Dear Sir/Madam,

First of all, thank you for creating the amazing Fredo6 tools! Personally, I consider these tools indispensable in SketchUp.

I am writing this message from my personal SketchUcation account. I have been working with your plug-ins for many years and I teach at Cibap vocational school for design in the Netherlands. I also regularly recommend your plug-ins to my students.

Recently, our school purchased the plug-ins for the computer lab where I teach (8 plug-ins for activation on 30 devices). However, we are currently encountering an issue that our ICT department has not been able to resolve.

When we activate the plug-ins under the admin account, they work correctly and appear to be activated. However, when students log in to the school computer using their own user accounts, the plug-ins are not activated for them.

How can we solve this issue? The plug-ins are intended for 30 devices, not for 30 users.

I hope you might be able to help us find a solution. I have prepared a great SketchUp lesson for our students that makes use of your plug-ins, so we would love to get this working.

I look forward to hearing from you. If it is necessary to get in touch personally, I would be happy to provide my contact details.

Kind regards,
Ramon

Dear Sir/Madam,

First of all, thank you for creating the amazing Fredo6 tools! Personally, I consider these tools indispensable in SketchUp.

I am writing this message from my personal SketchUcation account. I have been working with your plug-ins for many years and I teach at Cibap vocational school for design in the Netherlands. I also regularly recommend your plug-ins to my students.

Recently, our school purchased the plug-ins for the computer lab where I teach (8 plug-ins for activation on 30 devices). However, we are currently encountering an issue that our ICT department has not been able to resolve.

When we activate the plug-ins under the admin account, they work correctly and appear to be activated. However, when students log in to the school computer using their own user accounts, the plug-ins are not activated for them.

How can we solve this issue? The plug-ins are intended for 30 devices, not for 30 users.

I hope you might be able to help us find a solution. I have prepared a great SketchUp lesson for our students that makes use of your plug-ins, so we would love to get this working.

I look forward to hearing from you. If it is necessary to get in touch personally, I would be happy to provide my contact details.

Kind regards,
Ramon