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    SCFLicense: Extension Licensing on Sketchucation

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    • F Offline
      fm63110
      last edited by

      I bought unlimited Fredo6 licenses. I received the confirmation emails and saved the attached documents on my hard drive. Then I wanted to validate the licenses in sketchup, but that does not work. By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
      What's going on ?

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      • Dave RD Offline
        Dave R
        last edited by

        @fm63110 said:

        By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
        What's going on ?

        Which extension are you trying to validate the license for?

        The most common reason we are seeing for this message is users trying to apply the license for Round Corner to FredoCorner. They are different tools and require different licenses. The license bundle include a license for RoundCorner. The license for FredoCorner is sold separately.

        Etaoin Shrdlu

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        • ErikoneE Offline
          Erikone
          last edited by

          Hi, today I purchased the license and successfully activated 2 plugins on the first attempt (RoundCorner and JointPushPull) but I had many problems activating Curviloft. Reading the forum posts I followed the instructions asking to try to delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" file from the PC and try again to activate the licenses. After several attempts I succeeded but I realized that all the places were occupied and while releasing on this pc all the licenses in my Sketcheducation profile I still find myself occupied some places for other plugins. From the license management page of my profile I can't do it and so I wanted to ask you: is there a way to "reset" the situation in order to free up places for the use of these plugins on my other PCs? And again: why even though I tried the activation always on the same PC, the HW ID is different? Sorry my english but i had my italian translated to Google. Thank you


          Appunti10.jpg

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          • F Offline
            fm63110
            last edited by

            to the attention of Fredo6

            I sent a message yesterday to tell you that the documents attached to the license purchase confirmation email are not working. In fact, it's RoundCorner's that doesn't work. I have the sketchup 2022 version. Is RoundCorner compatible with this version of sketchup.
            If so, please send me a working license.

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            • TIGT Offline
              TIG Moderator
              last edited by

              I'm sure Fredo will reply.

              But some points that might help in the interim...

              Are you confusing Fredo's RoundCorner and his FredoCorner extensions and licenses - they are separate tools and licensed separately too...

              Everything works fine in v2022...

              Have you installed the latest versions of the SketchUcation Toolset [v4.2.8] which contains the latest SCFlicensing codes ?
              Have you also installed the latest Lib Fredo ?

              TIG

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              • G Offline
                genlin1992
                last edited by

                Downloaded Fredo for jointpushpull 20 minutes for the first time. Initially had a problem loading LibFredo6 extension after getting jointpushpull.
                When LibFredo6 finally loaded, it came up with the expired license message - expired 31 mar 2022. But I only loaded it for the first time!!! It seems harsh to pay for the license when I don't even know whether this thing will work for me (not fredo itself but using joint push pull in my situation...

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  This kind of error suggests that you do not have the latest SCFlicensing system installed.
                  Install the latest SketchUcation toolset from the PluginStore.
                  This will also include the newest SCFlicensing software.
                  Restart SketchUp to ensure everything gets synced...

                  Try again and the error should have been resolved ?

                  TIG

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                  • R Offline
                    risenknight
                    last edited by

                    Hi fredo, great plug in as always!

                    i've got a problem with releasing the licensing, though. i've already released the licensing on one computer, as i'm planning to change my computer to a new one, but the seats' still taken... please see attachment

                    just to note, i was just releasing the license, so maybe it will take time to see the changes. will be updating if the seat number is updated later on, thank you in advance


                    Screenshot 2022-06-02 164332.jpg

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                    • I Offline
                      inji jeong
                      last edited by

                      Hi again.
                      I bought bundle. and I want to activate but It doesn't work.

                      whenever I click ' Validate License', there is an Error like below.

                      Error in the License Validation
                      Request to Sketchucation : ERROR_A04
                      Wrong Signature File - You nay have changed the computer name
                      It is advised to erase the signature file and revalidate
                      Do you want to open the folder containing the signature file?

