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    ⚠️ Attention | Having issues with Sketchucation Tools 5? Report Here

    Sketchucation Tools 5.0.1

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    • TIGT Offline
      TIG Moderator
      last edited by

      Thank you for the error message. This is a known problem.
      The UTF-8 text encoding error was reported recently - but only by two people.
      I have now prepared alternative coding to trap for this unexpected issue.
      We still don't know exactly what's causing this UTF-8 encoding error, but it's now sidestepped to avoid these issues.
      Also some very rare internet connectivity issues, which threw up unexplained errors, are now trapped with error messages if there is a download/unzip failure.
      Version 5.0.2 is now ready and being tested in house, it should be published in a few days - watch for announcements.

      TIG

      alexpacio2013A 1 Reply Last reply Reply Quote 0
      • alexpacio2013A Offline
        alexpacio2013 @TIG
        last edited by

        @TIG If it can be useful to you, I use SketchUp in the Italian version because the UTF error seems to be a character issue.

        1 Reply Last reply Reply Quote 0
        • TIGT Offline
          TIG Moderator
          last edited by TIG

          The other report was from a French member, however, worries about oddly encoded Windows user-names in file paths have been without foundation, and we force_encode them to UTF-8 text just in case. User-names that do not follow the Windows recommendations - e.g. with accented characters - might occasionally cause issues, but they are very rare.
          The various extensions' RB files themselves are also get their lines of text force_encoded as UTF-8 text in case they are improperly encoded too [but again that's rare].
          However, in the cases of these rare reported error messages, a line from the RB file that's being read in fails to force_encode because it's not encoded at all in any known format ! This is very weird. To avoid the error our code now uses a line.encoding_valid? test, and if that is false it skips it rather than trying to encode it - because force_encoding only works if the text is already encoded in some other format - so there was an error.

          TIG

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          • gullfoG Offline
            gullfo
            last edited by

            maybe a quick script to scan the files and log them as it attempts to force the UTF-8 and see which plugins are causing it...

            Glenn

            http://www.runnel.com

            TIGT 1 Reply Last reply Reply Quote 0
            • TIGT Offline
              TIG Moderator @gullfo
              last edited by

              @gullfo

              I was think of that...
              Since very few have reported an issue it must be a rare RB file you have that's causing this issue.
              BUT can we get v5.0.2 out first.
              Then I'll PM you something later this week.
              Thanks for your help.

              TIG

              1 Reply Last reply Reply Quote 1
              • TutorialsUpT Offline
                TutorialsUp
                last edited by

                Encountering the same UTF-8 encoding error. While waiting for v5.0.2, is there any way to download older versions of the plugin so I can continue using?
                Thanks

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  v5.0.2 should be out very soon...

                  TIG

                  1 Reply Last reply Reply Quote 1
                  • I Offline
                    i5963c
                    last edited by

                    Something that I noted after installing version 5.0.1: everytime I launch Sketchup, the toolbar with the 3 icons reappears in the viewport. I don't want this behaviour, when I need the Sketchucation plugin, I will use the menu entries. I never saw this behaviour with earlier versions. I have already switched OFF the selection box for the toolbar settings in the View menu (many times) but at every relaunch / start of the application, the toolbar is shown again (and the selection box in the settings is switched ON again...)

                    I 1 Reply Last reply Reply Quote 0
                    • I Offline
                      i5963c @i5963c
                      last edited by

                      One more finding: The 'Shortcutter' is also empty (see screenshot of the dialog). Wasn't the case in earlier versions.
                      Screenshot 2025-10-07 231410.png

                      Dave RD 1 Reply Last reply Reply Quote 0
                      • Dave RD Offline
                        Dave R @i5963c
                        last edited by

                        @i5963c what operating system? What version of SketchUp?

                        This is what I see in the Shortcutter with the current version of Sketchucation Tools.
                        Screenshot - 10_7_2025 , 4_42_02 PM.png

                        Etaoin Shrdlu

                        %

                        (THERE'S NO PLACE LIKE)

                        G28 X0.0 Y0.0 Z0.0

                        M30

                        %

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                        • I Offline
                          i5963c
                          last edited by

                          OS = Windows 11, SU = Make 2017

                          1 Reply Last reply Reply Quote 0
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