Fredo 6 Collection License

avvkr

I had recently purchased the Fredo6 bundle and Fredo Round Corner. I had to reimage the hard drive of my laptop as the File Explorer program got corrupted. When I reinstalled the licenses the extensions have been licensed as if new. I did not release the licenses as I was not aware that this problem could arise. How to reset my license count (i.e. balance seats = 2) to my first install of the plugins. My laptop is the same.

Many thanks,

AVVKR

fredo6

@avvkr said:

I had recently purchased the Fredo6 bundle and Fredo Round Corner. I had to reimage the hard drive of my laptop as the File Explorer program got corrupted. When I reinstalled the licenses the extensions have been licensed as if new. I did not release the licenses as I was not aware that this problem could arise. How to reset my license count (i.e. balance seats = 2) to my first install of the plugins. My laptop is the same.

Your licenses are shown on your MyLicenses page at Sketchucation.

Please advise if you see them, and if you can manage your seats from this page.

Make sure your have the latest version of Sketchucation ExtensionStore (v4.2.9) installed.

qoobol

It's the same case as me, but the manageable check box is not displayed.

qoobol

@fredo6 said:

@avvkr said:

I had recently purchased the Fredo6 bundle and Fredo Round Corner. I had to reimage the hard drive of my laptop as the File Explorer program got corrupted. When I reinstalled the licenses the extensions have been licensed as if new. I did not release the licenses as I was not aware that this problem could arise. How to reset my license count (i.e. balance seats = 2) to my first install of the plugins. My laptop is the same.

Your licenses are shown on your MyLicenses page at Sketchucation.

Please advise if you see them, and if you can manage your seats from this page.

Make sure your have the latest version of Sketchucation ExtensionStore (v4.2.9) installed.

It's the same case as me, but the manageable check box is not displayed.

damsant

same for me, I cannot manage my seats, I need to remove licenses from other PCs

TIG

Do you have the latest version of SketchUcation tools installed - it sets up latest the licensing... ?

DenizMtly

Same here, some of the licenses do not have the release check box. I have the latest Sketchucation plugin (v4.2.9) in all three of my systems. Is there a solution yet?

fredo6

@denizmtly said:

Same here, some of the licenses do not have the release check box. I have the latest Sketchucation plugin (v4.2.9) in all three of my systems. Is there a solution yet?

I released all seats. You now need to revalidate.
The seats cannot be released online because they were created by an old version of the ExtensionStore plugin.

DenizMtly

@fredo6 said:

@denizmtly said:

Same here, some of the licenses do not have the release check box. I have the latest Sketchucation plugin (v4.2.9) in all three of my systems. Is there a solution yet?

I released all seats. You now need to revalidate.
The seats cannot be released online because they were created by an old version of the ExtensionStore plugin.

Wow! Thanks a ton!

kjklk1027

@fredo6 said:

@denizmtly said:

Same here, some of the licenses do not have the release check box. I have the latest Sketchucation plugin (v4.2.9) in all three of my systems. Is there a solution yet?

I released all seats. You now need to revalidate.
The seats cannot be released online because they were created by an old version of the ExtensionStore plugin.

Can you release my seats as well?

ThomH

@fredo6 said:

@denizmtly said:

Same here, some of the licenses do not have the release check box. I have the latest Sketchucation plugin (v4.2.9) in all three of my systems. Is there a solution yet?

I released all seats. You now need to revalidate.
The seats cannot be released online because they were created by an old version of the ExtensionStore plugin.

Hi there, could you also release all of mine as well? As you say i can only release later licenses as well but now one seems to be stuck on SKP 2022 version for some reason and i need it for 2023.

Thanks in advance

B2Pi

@fredo6 I'm afraid that I have the same issue. RoundCorner, JointPushPull, VisuHole, and ToolsOnSurface are all licensed on 21/12/2023, and can't be cleared.

Thank you