Spacemouse plugin problem. Ruby Guru needed!

baz

I cannot get my new spacemouse to work in Su. (Works fine in Autodesk Fusion, but zoom in/out only in SU)
I have been going back and forth with 3DConnection support for days now and we cant find the problem. (Numerous configs, uninstalls, re-installs, driver roll-backs etc etc).
The 3Dx plugin does appear in the Extension Manager but only after this load error appears on startup, Be much appreciated if anybody could explain it?
Cheers Baz.

Error: #<NoMethodError: undefined method `AttachSkpExtension' for TDx:Module>
c:/users/xxxx/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/3dxsketchup/3dxsketchupext.rbe:24:in `<module:TDx>'
c:/users/xxxx/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/3dxsketchup/3dxsketchupext.rbe:10:in `<main>'
C:/Program Files/SketchUp/SketchUp 2019/Tools/extensions.rb:197:in `eval'
C:/Program Files/SketchUp/SketchUp 2019/Tools/extensions.rb:197:in `require'
C:/Program Files/SketchUp/SketchUp 2019/Tools/extensions.rb:197:in `load'
C:/Users/xxxx/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/3DxSketchUp.rb:28:in `register_extension'
C:/Users/xxxx/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/3DxSketchUp.rb:28:in `<module:TDx>'
C:/Users/xxxx/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/3DxSketchUp.rb:11:in `<top (required)>'

baz

In my twenty years with this Forum, I don't think I have ever had a post not responded to, even if it's just "RTFM"

Have I posted this in the wrong discussion? Or is it insoluble?

I am still trying to trace the problem with support but nothing works
.
However this appears in the Ruby console window with this query...

load “3dxSketchup.rb”

Error: #<NameError: undefined local variable or method “3dxSketchup' for main:Object> <main>:in <main>'
SketchUp:1:in `eval'

Does anyone know what that means? Anybody?

PS: I have just tried the same install on my W/shop PC, which has very similar specs to the Studio PC. Exactly the same result, which I think rules out user or machine error.

Box

@baz said in Spacemouse plugin problem. Ruby Guru needed!:

In my twenty years with this Forum, I don't think I have ever had a post not responded to

It's partly the time of year, your post has only had 13 views as I write this. Only a few people will decipher ruby errors.

~~Oh and RTFM~~

Rich O Brien

@baz Have you ruled out an extension clash by only loading the 3Dx extension?

Judging the ruby output SketchUp's own extensions.rb is complaining

There is a big difference in how SketchUp handles webdialog stuff between 2019 and more modern editions. Recent changes did break older approaches.

If it was me, I'd rename the Plugins to ###Plugins to prevent it loading so I would have a vanilla SketchUp install.

See if that still throws errors.

baz

@Box LOL. Merry Christmas.

baz

@Rich-O-Brien Thanks Rich. Tried the plugin rename and made a new plugin folder with just the Space mouse stuff. Rebooted and all. No joy.
I estimate I have spent about 15 hours on this now.
3dConnection support have had me doing everything apart from taking the back off the PC!

Just about ready to give up on this
.
I was going to bite the bullet and subscribe to SU23 just to have the S/Mouse working, but I notice a lot of people still having trouble with getting it to work.

Hope you have a good hols.
Cheers

Rich O Brien

@baz I think you might have to bite the bullet and subscribe to the latest version.

Can you trial it and confirm it works? That at least would be a good option

baz

@Rich-O-Brien Yes it works in the SU24 trial. So decision-decision...

Box

@baz You could try installing an older version of the driver.

baz

@Box 3D Connection support had me doing that about 4 times. Still waiting to hear back on the latest round of 'Fixes'. Will be next year I expect. But having fun with SU24.

slbaumgartner

That error looks like a downstream consequence of something failing to load earlier.

baz

I finally solved it!
It was a dodgy plugin/extension. I don't know which one, but luckily it wasn't one of the ones I use constantly. I probly had 50 old plugins from years ago that I've never used.

This only became clear when the Space Mouse in the trial version of SU24 stopped working after I had loaded a few Bundles of Extensions. So I did a clean re-install of SU24 and loaded my necessary plugins one by one. I stopped when I had everything I needed and all was good. Then back to SU19, I used the Extension Manager in SU to uninstall everything except the proven ones in SU24 and bingo, all is as it should be.

Note: Rich's suggestion of a 'Vanilla" install, (see above), did not work in my case, though I don't see why it wouldn't.

Cheers and Happy New Year to you all.