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    SCFLicense: Extension Licensing on Sketchucation

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    • L Offline
      laiswehner
      last edited by

      Hello,
      I’ve been a customer of yours for years and already own several plugin licenses. Recently, however, I’ve been experiencing an issue with the JointPushPull extension. My license seems to have a problem—whenever I try to use or manage it, I receive the following error message:

      ERROR_A04
      Wrong Signature File – You may have changed the computer name
      It is advised to erase the Signature file and revalidate.

      I’m not sure how to fix this. Could you please help me resolve it?

      1 Reply Last reply Reply Quote 0
      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        @laiswehner

        Click OK in the popup alert. This will open the location of the signature file.

        Delete the file named SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

        Restart SketchUp

        Activate license

        Download the free D'oh Book for SketchUp 📖

        1 Reply Last reply Reply Quote 0
        • C Offline
          cheolpal
          last edited by Rich O Brien

          Recipient: Dear Manager

          1. I purchased a license for Round Corner Ruby on 23/04/2024...
            I forgot about the purchase and purchased another license. Please confirm if I can cancel the payment I made today.
          Rich O BrienR 1 Reply Last reply Reply Quote 0
          • Rich O BrienR Offline
            Rich O Brien Moderator @cheolpal
            last edited by

            @cheolpal please email support@sketchucation.com with details

            Download the free D'oh Book for SketchUp 📖

            1 Reply Last reply Reply Quote 0
            • R Offline
              rodrigo18ba Newcomers @fredo6
              last edited by

              @fredo6 said in SCFLicense: Extension Licensing on Sketchucation:

              plica como licenciar algumas extensões publicadas no Sketc

              QUERO TER ACESSO

              COMO TENHO ACESSO

              I WANT TO HAVE ACCESS
              HOW DO I GET ACCESS

              1 Reply Last reply Reply Quote 0
              • L Offline
                LEADERFIT3D Newcomers
                last edited by

                Bonjour, j'ai changé d'ordinateur et ceci semble poser probleme. que dois faire ?

                Hello, I changed my computer and this seems to be causing problems. What should I do?

                Rich O BrienR 1 Reply Last reply Reply Quote 0
                • Rich O BrienR Offline
                  Rich O Brien Moderator @LEADERFIT3D
                  last edited by

                  @LEADERFIT3D

                  Share the problem message.

                  Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                  Download the free D'oh Book for SketchUp 📖

                  1 Reply Last reply Reply Quote 0
                  • C Offline
                    chirusa
                    last edited by Rich O Brien

                    Hello,
                    I have a FredoScale license with 3 activations. Currently, only 2 are in use, but I need to release one activation or reset my license. Can you please help me reset or release a license slot? My SketchUcation username is: Igor , and my license code is: [REDACTED].
                    Thank you!

                    1 Reply Last reply Reply Quote 0
                    • C Offline
                      chirusa
                      last edited by Rich O Brien

                      Hello,

                      I have purchased a Perpetual License for FredoScale, but I am now receiving a message that I have reached the activation limit (“number of created reached” or similar) and I can no longer activate the plugin on my computer.

                      I have used the license on several devices and/or reinstalled my system a few times, which may have caused this issue.

                      Could you please help me reset or extend the activations for my license?

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        chirusa
                        last edited by

                        Screen Shot 2025-06-16 at 05.00.18.140 PM.png

                        Rich O BrienR 1 Reply Last reply Reply Quote 0
                        • Rich O BrienR Offline
                          Rich O Brien Moderator @chirusa
                          last edited by

                          @chirusa Please whiltelist *.sketchucation.com or switch to a less strict network

                          Download the free D'oh Book for SketchUp 📖

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            dizen
                            last edited by

                            Hello! I paid for a RoundCorner License in 2022. Now in 2025 when i want to activate the license is not working. In 2022 when i paid i registered another e-mail, what i am not using with SketchUp anymore. anybody has any idea why i cant register Round Corner?

                            Rich O BrienR 1 Reply Last reply Reply Quote 1
                            • Rich O BrienR Offline
                              Rich O Brien Moderator @dizen
                              last edited by

                              @dizen said in SCFLicense: Extension Licensing on Sketchucation:

                              i want to activate the license is not working

                              Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                              Download the free D'oh Book for SketchUp 📖

                              1 Reply Last reply Reply Quote 0
                              • birju82B Offline
                                birju82
                                last edited by

                                hello fredo thank you for your great effort to make sketchup beautiful,
                                im stuck with the seats because it shows my seats are used since i format my laptop, i cant realease the seats cuz there is no check box to apply, can you please reset the seat or help me to do so,,,,
                                your work admirer

                                Rich O BrienR 1 Reply Last reply Reply Quote 0
                                • Rich O BrienR Offline
                                  Rich O Brien Moderator @birju82
                                  last edited by

                                  @birju82 said in SCFLicense: Extension Licensing on Sketchucation:

                                  i cant realease the seats cuz there is no check box to apply, can you please reset the seat or help me to do so

                                  Email us at support@sketchucation.com to help you resolve seats

                                  Download the free D'oh Book for SketchUp 📖

                                  1 Reply Last reply Reply Quote 0
                                  • L Offline
                                    laiswehner
                                    last edited by

                                    hello, can you help me? I have 4 fredo licenses, but non of with it's working.
                                    After a recent Windows update, I’m getting the ERROR_A04 ("Wrong Signature File") when trying to validate my license. I already deleted the signature files, updated the extensions, and ran SketchUp as administrator, but the issue persists.

                                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                                    • Rich O BrienR Offline
                                      Rich O Brien Moderator @laiswehner
                                      last edited by

                                      @laiswehner

                                      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                      Download the free D'oh Book for SketchUp 📖

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        Dd2024 Newcomers
                                        last edited by

                                        hello . I have a license. But I can't activate it. I get this message. What is the reason?

                                        Screenshot 2025-07-08 130439.jpg

                                        1 Reply Last reply Reply Quote 0
                                        • fredo6F Offline
                                          fredo6
                                          last edited by

                                          Very likely you are trying to validate the license of FredoCorner with a license of RoundCorner, or the reverse.

                                          1 Reply Last reply Reply Quote 0
                                          • Y Offline
                                            ytsunoda
                                            last edited by

                                            i just purchesed and try to activate but there shows up error code below

                                            ERROR_A0C

                                            2025-07-10_17h20_19.jpg

                                            wanna fix it or if cant please refund...

                                            works on 2021 ver right???

                                            thanks

                                            1 Reply Last reply Reply Quote 0
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