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    Licence plugin trouble

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    • C Offline
      cldjr
      last edited by

      3 days ago I bought a licence for RoundCorner plugin. I received the licence as expected, unfortunately I can't activate the licence, it says ERROR_F09. This licence is for an other plugin ! Indeed the invoice for the licence I got is FredoCornerand licence plugin indicate RoundCorner only... Any help would be welcome.


      licence RoundCorner.jpg

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        You are trying to validate RoundCorner using a FredoCorner license file which will not work.

        Install FredoCorner and license it and it will work. As TIG says they are different tools.

        Download the free D'oh Book for SketchUp 📖

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        • TIGT Offline
          TIG Moderator
          last edited by

          You have actually bought a license for FredoCorner [read the error message it tells you that].
          Unfortunately you are trying to use it to license RoundCorner, which is a different extension [although they are both by Fredo they have separate licenses]

          Install FredoCorner and the license should then work OK...

          TIG

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          • A Offline
            Albaran2590
            last edited by

            make a query regarding the same topic, I bought the "fredo bundle 2022" license but I did not receive any email or invoice, and I would like to know what to do in this case, who can I communicate with, thank you very much...

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              @albaran2590 said:

              make a query regarding the same topic, I bought the "fredo bundle 2022" license but I did not receive any email or invoice, and I would like to know what to do in this case, who can I communicate with, thank you very much...

              Check https://sketchucation.com/webshop/my-licences.php you spelt gmail gmial in your purchase form so that's why you have not received them

              Download the free D'oh Book for SketchUp 📖

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              • N Offline
                Nardo Callanta
                last edited by Nardo Callanta

                I purchased Sketchucation Premium Plus Plan for FredoCorner plug in. Can anyone give me a guide to activate my plan. Thanks.

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                • Rich O BrienR Offline
                  Rich O Brien Moderator
                  last edited by

                  Its active.

                  Anything you purchase is discounted automatically.

                  Download the free D'oh Book for SketchUp 📖

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    I removed your uploaded image as it had personal info which is not a good idea to post online.

                    If you any queries send a mail to support@sketchucation.com

                    Download the free D'oh Book for SketchUp 📖

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                    • david_hD Offline
                      david_h
                      last edited by

                      i have had similar issues with my Fredo Bundle license which I purchased at the beginning of this year. I had to transfer to a new computer, and everything else installed fine, but i still get dinged for the Fredo Plugins. I have PMd Fredo but so far no response.

                      Ideas?

                      D

                      If I make it look easy...It is probably easy

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