Licence plugin trouble
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3 days ago I bought a licence for RoundCorner plugin. I received the licence as expected, unfortunately I can't activate the licence, it says ERROR_F09. This licence is for an other plugin ! Indeed the invoice for the licence I got is FredoCornerand licence plugin indicate RoundCorner only... Any help would be welcome.
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You are trying to validate RoundCorner using a FredoCorner license file which will not work.
Install FredoCorner and license it and it will work. As TIG says they are different tools.
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You have actually bought a license for FredoCorner [read the error message it tells you that].
Unfortunately you are trying to use it to license RoundCorner, which is a different extension [although they are both by Fredo they have separate licenses]Install FredoCorner and the license should then work OK...
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make a query regarding the same topic, I bought the "fredo bundle 2022" license but I did not receive any email or invoice, and I would like to know what to do in this case, who can I communicate with, thank you very much...
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@albaran2590 said:
make a query regarding the same topic, I bought the "fredo bundle 2022" license but I did not receive any email or invoice, and I would like to know what to do in this case, who can I communicate with, thank you very much...
Check https://sketchucation.com/webshop/my-licences.php you spelt gmail gmial in your purchase form so that's why you have not received them
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I purchased Sketchucation Premium Plus Plan for FredoCorner plug in. Can anyone give me a guide to activate my plan. Thanks.
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Its active.
Anything you purchase is discounted automatically.
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I removed your uploaded image as it had personal info which is not a good idea to post online.
If you any queries send a mail to support@sketchucation.com
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i have had similar issues with my Fredo Bundle license which I purchased at the beginning of this year. I had to transfer to a new computer, and everything else installed fine, but i still get dinged for the Fredo Plugins. I have PMd Fredo but so far no response.
Ideas?
D
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