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    SCFLicense: Extension Licensing on Sketchucation

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    • G Offline
      Gábor @Eikhine2712
      last edited by Gábor

      @Eikhine2712 Could you please tell us what version of SketchUp you are using?

      The problem is probably caused by some NON-ASCII characters in your computer name. There are 2 possible solutions:

      1. you change your computer name and erase the signature file OR
      2. We are beta testing a new version of the licensing system currently which is addressing this issue. If you are willing to help us with beta testing, I can send you the beta version and give you the instructions on how to install it.
      1 Reply Last reply Reply Quote 0
      • S Offline
        songhwazee
        last edited by

        항상 루비를 개발 해주셔서 감사합니다 잘쓰고 있습니다

        1 Reply Last reply Reply Quote 0
        • alexpacio2013A Offline
          alexpacio2013
          last edited by

          Since yesterday, the Sketchauction licenses no longer work. What happened? I tried to update both the Sketchauction plugin and it asks me to activate the licenses. I try to activate them but this is the error that comes up. What can I do?
          SketchUp_aGyERfoeZK.png

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          • TIGT Offline
            TIG Moderator
            last edited by TIG

            Their was a glitch in the version of SketchUcation tools that was available briefly a few days ago.
            If you installed that you can get license error messages.
            It was reverted to to previous version v5.0.6 in the PluginStore, and you should try and install that to see if the error is resolved.
            After a restart, if the problem continues let us know.
            A correct and updated version will be published asap...

            TIG

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            • alexpacio2013A Offline
              alexpacio2013
              last edited by

              The same problem also with version 5.06.
              Is there a limit to installing licenses or can I install unlimited licenses?
              With SketchUp 2025 I have the following error attached with the image. While with SketchUp 2026 I have no errors but it doesn't work. The cold plug-ins don't open.

              SketchUp_aGyERfoeZK.png

              Rich O BrienR 1 Reply Last reply Reply Quote 0
              • Rich O BrienR Offline
                Rich O Brien Moderator @alexpacio2013
                last edited by

                @alexpacio2013 said:

                Is there a limit to installing licenses or can I install unlimited licenses?

                You can have 3 seats activated before you see the exceeded message.

                If you visit https://sketchucation.com/webshop/my-licences.php you can release seats or do at the devices.

                Download the free D'oh Book for SketchUp 📖

                alexpacio2013A 1 Reply Last reply Reply Quote 0
                • alexpacio2013A Offline
                  alexpacio2013 @Rich O Brien
                  last edited by

                  @Rich-O-Brien I have 1 computer but on one I installed the SketchUp version 2024 2025 2026 and to do the tests I installed the licenses several times. The 2024 version is clean and has no other plugins specifically for testing. I had the same problems so it is not a conflict with other things.

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    That's still a single device.

                    What do you see at https://sketchucation.com/webshop/my-licences.php ?

                    Can you click the blue chevron and see occupied seats with a checkbox to release seats?

                    0b1671db-1126-402c-9dca-38e3fbf042c0-image.jpeg

                    Download the free D'oh Book for SketchUp 📖

                    1 Reply Last reply Reply Quote 0
                    • alexpacio2013A Offline
                      alexpacio2013
                      last edited by

                      Can you remove some activations from me?
                      comet_2FWr2F1TI6.png

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                      • Rich O BrienR Offline
                        Rich O Brien Moderator
                        last edited by

                        You can do it. Click checkbox and then release

                        Download the free D'oh Book for SketchUp 📖

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          Unless you others frozen you didn't show?

                          Download the free D'oh Book for SketchUp 📖

                          1 Reply Last reply Reply Quote 0
                          • alexpacio2013A Offline
                            alexpacio2013
                            last edited by

                            I have to release all the boxes with the square

                            1 Reply Last reply Reply Quote 0
                            • Rich O BrienR Offline
                              Rich O Brien Moderator
                              last edited by

                              Each is a device you activated on. So yes.

                              I can do it for you. Give me a few mins.

                              Download the free D'oh Book for SketchUp 📖

                              1 Reply Last reply Reply Quote 0
                              • alexpacio2013A Offline
                                alexpacio2013
                                last edited by

                                Grazie

                                1 Reply Last reply Reply Quote 0
                                • Rich O BrienR Offline
                                  Rich O Brien Moderator
                                  last edited by

                                  https://sketchucation.com/webshop/my-licences.php should be clear now.

                                  To activate and release in Sketchucation Tools you can open the Settings > Licenses and activate as needed

                                  7a02c236-b6ea-4d99-a84c-37cd22502419-image.jpeg

                                  Download the free D'oh Book for SketchUp 📖

                                  1 Reply Last reply Reply Quote 0
                                  • alexpacio2013A Offline
                                    alexpacio2013
                                    last edited by

                                    You're great now everything works Thanks

                                    1 Reply Last reply Reply Quote 1
                                    • Rich O BrienR Offline
                                      Rich O Brien Moderator
                                      last edited by

                                      Enjoy the weekend Robo 🙂

                                      Download the free D'oh Book for SketchUp 📖

                                      1 Reply Last reply Reply Quote 0
                                      • alexpacio2013A Offline
                                        alexpacio2013
                                        last edited by

                                        Thank you too

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