SCFLicense: Extension Licensing on Sketchucation

derei

It would be useful to have the possibility to release a license seat from the website.

I just noticed that one of my license has all 3 seats taken, however I am only using one. So, the other two must be licenses from other versions or machines, that are not in use anymore.

Any thoughts on this one?

sukrawee

I change my computer name and the Licence become Inactivate.
I delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" and uninstall the all plugin and reinstall.
I do not release the previous seats.
I complete reactivate all plugins and it's work.
But the seats taken is two for all plugin

How can I release the previous seats?

fredo6

@sukrawee said:

How can I release the previous seats?

This is done.

antonio.calvo

@tig said:

If the PayPal info is not sufficient, then you can email support and give the details needed, and a separate invoice can be issue to you...

Hi, I have the same issue with getting a proper invoice but can't find support email contact anywhere. Do you mind sending it to me?

Thanks

TIG

Email to support[at]sketchucation.com

so4004

How long does it take to obtain license after purchase?
It has been more than 24 hours and I still have not received any email.
Can you help me with this?

Rich O Brien

It could be in your Spam?

You can also retrieve license files at https://sketchucation.com/webshop/my-licences.php

AzusaGasai

hi fredo

I need a help.
(I am a user in china，My English isn’t very good.)

I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.

I tryed to delete signature file and revalidate,and I'll get error B03.
I opened signature txt,in the txt file, [The count IF exited] is writed.

I'm not change my PC name ,and device name&user name are all in english.

I like your plugin and they are very helpful, but if my license can't use,I may want to payback.

I look forward to hearing from you.

fredo6

@azusagasai said:

I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.

Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

I would suggest you change your computer name, delete the signature file and revalidate

AzusaGasai

@fredo6 said:

@azusagasai said:

I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.

Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

I would suggest you change your computer name, delete the signature file and revalidate

Very thanks for your advise!I succeed.

in my computer name, I changed it and succeed.

gfparadox809

hallo, I have bought JointPushPull license on 5/13
my Transaction ID is 4D544345NC0516934
but I have not received the License letter
how can I solve this problem?

Dave R

@gfparadox809 said:

how can I solve this problem?

See this post:

https://sketchucation.com/forums/viewtopic.php?f=323&t=73325&p=680144#p680080

tomkuc74

Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

fredo6

@tomkuc74 said:

Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

This is done.

jrozansky

Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

msg_validation_error

Request to Sketchucation = ERROR_F09

I really used Roundcorner a lot for work and want to get it working again. Thank you!

fredo6

@jrozansky said:

Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

msg_validation_error

Request to Sketchucation = ERROR_F09

First, can you upgrade to the latest version of Skecthucation ExtensionStore.

Then, I found that you have already validated your RoundCorner license for 1 seat. Are you trying to validate on a second computer?

danygico

@danygico said:

hi

I have
Fredo6 Bundle 2022
SketchUcation v4.2.6
Fredo6 LibFredo6 v12.8a

after released the licenses to install SU2022 (I understood it after that it was not needed) now I find RoundCorner that I have 3 Seats used even if I am only on 2 computers, moreover the other plugins I had installed work even if they do not appear in "Global status of plugins under SCF License " as seen in the image

how can i solve?
thank you

there is no solution for my problem?

fredo6

@danygico said:

there is no solution for my problem?

Do you want to release all seats (and then revalidate)?

danygico

@fredo6 said:

@danygico said:

there is no solution for my problem?

Do you want to release all seats (and then revalidate)?

yes, thank you very much

RubenB

Trying to figure out how to get Curviloft working again. I'm on a temp license till the end of the month or shortly there after, waiting on a new computer. In the interim I'm on my old laptop with a temp license so I can get some work done till my new computer gets here. Curviloft used to work on this machine but it's been a while sense it was last used. I never paid for a license as I didn't think I needed one before. If someone can help, I'll pay for a license just need help with where to buy the license