SCFLicense: Extension Licensing on Sketchucation

TIG

A0B error code is:

File time, created time, hardware ID time mismatch in signature...

So something is up...

cygnussphere

@tig said:

A0B error code is:

File time, created time, hardware ID time mismatch in signature...

So something is up...

I had to Uninstall/Reinstall Sketchup to get it to finally work.

Thanks for your help

Dave R

@cygnussphere said:

I had to Uninstall/Reinstall Sketchup to get it to finally work.

When you reinstalled did you do so correctly? That requires right clicking on the downloaded installer and choosing Run as administrator.

TIG

I think self-release of license seats is in the pipe-line...
Perhaps Fredo or Gábor will chip in with some news...

derei

It would be useful to have the possibility to release a license seat from the website.

I just noticed that one of my license has all 3 seats taken, however I am only using one. So, the other two must be licenses from other versions or machines, that are not in use anymore.

Any thoughts on this one?

sukrawee

I change my computer name and the Licence become Inactivate.
I delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" and uninstall the all plugin and reinstall.
I do not release the previous seats.
I complete reactivate all plugins and it's work.
But the seats taken is two for all plugin

How can I release the previous seats?

fredo6

@sukrawee said:

How can I release the previous seats?

This is done.

antonio.calvo

@tig said:

If the PayPal info is not sufficient, then you can email support and give the details needed, and a separate invoice can be issue to you...

Hi, I have the same issue with getting a proper invoice but can't find support email contact anywhere. Do you mind sending it to me?

Thanks

TIG

Email to support[at]sketchucation.com

so4004

How long does it take to obtain license after purchase?
It has been more than 24 hours and I still have not received any email.
Can you help me with this?

Rich O Brien

It could be in your Spam?

You can also retrieve license files at https://sketchucation.com/webshop/my-licences.php

AzusaGasai

hi fredo

I need a help.
(I am a user in china，My English isn’t very good.)

I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.

I tryed to delete signature file and revalidate,and I'll get error B03.
I opened signature txt,in the txt file, [The count IF exited] is writed.

I'm not change my PC name ,and device name&user name are all in english.

I like your plugin and they are very helpful, but if my license can't use,I may want to payback.

I look forward to hearing from you.

fredo6

@azusagasai said:

I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.

Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

I would suggest you change your computer name, delete the signature file and revalidate

AzusaGasai

@fredo6 said:

@azusagasai said:

I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.

Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

I would suggest you change your computer name, delete the signature file and revalidate

Very thanks for your advise!I succeed.

in my computer name, I changed it and succeed.

gfparadox809

hallo, I have bought JointPushPull license on 5/13
my Transaction ID is 4D544345NC0516934
but I have not received the License letter
how can I solve this problem?

Dave R

@gfparadox809 said:

how can I solve this problem?

See this post:

https://sketchucation.com/forums/viewtopic.php?f=323&t=73325&p=680144#p680080

tomkuc74

Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

fredo6

@tomkuc74 said:

Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

This is done.

jrozansky

Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

msg_validation_error

Request to Sketchucation = ERROR_F09

I really used Roundcorner a lot for work and want to get it working again. Thank you!

fredo6

@jrozansky said:

Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

msg_validation_error

Request to Sketchucation = ERROR_F09

First, can you upgrade to the latest version of Skecthucation ExtensionStore.

Then, I found that you have already validated your RoundCorner license for 1 seat. Are you trying to validate on a second computer?