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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Windows 7 Support

    Scheduled Pinned Locked Moved Extensions & Applications Discussions
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    • M Offline
      maryfeng
      last edited by

      My PC is running on Windows 7. I installed the latest version of store plugin. But the plugin failed to login as the login form cannot show up. It turns out that the plugin uses IE to load the page. I set the default browser to Chrome. It doesn't work. I then uninstalled IE totally by disabling windows feature. It is not working either.

      Is there a way to resolve this issue?

      Appreciate for any help.

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      • Rich O BrienR Online
        Rich O Brien Moderator
        last edited by

        Does SketchUp Pro 2022 even work on Windows 7?

        Download the free D'oh Book for SketchUp 📖

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        • TIGT Offline
          TIG Moderator
          last edited by

          Any Windows installation must be allowed to run IE.
          Do not disable it.
          Many dialogs still use the WebDialog code which uses IE.
          What your default web-browser is set to is unimportant and IE is always used anyway [unless you have uninstalled it somehow...]

          What SketchUp version are you trying to use ?
          Does it work at all - i.e. without our toolset ?
          If you have the Ruby Console open do you get any error messages when you try to run the SketchUcation tools' dialogs ?

          TIG

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          • M Offline
            maryfeng
            last edited by

            I installed sketchup 2022 pro on my PC which is running Windows 7. All other functions are running pretty well except this sketchudation store plugin. My laptop is running Windows 11 and I can use Fredo corner plugin with purchased license without any problem.

            The Windows 7 PC had an IE8 installed before. I have tried to access the login page copied from the ruby script and the page failed to load due to some script error.

            I'll see if I can get IE back and updated to newer version like IE 11 and see if I can resolve the issue.

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