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    Licence plugin trouble

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    • C Offline
      cldjr
      last edited by

      3 days ago I bought a licence for RoundCorner plugin. I received the licence as expected, unfortunately I can't activate the licence, it says ERROR_F09. This licence is for an other plugin ! Indeed the invoice for the licence I got is FredoCornerand licence plugin indicate RoundCorner only... Any help would be welcome.


      licence RoundCorner.jpg

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        You are trying to validate RoundCorner using a FredoCorner license file which will not work.

        Install FredoCorner and license it and it will work. As TIG says they are different tools.

        Download the free D'oh Book for SketchUp ๐Ÿ“–

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        • TIGT Offline
          TIG Moderator
          last edited by

          You have actually bought a license for FredoCorner [read the error message it tells you that].
          Unfortunately you are trying to use it to license RoundCorner, which is a different extension [although they are both by Fredo they have separate licenses]

          Install FredoCorner and the license should then work OK...

          TIG

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          • A Offline
            Albaran2590
            last edited by

            make a query regarding the same topic, I bought the "fredo bundle 2022" license but I did not receive any email or invoice, and I would like to know what to do in this case, who can I communicate with, thank you very much...

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              @albaran2590 said:

              make a query regarding the same topic, I bought the "fredo bundle 2022" license but I did not receive any email or invoice, and I would like to know what to do in this case, who can I communicate with, thank you very much...

              Check https://sketchucation.com/webshop/my-licences.php you spelt gmail gmial in your purchase form so that's why you have not received them

              Download the free D'oh Book for SketchUp ๐Ÿ“–

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              • N Offline
                Nardo Callanta
                last edited by Nardo Callanta

                I purchased Sketchucation Premium Plus Plan for FredoCorner plug in. Can anyone give me a guide to activate my plan. Thanks.

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                • Rich O BrienR Offline
                  Rich O Brien Moderator
                  last edited by

                  Its active.

                  Anything you purchase is discounted automatically.

                  Download the free D'oh Book for SketchUp ๐Ÿ“–

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    I removed your uploaded image as it had personal info which is not a good idea to post online.

                    If you any queries send a mail to support@sketchucation.com

                    Download the free D'oh Book for SketchUp ๐Ÿ“–

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                    • david_hD Offline
                      david_h
                      last edited by

                      i have had similar issues with my Fredo Bundle license which I purchased at the beginning of this year. I had to transfer to a new computer, and everything else installed fine, but i still get dinged for the Fredo Plugins. I have PMd Fredo but so far no response.

                      Ideas?

                      D

                      If I make it look easy...It is probably easy

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