ghz and its graphic card is the geforce 8600M GT.

    edson mahfuz, architect| porto alegre • brasil
    http://www.mahfuz.arq.br

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    • B Offline
      bjanzen
      last edited by 7 Apr 2009, 19:09

      1. Make sure you're not affected by http://support.apple.com/kb/TS2377.

      2. We also look at http://developer.apple.com/graphicsimaging/opengl/capabilities/ but you should be OK with that list.

      3. Send me the model, steps to test, and time, and I'll write an automation script to repeat it and time it with multiple tries.

      4. Look at Mitchel's 3D Basecamp presentation on working with large models: http://www.youtube.com/watch?v=hnhkei2dSrY if it's not hardware related.

      Hope that helps.

      b

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      • L Offline
        lehieu1810
        last edited by 23 May 2009, 14:23

        My Macbook Pro T9300 2.5Ghz,4GB RAM, VGA 8600M GT,Leopard 10.5.7 run SU 6 & 7 very slow,in rotate,move,....(working on a large model).I try Thawup,maybe it not work, I don't see different.
        In Window,SU run smooth!! Maybe VGA driver support for MAC not good!
        Any ideas ???

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        • C Offline
          Chris Fullmer
          last edited by 23 May 2009, 14:27

          Hi Lehieu, you can try updating your Mac video card drivers directly from the video card makers website. Also, there's no need to write in bold like that. We can all read it even easier if its plain type. Thanks

          Chris

          Lately you've been tan, suspicious for the winter.
          All my Plugins I've written

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          • E Offline
            Edson
            last edited by 23 May 2009, 19:00

            chris,

            there is no update for mac drivers at the makers' site. it seems that only PC drivers can be updated.

            edson mahfuz, architect| porto alegre • brasil
            http://www.mahfuz.arq.br

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            • J Offline
              jeff hammond
              last edited by 23 May 2009, 20:00

              right. nvidia, for instance, doesn't develop OS X drivers and they are provided by apple. The driver updates are included with the normal software updates.

              It's probably just a case of a big SU model acting sluggish and lehieu didn't actually say the same exact model is smooth with windows but not on his mac..
              i'd be interested in knowing how large the model is (model info->stats)

              dotdotdot

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              • E Offline
                Edson
                last edited by 24 May 2009, 10:49

                @unknownuser said:

                It's probably just a case of a big SU model acting sluggish and lehieu didn't actually say the same exact model is smooth with windows but not on his mac..
                i'd be interested in knowing how large the model is (model info->stats)

                there is also the issue of model organisation. if he does not use layers and scenes to organise the model and its visualisation no graphics card will be able to handle it.

                edson mahfuz, architect| porto alegre • brasil
                http://www.mahfuz.arq.br

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                • A Offline
                  anugill333
                  last edited by 28 May 2009, 12:46

                  thank you....worked like a charm

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                  • L Offline
                    lehieu1810
                    last edited by 5 Jun 2009, 17:35

                    I was reinstall MAC OS 10.5.6 (come back from 10.5.7) and install SU7,SU6,ThawUp (Thawup is only install in SU6 folder).Sketchup on MAC OSX still working slow (in rotate,view...action,fps is down). In Win,it's faster,smooth (on large model). I don't know the problem ?? Who can help me??
                    Macbook Pro 2.5ghz, VGA 8600M GT

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                    • L Offline
                      lehieu1810
                      last edited by 7 Jun 2009, 16:44

                      Who can help me ??

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                      • R Offline
                        RHD
                        last edited by 12 Jun 2009, 17:20

                        Just installed it. You total star! I've lived with is bug so long I've got used to it.

                        I'm usually just grateful if SketchUp doesn't crash. It's a great program but massively unstable on Mac OS which is a huge shame.

                        Your patch has speeded up performance on big files amazingly too.

