You Have Exceeded Your Allowed ..

[Joe Wood]

OK is this a clue? I have 2021 and 2022 installed, just tried to Remove 2021 and got this message.

---

[Joe Wood]

Hey Gus I can't find that login_session.dat, how do I find that for 2022?

[Rich O Brien]

@joe wood said:

login_session.dat, how do I find that for 2022?

C;\Users\SomeName\AppData\Roaming\SketchUp\SketchUp 2022\SketchUp

Or just open explorer and paste this into address bar and hit enter

%appdata%\SketchUp\SketchUp 2022\SketchUp

You should see the login_session.dat file there

[Joe Wood]

well, under Users I have two entries, and neither has that AppData, and I don't see it when I do a Search for AppData

[Rich O Brien]

@joe wood said:

well, under Users I have two entries, and neither has that AppData, and I don't see it when I do a Search for AppData

Appdata is not visible (it's system hidden) which is why I suggested pasting into address bar.

[Joe Wood]

Pasting that in to my browser address bar?

[TIG]

Windows Explorer address-bar...

[Gus R]

Yeah the "%appdata%" acts like a wild card and explorer should find it. Otherwise you can click through in Explorer under c:\users...

[Joe Wood]

OK did that but all I see are registry backups?

---

[Gus R]

Sometimes in Windows when I'm not able to uninstall a program because something got messed up along the way I just reinstall the program I want to uninstall and then uninstall it with "Add or Remove Programs."

[Joe Wood]

Found and deleted it!

---

[Gus R]

You can ignore those registry backups.

[Joe Wood]

That fixed it, thanks for that Gus! And everyone else, for the hand holding!

[Gus R]

@joe wood said:

That fixed it, thanks for that Gus! And everyone else, for the hand holding!

Happy to help.