SCFLicense: Extension Licensing on Sketchucation

[kimbh527]

After switching to a new PC, I'm unable to activate my license. Could you please advise me on how to resolve this issue?

[fredo6]

This is normal since licenses are attached to computers. Did you follow the instructions?

[laiswehner]

Hello,
I’ve been a customer of yours for years and already own several plugin licenses. Recently, however, I’ve been experiencing an issue with the JointPushPull extension. My license seems to have a problem—whenever I try to use or manage it, I receive the following error message:

ERROR_A04
Wrong Signature File – You may have changed the computer name
It is advised to erase the Signature file and revalidate.

I’m not sure how to fix this. Could you please help me resolve it?

[Rich O Brien]

@laiswehner

Click OK in the popup alert. This will open the location of the signature file.

Delete the file named SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

Restart SketchUp

Activate license

[cheolpal]

Recipient: Dear Manager

1. I purchased a license for Round Corner Ruby on 23/04/2024...
   I forgot about the purchase and purchased another license. Please confirm if I can cancel the payment I made today.

[Rich O Brien]

@cheolpal please email support@sketchucation.com with details

[rodrigo18ba]

@fredo6 said in SCFLicense: Extension Licensing on Sketchucation:

plica como licenciar algumas extensões publicadas no Sketc

QUERO TER ACESSO

COMO TENHO ACESSO

I WANT TO HAVE ACCESS
HOW DO I GET ACCESS

[LEADERFIT3D]

Bonjour, j'ai changé d'ordinateur et ceci semble poser probleme. que dois faire ?

Hello, I changed my computer and this seems to be causing problems. What should I do?

[Rich O Brien]

@LEADERFIT3D

Share the problem message.

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

[chirusa]

Hello,
I have a FredoScale license with 3 activations. Currently, only 2 are in use, but I need to release one activation or reset my license. Can you please help me reset or release a license slot? My SketchUcation username is: Igor , and my license code is: [REDACTED].
Thank you!

[chirusa]

Hello,

I have purchased a Perpetual License for FredoScale, but I am now receiving a message that I have reached the activation limit (“number of created reached” or similar) and I can no longer activate the plugin on my computer.

I have used the license on several devices and/or reinstalled my system a few times, which may have caused this issue.

Could you please help me reset or extend the activations for my license?

[chirusa]

[Rich O Brien]

@chirusa Please whiltelist *.sketchucation.com or switch to a less strict network

[dizen]

Hello! I paid for a RoundCorner License in 2022. Now in 2025 when i want to activate the license is not working. In 2022 when i paid i registered another e-mail, what i am not using with SketchUp anymore. anybody has any idea why i cant register Round Corner?

[Rich O Brien]

@dizen said in SCFLicense: Extension Licensing on Sketchucation:

i want to activate the license is not working

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

[birju82]

hello fredo thank you for your great effort to make sketchup beautiful,
im stuck with the seats because it shows my seats are used since i format my laptop, i cant realease the seats cuz there is no check box to apply, can you please reset the seat or help me to do so,,,,
your work admirer

[Rich O Brien]

@birju82 said in SCFLicense: Extension Licensing on Sketchucation:

i cant realease the seats cuz there is no check box to apply, can you please reset the seat or help me to do so

Email us at support@sketchucation.com to help you resolve seats

[laiswehner]

hello, can you help me? I have 4 fredo licenses, but non of with it's working.
After a recent Windows update, I’m getting the ERROR_A04 ("Wrong Signature File") when trying to validate my license. I already deleted the signature files, updated the extensions, and ran SketchUp as administrator, but the issue persists.

[Rich O Brien]

@laiswehner

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

[Dd2024]

hello . I have a license. But I can't activate it. I get this message. What is the reason?