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    SCFLicense: Extension Licensing on Sketchucation

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    • ntxdaveN Offline
      ntxdave
      last edited by

      I keep getting this message

      image.png

      If I go to the Extension Manager here is what I see:
      12218c73-bb35-4123-aec2-c151acd6c95a-image.png

      If I go to the SketchUcation Tools here is what I see:
      f2b03111-0cf3-4729-bb97-b8f3fa4b16da-image.png
      Notice item 13.

      NOt sure whatr I need to do to get the license updated.

      Press F1...thank me later

      1 Reply Last reply Reply Quote 0
      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Go to https://sketchucation.com/webshop/my-licences.php

        Download your license file

        Open SketchUp

        Go to Tools > Fredo Collection > FredoSketch > License

        Click Activate and pick your downloaded license file

        Download the free D'oh Book for SketchUp πŸ“–

        1 Reply Last reply Reply Quote 0
        • ntxdaveN Offline
          ntxdave
          last edited by

          OK, When I go to the licenses link you provided, I am not seeing the FredoSketch license so I cannot download it.

          Press F1...thank me later

          Dave RD 1 Reply Last reply Reply Quote 0
          • Dave RD Offline
            Dave R @ntxdave
            last edited by

            @ntxdave said in SCFLicense: Extension Licensing on Sketchucation:

            I am not seeing the FredoSketch license

            Did you purchase a license for FredoSketch?

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

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            M30

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            ntxdaveN 1 Reply Last reply Reply Quote 0
            • ntxdaveN Offline
              ntxdave @Dave R
              last edited by

              @Dave-R I thought so and have had it installed for a while. If you look at this screen shot you will see that I had it placed on my toolbar.
              85e407cc-2300-4dc0-8c92-b37a8cefd521-image.png

              Also, If you look at the image from the SketchUp Extension Manager, you will see that I had a license.

              Press F1...thank me later

              1 Reply Last reply Reply Quote 0
              • Dave RD Offline
                Dave R
                last edited by

                The only thing I see in your screenshots is that you have the extension installed and that the trial period has expired. Nothing that shows you have purchased the license, though. The Extension Manager doesn't say anything about whether or not you have a license.

                Etaoin Shrdlu

                %

                (THERE'S NO PLACE LIKE)

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                1 Reply Last reply Reply Quote 0
                • ntxdaveN Offline
                  ntxdave
                  last edited by

                  OK, I thought all of my Fredo6 licenses were perpetual but maybe not. I do not think I have used this one so I might just uninstall it.

                  BTW: When I look at the licenses, I see that they have an old email address that is no longer valid. How do I update the email address associated with my license?

                  Press F1...thank me later

                  Rich O BrienR Dave RD 2 Replies Last reply Reply Quote 0
                  • Rich O BrienR Offline
                    Rich O Brien Moderator @ntxdave
                    last edited by

                    @ntxdave said in SCFLicense: Extension Licensing on Sketchucation:

                    How do I update the email address associated with my license?

                    You can't but it is not affecting you using your licenses.

                    All your licenses are at https://sketchucation.com/webshop/my-licences.php

                    Download the free D'oh Book for SketchUp πŸ“–

                    1 Reply Last reply Reply Quote 0
                    • Dave RD Offline
                      Dave R @ntxdave
                      last edited by

                      @ntxdave said in SCFLicense: Extension Licensing on Sketchucation:

                      OK, I thought all of my Fredo6 licenses were perpetual but maybe not.

                      They are perpetual but if you never purchased a license for FredoSketch then that doesn't come into it. If the license isn't showing up in the list that Rich linked to, it's probably safe to say you didn't buy a license.

                      Etaoin Shrdlu

                      %

                      (THERE'S NO PLACE LIKE)

                      G28 X0.0 Y0.0 Z0.0

                      M30

                      %

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        butteryngregory
                        last edited by

                        Why wont you accept my card payment im so desperate for a license

                        Rich O BrienR 1 Reply Last reply Reply Quote 0
                        • Rich O BrienR Offline
                          Rich O Brien Moderator @butteryngregory
                          last edited by

                          @butteryngregory said in SCFLicense: Extension Licensing on Sketchucation:

                          Why wont you accept my card payment im so desperate for a license

                          We use PayPal and Stripe for payment processing. We have no control over whether cards are accepted or not. That is solely between your bank and the payment processor you are using.

                          Download the free D'oh Book for SketchUp πŸ“–

                          1 Reply Last reply Reply Quote 0
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