Posts made by ken

Well that though occurred to me. However, after 5 installations, and the program always indicating it was Sketchup Pro in the license, I just feel that I had the right version. No offense taken, I checked and rechecked after it still appeared after the 2nd installation.

The last time I used 3d export was more than 2 month ago. I do a lot of 2d ACAD export and everything seemed OK. On the weekend before I found the problem I had installed TubroSketch Studio, the rendering program. I don't have time right now to re-install that program to see if TubroSketch's scripts and dll were the problem. I removed TubroSketch and all the scripts and dll before the re-installs.

Thanks for the input, now the dwarfs are singing, “Hi Ho, it’s off to work we go”

Ken

Good morning. Well last night I re-installed SketchUp Ver 6.0.1099 as per Google's request and had the same problems as before, no 3d export. This morning I re-installed SketchUp Ver 6.0.515 and the problem has gone away. After seeing that I did not have the problem with the install scripts, I re-installed all my scripts. Still no problem.

So for me, the problem seems to be SketchUp Ver 6.0.1099. Going to stick with this ver right now, got work I need to get done.

Again thanks everyone for the help. Back to work now.

Ken

@tricias said:

Hi Ken,

Can you do us a favor? When you get the BugSplat screen, submit the crash with your name/e-mail address and let us know when you have done that. We'll check out the crash report and see if it gives us any clues.

Thanks in advance,

Tricia (Google)

Darn Tricia

Talk about feeling dumb. Of all the times I sent the bug splat, I never noticed the place for comments and my name and email. Talk about not seeing the barn.

I have sent you a bug splat. Hope that helps.

Thanks in advance

Ken

@krisidious said:

yes what system are you on?

did you ever have 3D export?

are you sure that you're software finished authorizing?

did you change the file structure when you installed?

Kris

Window XP professional, Version 2002, Service Pack 2

Yes I did have 3d export, did some couple of weeks ago. However, I mostly do 2d graphics

Had the software since ver 4, kept upgrading along. Last upgrade was Ver 6.0.1099. I don't remember is the 3d worked after that upgrade.

Not sure what you mean about changing the file structure.

Darn, I am at lost.

Thanks for your help

Ken

HELP

Well I am going from bad to dam bad. I tried to re-install. Still don't have any 3d export. Grey out. When I hit the 3d option button, I have a bug slpat.

Well, this is going to slow me down today.

And does anyone know how to contact google. I have looked all over their web site, and I can't find any support email location asking for help.

Thanks in advance.

Ken

Hello

Well I have Ver 6.0.1099 Pro. This morning I just learned that I do not have any 3d export. When I try to export 3d, the Export type: is empty, and when I click on the Option: I go to a bug splat.

All this weekend, I was exporting 2d, jpg, png had no problems.

Thanks in advance for any help.

Ken