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                        • M Offline
                          minicrazy592
                          last edited by 13 Jun 2009, 19:30

                          Sketch Up still hanging after install on OSX 10.5.7. Thaw Up seems to work for me and sometimes not. It's extremely frustrating when I am trying to do a project. I've done the Leopard graphics update at 10.5.2 and installed Thaw Up shortly after. The problem really hasn't seemed to go away all up to now. Any ideas?
                          Specs:
                          Model Name: Mac mini
                          Model Identifier: Macmini2,1 (Late 2007)
                          Processor Name: Intel Core 2 Duo
                          Processor Speed: 1.83 GHz
                          Number Of Processors: 1
                          Total Number Of Cores: 2
                          L2 Cache: 2 MB
                          Memory: 4 GB-hangs and crashes don't last nearly as long as when I had 1GB lol
                          Bus Speed: 667 MHz
                          Boot ROM Version: MM21.009A.B00
                          SMC Version (system): 1.19f2

                          Also I have a partition of an early Snow Leopard developer edition (Build 10a222). It still seems persistent in there as well.

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                          • G Offline
                            gvelis28
                            last edited by 12 Aug 2009, 02:48

                            I have this same issue on my Macbook. My setup is: GMA x3100 video card v10.5.7

                            Hardware Overview:

                            Model Name: MacBook
                            Model Identifier: MacBook4,1
                            Processor Name: Intel Core 2 Duo
                            Processor Speed: 2.4 GHz
                            Number Of Processors: 1
                            Total Number Of Cores: 2
                            L2 Cache: 3 MB
                            Memory: 4 GB
                            Bus Speed: 800 MHz
                            Boot ROM Version: MB41.00C1.B00
                            SMC Version (system): 1.31f0

                            I am working on a very basic sketchup model, I get a long lag time when I selected an area with the rectangle tool. I tried the Thawupinstallerbut it did not seem to help. Anyone know anything else that could be the root of this problem? Since I'm using SU7 will this not work for it? Thanks.

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                            • A Offline
                              anttisykari
                              last edited by 4 Sept 2009, 12:30

                              I'm experiencing hangs as well; the usually occur when trying to select a line. The hangs take about 10 seconds. They occur only when "Hardware acceleration" is ticked in Preferences. Installing the ThawUp patch did not help.

                              Sketchup version: 7.0.10248

                              Video chipset: GMA X3100

                              Model Name: MacBook
                              Model Identifier: MacBook4,1
                              Processor Name: Intel Core 2 Duo
                              Processor Speed: 2.1 GHz
                              Number Of Processors: 1
                              Total Number Of Cores: 2
                              L2 Cache: 3 MB
                              Memory: 4 GB
                              Bus Speed: 800 MHz
                              Boot ROM Version: MB41.00C1.B00
                              SMC Version (system): 1.31f0

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                              • P Offline
                                peter s
                                last edited by 5 Oct 2009, 20:06

                                hi&thanks for this great patch!

                                i got pretty frustrated to see that my old p4 pc running sketchup on winxp easily outperforms my macbook due to the mentioned freezes...
                                disabling fast feedback only did not help. if i disable hw acceleration, the freezes vanish. but of course you get visibly better performance using the patch. (btw, rotating large structures without hw accel on the mac looks about as "smooth" as with hw accel on the mentioned pc with geforce fx 5200 go)

                                details:
                                Video chipset: GMA X3100
                                Model Name: MacBook
                                Model Identifier: MacBook4,1
                                Processor Name: Intel Core 2 Duo
                                Processor Speed: 2.4 GHz
                                Number Of Processors: 1
                                Total Number Of Cores: 2
                                L2 Cache: 3 MB
                                Memory: 2 GB
                                Bus Speed: 800 MHz
                                Boot ROM Version: MB41.00C1.B00
                                SMC Version (system): 1.31f0
                                running SketchUp 7 (7.0.10938) on Mac OS X 10.5.8

                                i wonder if 10.6 works any better - according to http://developer.apple.com/graphicsimaging/opengl/capabilities/ opengl implementetion has been worked on since 10.5.8 (version 2.0 for gma x3100 and 1.4 for gma 950 instead of 1.2 for both in leopard).

                                regards
                                peter

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