sketchucation logo sketchucation
    • Login
    ⌛ Sale Ending | 30% Off Profile Builder 4 ends 30th September

    Sketchucation login issues

    Scheduled Pinned Locked Moved SketchUcation Community Forums
    9 Posts 3 Posters 239 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J Offline
      Jspro
      last edited by

      Apologize in advance for the long-winded explanation. I recently was having issues with my 2017 sketchup issues where when I would use a command any command such as move, rotate and so forth in the middle of the operation it would lose its command, and stop, I would have to go back hit the move button again to move the object sometimes it works most the time it stops I didn’t know if that was memory, having said that I wanted to start a new account on my computer and see if I was having the same issues also wanted to load all my plugins that would also determine if I’m having issues with a memory. So that’s why trying to log on to SketchUcation in sketchup it would just show a spinning (not connecting) and as I was trying to say earlier I was logged on on my other account didn’t know if you can only be logged on as one user ID.

      1 Reply Last reply Reply Quote 0
      • G Offline
        Gábor
        last edited by

        Exactly where do you want to log in to? Could you send a screenshot of the login screen you want to log in? And also the spinner screen?

        J 1 Reply Last reply Reply Quote 0
        • J Offline
          Jspro @Gábor
          last edited by

          @Gábor 600.jpg
          So this is as far as I get. Trying to get my plugins mainly Fredo the few others loaded, Helix along curve, true bend, loaded. Curvaloft is what I was going for I've already paid for it a while back and it works on my other account on the same computer. My original account that I had mentioned they all work I considered signing out but it would not let me so I gave that idea up worried I couldn't get back in. Thanks for reaching out and trying to help me John

          1 Reply Last reply Reply Quote 0
          • TIGT Offline
            TIG Moderator
            last edited by

            I'll defer to Gábor... but it looks like you are trying to login to the SketchUp/Trimble Extension Warehouse, which isn't supported in v2017 ?
            What did you click on immediately before the error dialog ?
            Are you actually logged into SketchUp [using the connected email address] ?
            If you want to open the SketchUcation ExtensionStore to download extensions, you do that either through the red-toolbar button or Extensions > SketchUcation submenu item, logging in using yur SCF member-name and password.
            If you don't have that SketchUcation Toolset installed for that user-account [it's not clear from your picture] download its RBZ [at the moment that's version 5.0.1] from the SketchUcation PluginStore web page and install that using the Extension Manager dialog red-button [shown in your picture]; restart SketchUp and the SketchUcation ExtensionStore should be available to you thereafter...

            TIG

            J 1 Reply Last reply Reply Quote 0
            • G Offline
              Gábor
              last edited by

              @Jspro
              Thank you for the screenshot.
              As TIG pointed out in the previous post, it looks like, you are not logging in to SketchUcation Tools. You can download and install SketchUcation Tools from here: https://sketchucation.com/resources/plugin-store-download

              I hope we helped with your issue.

              1 Reply Last reply Reply Quote 0
              • J Offline
                Jspro @TIG
                last edited by

                @TIG appreciate your help and guiding me. So I did download and update the extension store successfully I hope, because it showed up on my desktop on SketchUp but when I go to click the store it just says click continue if page does not refresh but it does not get me to the store. Also I would like to note that once I did that I was able to get curvaloft from Fredo to work but without the store I cannot download future plugins I will send you a screenshot of the extension store V5.0.1 if you could help me through that. Thanks John2247.jpg

                1 Reply Last reply Reply Quote 0
                • J Offline
                  Jspro
                  last edited by Rich O Brien

                  So now I'm really in trouble I believe now I went to my original account to try to update the sketchucation store and now I'm having issues with the store The icons that appeared as red squares have turned into round excess showing me that it's not working I tried to get rid of them and now this air appears which is in the screenshot looking for help.
                  2251.jpg
                  2249.jpg
                  2248.jpg
                  John

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    Gábor
                    last edited by

                    @Jspro
                    Thank you for the screenshots. It looks like you have permission issues, SUCTools can not read one of your files in the plugins folder. We need @TIG to look into this.

                    1 Reply Last reply Reply Quote 0
                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      @Jspro
                      All or the files and subfolders in your plugins folder [path in the error messages] should have appropriate FULL permissions.
                      Try the following:
                      Select the 'plugins' folder's icon, right-click > 'properties', then 'security' tab, your user-name should be listed, choose the 'edit' button and ensure that you have 'full control' set up. Choose 'apply', then OK.

                      TIG

                      1 Reply Last reply Reply Quote 0
                      • 1 / 1
                      • First post
                        Last post
                      Buy SketchPlus
                      Buy SUbD
                      Buy WrapR
                      Buy eBook
                      Buy Modelur
                      Buy Vertex Tools
                      Buy SketchCuisine
                      Buy FormFonts

                      Advertisement