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    SCFLicense: Extension Licensing on Sketchucation

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    • K Offline
      kimbh527
      last edited by

      669a9f69-a059-4982-aefb-1e23f0dec82b-image.png

      After switching to a new PC, I'm unable to activate my license. Could you please advise me on how to resolve this issue?

      1 Reply Last reply Reply Quote 0
      • fredo6F Offline
        fredo6
        last edited by

        This is normal since licenses are attached to computers. Did you follow the instructions?

        1 Reply Last reply Reply Quote 0
        • L Offline
          laiswehner
          last edited by

          Hello,
          I’ve been a customer of yours for years and already own several plugin licenses. Recently, however, I’ve been experiencing an issue with the JointPushPull extension. My license seems to have a problem—whenever I try to use or manage it, I receive the following error message:

          ERROR_A04
          Wrong Signature File – You may have changed the computer name
          It is advised to erase the Signature file and revalidate.

          I’m not sure how to fix this. Could you please help me resolve it?

          1 Reply Last reply Reply Quote 0
          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            @laiswehner

            Click OK in the popup alert. This will open the location of the signature file.

            Delete the file named SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

            Restart SketchUp

            Activate license

            Download the free D'oh Book for SketchUp 📖

            1 Reply Last reply Reply Quote 0
            • C Offline
              cheolpal
              last edited by Rich O Brien

              Recipient: Dear Manager

              1. I purchased a license for Round Corner Ruby on 23/04/2024...
                I forgot about the purchase and purchased another license. Please confirm if I can cancel the payment I made today.
              Rich O BrienR 1 Reply Last reply Reply Quote 0
              • Rich O BrienR Offline
                Rich O Brien Moderator @cheolpal
                last edited by

                @cheolpal please email support@sketchucation.com with details

                Download the free D'oh Book for SketchUp 📖

                1 Reply Last reply Reply Quote 0
                • R Offline
                  rodrigo18ba Newcomers @fredo6
                  last edited by

                  @fredo6 said in SCFLicense: Extension Licensing on Sketchucation:

                  plica como licenciar algumas extensões publicadas no Sketc

                  QUERO TER ACESSO

                  COMO TENHO ACESSO

                  I WANT TO HAVE ACCESS
                  HOW DO I GET ACCESS

                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    LEADERFIT3D Newcomers
                    last edited by

                    Bonjour, j'ai changé d'ordinateur et ceci semble poser probleme. que dois faire ?

                    Hello, I changed my computer and this seems to be causing problems. What should I do?

                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Offline
                      Rich O Brien Moderator @LEADERFIT3D
                      last edited by

                      @LEADERFIT3D

                      Share the problem message.

                      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                      Download the free D'oh Book for SketchUp 📖

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        chirusa
                        last edited by Rich O Brien

                        Hello,
                        I have a FredoScale license with 3 activations. Currently, only 2 are in use, but I need to release one activation or reset my license. Can you please help me reset or release a license slot? My SketchUcation username is: Igor , and my license code is: [REDACTED].
                        Thank you!

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          chirusa
                          last edited by Rich O Brien

                          Hello,

                          I have purchased a Perpetual License for FredoScale, but I am now receiving a message that I have reached the activation limit (“number of created reached” or similar) and I can no longer activate the plugin on my computer.

                          I have used the license on several devices and/or reinstalled my system a few times, which may have caused this issue.

                          Could you please help me reset or extend the activations for my license?

                          1 Reply Last reply Reply Quote 0
                          • C Offline
                            chirusa
                            last edited by

                            Screen Shot 2025-06-16 at 05.00.18.140 PM.png

                            Rich O BrienR 1 Reply Last reply Reply Quote 0
                            • Rich O BrienR Offline
                              Rich O Brien Moderator @chirusa
                              last edited by

                              @chirusa Please whiltelist *.sketchucation.com or switch to a less strict network

                              Download the free D'oh Book for SketchUp 📖

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                dizen
                                last edited by

                                Hello! I paid for a RoundCorner License in 2022. Now in 2025 when i want to activate the license is not working. In 2022 when i paid i registered another e-mail, what i am not using with SketchUp anymore. anybody has any idea why i cant register Round Corner?

                                Rich O BrienR 1 Reply Last reply Reply Quote 1
                                • Rich O BrienR Offline
                                  Rich O Brien Moderator @dizen
                                  last edited by

                                  @dizen said in SCFLicense: Extension Licensing on Sketchucation:

                                  i want to activate the license is not working

                                  Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                  Download the free D'oh Book for SketchUp 📖

                                  1 Reply Last reply Reply Quote 0
                                  • birju82B Offline
                                    birju82
                                    last edited by

                                    hello fredo thank you for your great effort to make sketchup beautiful,
                                    im stuck with the seats because it shows my seats are used since i format my laptop, i cant realease the seats cuz there is no check box to apply, can you please reset the seat or help me to do so,,,,
                                    your work admirer

                                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                                    • Rich O BrienR Offline
                                      Rich O Brien Moderator @birju82
                                      last edited by

                                      @birju82 said in SCFLicense: Extension Licensing on Sketchucation:

                                      i cant realease the seats cuz there is no check box to apply, can you please reset the seat or help me to do so

                                      Email us at support@sketchucation.com to help you resolve seats

                                      Download the free D'oh Book for SketchUp 📖

                                      1 Reply Last reply Reply Quote 0
                                      • L Offline
                                        laiswehner
                                        last edited by

                                        hello, can you help me? I have 4 fredo licenses, but non of with it's working.
                                        After a recent Windows update, I’m getting the ERROR_A04 ("Wrong Signature File") when trying to validate my license. I already deleted the signature files, updated the extensions, and ran SketchUp as administrator, but the issue persists.

                                        Rich O BrienR 1 Reply Last reply Reply Quote 0
                                        • Rich O BrienR Offline
                                          Rich O Brien Moderator @laiswehner
                                          last edited by

                                          @laiswehner

                                          Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                          Download the free D'oh Book for SketchUp 📖

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            Dd2024 Newcomers
                                            last edited by

                                            hello . I have a license. But I can't activate it. I get this message. What is the reason?

                                            Screenshot 2025-07-08 130439.jpg

                                            1 Reply Last reply Reply Quote 0
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