                      I've tried deleting (SCFLicenseSignature - DO NOT MODIFY OR DELETE) file as I read in some posts, with no results.
                      and It makes 'B03' error......

                      Please help me how to solve it . Thanks.

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        The initial error shows it could not decode the signature file.
                        Did you install the newest version of the SketchUcation Toolset [v4.2.9], which also includes the current licensing code ?
                        Have you installed the latest Lib Fredo ?
                        Have you restarted SketchUp after the installations to sync everything ?

                        It might be having issues with your computer's name ?
                        Does it contain any characters that are not simple ASCII letters and numbers ?
                        This goes against Microsoft's guidance and can cause other apps issues...

                        Have you tried repairing the Windows installation - it will affect nothing you might have customized...
                        Close SketchUp etc.
                        Find the SketchUp installer's exe file - usually in your Downloads folder...
                        Select the installer's exe file's icon, right-click > context-menu > "Run as administrator"
                        When prompted choose "Repair"
                        This should reset all permissions properly...

                        I'm sure Fredo will also have some ideas and reply too...

                        TIG

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                        • fredo6F Offline
                          fredo6
                          last edited by

                          @inji jeong said:

                          I've tried deleting (SCFLicenseSignature - DO NOT MODIFY OR DELETE) file as I read in some posts, with no results.
                          and It makes 'B03' error......

                          Most likely, you have a COMPUTER NAME with some diacritic charcaters (i.e. non-ascii), which creates many problems (and not just to my plugins). Could you change the COMPUTER NAME, erase the signature file and try again.

                          Fredo

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                          • R Offline
                            r4tm
                            last edited by

                            Hey Fredo,

                            I've been having computer issues and had to facotry reset a few times, each time reinstalling fredo corner. Im now up to my seat limit and cant release them because ive reset the computer.
                            Could you clear all the seats so I can reinstall please.
                            Thanks in advance.

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                            • S Offline
                              SakinaBhuriwala
                              last edited by

                              I have just downloaded round corner but its say license is required. What is wrong ?

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                              • Dave RD Offline
                                Dave R
                                last edited by

                                @sakinabhuriwala said:

                                I have just downloaded round corner but its say license is required. What is wrong ?

                                RoundCorner requires a license. See: https://sketchucation.com/forums/viewtopic.php?f=323&t=20485

                                You'll also need the current version of LibFredo6 and the Sketchucation Extension Store.

                                Etaoin Shrdlu

                                %

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                                • C Offline
                                  clausgs
                                  last edited by

                                  HI
                                  After using this plugin for some time, this morning its stopped working.
                                  I tried to delete the signature file, but still the same problem.
                                  And i do not want to change my device name,,, I have other stuff that is depending on this.
                                  So what to do now ?

                                  Screenshot 2022-06-08 091817.jpg

                                  Screenshot 2022-06-08 091751.jpg

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                                  • G Offline
                                    Gábor
                                    last edited by

                                    Hi Clausgs,

                                    Could you please PM me your signature file for further analysis and also your computer's name?

                                    1 Reply Last reply Reply Quote 0
                                    • E Offline
                                      EyeBall
                                      last edited by

                                      The payment system is not working. Trying for 2 days now... 😍

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                                      • Rich O BrienR Online
                                        Rich O Brien Moderator
                                        last edited by

                                        @eyeball said:

                                        The payment system is not working. Trying for 2 days now... 😍

                                        The system is PayPal. Can you give us a bit more info other than 'not working' ?

                                        Download the free D'oh Book for SketchUp 📖

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                                        • E Offline
                                          EyeBall
                                          last edited by

                                          On my end there is an option to pay with Debit Card, and that's what I did. I paid and nothing happened. A friend of mine tried too and didn't work.
                                          Thank you for the reply! I believe it will be fixed soon.

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                                          • M Offline
                                            matt_bln
                                            last edited by

                                            Hi, is-it possible to have a receipt for the purchase of the license or a way to find the receipt for the purchase?

                                            Thank you

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