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    SCFLicense: Extension Licensing on Sketchucation

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    • alexpacio2013A Offline
      alexpacio2013
      last edited by

      Since yesterday, the Sketchauction licenses no longer work. What happened? I tried to update both the Sketchauction plugin and it asks me to activate the licenses. I try to activate them but this is the error that comes up. What can I do?
      SketchUp_aGyERfoeZK.png

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      • TIGT Offline
        TIG Moderator
        last edited by TIG

        Their was a glitch in the version of SketchUcation tools that was available briefly a few days ago.
        If you installed that you can get license error messages.
        It was reverted to to previous version v5.0.6 in the PluginStore, and you should try and install that to see if the error is resolved.
        After a restart, if the problem continues let us know.
        A correct and updated version will be published asap...

        TIG

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        • alexpacio2013A Offline
          alexpacio2013
          last edited by

          The same problem also with version 5.06.
          Is there a limit to installing licenses or can I install unlimited licenses?
          With SketchUp 2025 I have the following error attached with the image. While with SketchUp 2026 I have no errors but it doesn't work. The cold plug-ins don't open.

          SketchUp_aGyERfoeZK.png

          Rich O BrienR 1 Reply Last reply Reply Quote 0
          • Rich O BrienR Offline
            Rich O Brien Moderator @alexpacio2013
            last edited by

            @alexpacio2013 said:

            Is there a limit to installing licenses or can I install unlimited licenses?

            You can have 3 seats activated before you see the exceeded message.

            If you visit https://sketchucation.com/webshop/my-licences.php you can release seats or do at the devices.

            Download the free D'oh Book for SketchUp πŸ“–

            alexpacio2013A 1 Reply Last reply Reply Quote 0
            • alexpacio2013A Offline
              alexpacio2013 @Rich O Brien
              last edited by

              @Rich-O-Brien I have 1 computer but on one I installed the SketchUp version 2024 2025 2026 and to do the tests I installed the licenses several times. The 2024 version is clean and has no other plugins specifically for testing. I had the same problems so it is not a conflict with other things.

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              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                That's still a single device.

                What do you see at https://sketchucation.com/webshop/my-licences.php ?

                Can you click the blue chevron and see occupied seats with a checkbox to release seats?

                0b1671db-1126-402c-9dca-38e3fbf042c0-image.jpeg

                Download the free D'oh Book for SketchUp πŸ“–

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                • alexpacio2013A Offline
                  alexpacio2013
                  last edited by

                  Can you remove some activations from me?
                  comet_2FWr2F1TI6.png

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    You can do it. Click checkbox and then release

                    Download the free D'oh Book for SketchUp πŸ“–

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                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      Unless you others frozen you didn't show?

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • alexpacio2013A Offline
                        alexpacio2013
                        last edited by

                        I have to release all the boxes with the square

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          Each is a device you activated on. So yes.

                          I can do it for you. Give me a few mins.

                          Download the free D'oh Book for SketchUp πŸ“–

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                          • alexpacio2013A Offline
                            alexpacio2013
                            last edited by

                            Grazie

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                            • Rich O BrienR Offline
                              Rich O Brien Moderator
                              last edited by

                              https://sketchucation.com/webshop/my-licences.php should be clear now.

                              To activate and release in Sketchucation Tools you can open the Settings > Licenses and activate as needed

                              7a02c236-b6ea-4d99-a84c-37cd22502419-image.jpeg

                              Download the free D'oh Book for SketchUp πŸ“–

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                              • alexpacio2013A Offline
                                alexpacio2013
                                last edited by

                                You're great now everything works Thanks

                                1 Reply Last reply Reply Quote 1
                                • Rich O BrienR Offline
                                  Rich O Brien Moderator
                                  last edited by

                                  Enjoy the weekend Robo πŸ™‚

                                  Download the free D'oh Book for SketchUp πŸ“–

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                                  • alexpacio2013A Offline
                                    alexpacio2013
                                    last edited by

                                    Thank you too

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