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    SCFLicense: Extension Licensing on Sketchucation

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    • D Offline
      dahlline08
      last edited by

      HELP! FredoSpline license does not work.

      I have not received any email but apparently, a license is on my computer but when I try to validate it, I receive a message (msg_validation_error Request to Sketchucation = ERROR_FO8 )

      When I follow the PDF, then I'll have to pay again 15 dollars for a license.

      What to do?

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      • fredo6F Offline
        fredo6
        last edited by

        @dahlline08

        @dahlline08 said:

        HELP! FredoSpline license does not work.

        I have not received any email but apparently, a license is on my computer but when I try to validate it, I receive a message (msg_validation_error Request to Sketchucation = ERROR_FO8 )

        I do not have traces that you purchased a license for FredoSpline as dahlline08 (actually of any of my paid plugins). Did you go through the purchase of FredoSpline and if so, when?

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        • D Offline
          dahlline08
          last edited by

          I bought Basic Premium Plan and my user ID: 1277920.

          According to my paypal, I made the purchase at 10.58 today.

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          • fredo6F Offline
            fredo6
            last edited by

            @dahlline08 said:

            I bought Basic Premium Plan and my user ID: 1277920.

            According to my paypal, I made the purchase at 10.58 today.

            There is a confusion.
            You subscribed to the Premium membership of Sketchucation.
            For plugins, mine and from other authors, you have to purchase them individually.

            For mine, go to their menu (say Tool > Fredo6 Collection > FredoSpline > License...) to get the dialog allowing you to go to the purchase page and then to validate the license on your computer.

            Fredo

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            • D Offline
              dahlline08
              last edited by

              Can you see, if I have bought FredoSpline now?

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              • fredo6F Offline
                fredo6
                last edited by

                @dahlline08 said:

                Can you see, if I have bought FredoSpline now?

                Yes. Did you receive the email from Sketchucation with the license file attached?

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                • A Offline
                  adamgmace
                  last edited by

                  Hi, long story short I have exactly the same problem as every other user on this thread (license disappears, msg_validation_error, Request to SketchUcation = ERROR_AOC). I'm running FredoCorner in Sketchup Pro 21.0.338 on Mac OS Catilina 10.15.7. I successfully used the technique of going to license file location, deleting the license signature file, and and re-verifying my same license.

                  My problem now is that FredoCorner forgets my license every couple logins, so now of course I have used up all the "seats" in my license and am locked out of the plugin all together. Any progress squashing this bug? Sorry guys, but I have to say I am kind of feeling like I threw my money away at this point. Any help is much appreciated!!

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                  • fredo6F Offline
                    fredo6
                    last edited by

                    @adamgmace
                    Did you update to Sketchucation ExtensionStore v4.1.0?

                    This upgrade of ExtensionStore is supposed to fix the problem.

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                    • A Offline
                      adamgmace
                      last edited by

                      You know I thought I had but when I rechecked I was still on 4.0. I find the updating process for extensions a little clunky, I must have screwed it up somewhere. Thank you so much!! Im so glad to be back up and running on your products again, they are really great!

                      AGM

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                      • S Offline
                        soopia berry
                        last edited by

                        After purchasing the [ClothWorks] license, the registration fails and an error occurs.

                        It's been 3 days since I bought it, but why isn't the reply email coming?

                        I hope you solve it quickly.

                        License registration not successfully

                        my name: 수피아 베리 soopia berry


                        20210618_224538.png

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                        • A Offline
                          Abhi_1234
                          last edited by

                          not even used 1 min licence expired rubbish

                          1 Reply Last reply Reply Quote 0
                          • Dave RD Offline
                            Dave R
                            last edited by

                            @abhi_1234 said:

                            not even used 1 min licence expired rubbish

                            What version of SketchUp? Your profile says 2020 Free/Make which is impossible.

                            Etaoin Shrdlu

                            %

                            (THERE'S NO PLACE LIKE)

                            G28 X0.0 Y0.0 Z0.0

                            M30

                            %

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                            • G Offline
                              Gábor
                              last edited by

                              @abhi_1234 said:

                              not even used 1 min licence expired

                              Could you tell me the email address you used when you purchased the license? I could not find any license purchased by your user in our database.

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                              • P Offline
                                piazzadesign
                                last edited by

                                Hello,

                                I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                                Please advise, thank you,
                                Colleen

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                                • A Offline
                                  Anne O Grady
                                  last edited by

                                  Hi There...

                                  I can help you.
                                  I have sent you an email from support@sketchucation.com.

                                  Regards
                                  Anne

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                                  • fredo6F Offline
                                    fredo6
                                    last edited by

                                    @piazzadesign said:

                                    Hello,

                                    I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                                    Please advise, thank you,
                                    Colleen

                                    Go to menu Tools > Fredo6 Collection > FredoCorner > License.... This shows the License dialog box, like this

                                    FredoCorner - License before validation.png

                                    In the dialog box, click on button Obtain License... This will link you to the purchase page

                                    FredoCorner - Purchase page.png

                                    Also, the full documentation of the licensing process is in the first post of this thread and in this PDF.

                                    Fredo

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                                    • C Offline
                                      CDRDA
                                      last edited by

                                      Hi There,

                                      I have a quick regarding the VAT added on when I log into Paypal... Is this something you specify, or is it a Sketchucation thing? I am based in the UK and where the VAT rate is 20% and since Brexit, the UK is no longer a part of the EU VAT system. When trying to purchase FredoCorner for $10, I am being charged 23%, a total of $12.30. Technically unless the seller is registered for UK VAT, no VAT should apply.

                                      Just wondering what is going on here...

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                                      • TIGT Offline
                                        TIG Moderator
                                        last edited by

                                        Someone else with probably chip in...
                                        As far as I know SketchUcation is 'incorporated' in Eire, which is part of the EU, and their VAT is 23%.
                                        All such purchases, irrespective of the country of the purchaser, attract this VAT - e.g. when 'sent' to the USA or UK.
                                        Reclaiming VAT/tax on 'foreign' purchases is the same - so you need to resolve it with your own authorities...
                                        So for example, if you buy something from the USA it will probably have US sales tax and state-sales added...

                                        TIG

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                                        • Rich O BrienR Offline
                                          Rich O Brien Moderator
                                          last edited by

                                          @cdrda said:

                                          Just wondering what is going on here...

                                          PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                                          Since July 1st we have removed the VAT to UK.

                                          Link Preview Image
                                          404 - Page not found

                                          Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                                          favicon

                                          (www.revenue.ie)

                                          Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                                          Download the free D'oh Book for SketchUp 📖

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                                          • C Offline
                                            CDRDA
                                            last edited by

                                            @rich o brien said:

                                            @cdrda said:

                                            Just wondering what is going on here...

                                            PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                                            Since July 1st we have removed the VAT to UK.

                                            Link Preview Image
                                            404 - Page not found

                                            Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                                            favicon

                                            (www.revenue.ie)

                                            Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                                            Hi Rich,

                                            Many thanks for that suggestion. As it turns out, I do use a VPN. The first time I tried paying it was set to Sweden, then I realised, but did not clear the browsers cache. Having done that, everything worked fine and I have now made the purchase. Must remember that for the future, cheers!

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