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    SCFLicense: Extension Licensing on Sketchucation

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    • O Offline
      OhhPao
      last edited by

      Hello, I have purchased Curviloft, installed Fredo Lib and Sketchup Extension but I can't activate my license for some reason. Here is the error message when I try to activate it:
      "Sorry - An error has occurred in communication with Sketchudaction"
      (SKP 2021 MAC OS 12.0)


      Capture d’écran 2022-04-01 à 11.04.09.png

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        @ohhpao said:

        "Sorry - An error has occurred in communication with Sketchudaction"
        (SKP 2021 MAC OS 12.0)

        I would guess your Firewall is preventing access. Can you whitelist sketchucation.com so your extension can get validated?

        Download the free D'oh Book for SketchUp 📖

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        • TIGT Offline
          TIG Moderator
          last edited by

          Have you installed the latest versions of Lib Fredo and the SketchUcation toolset ?
          Have you restarted SketchUp afterwards ?
          This is needed to properly sync the set up...

          As Rich says, also check that your firewall set up 'whitelists' SketchUcation.com etc...

          TIG

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          • Dave RD Offline
            Dave R
            last edited by

            @gurler said:

            You are right but I cant use extensions and cant buy right now.

            I'm curious about something. Your profile indicates you have a paid membership to Sketchucation. What method did you use to make that payment? Did the PayPal/Turkey thing only start recently?

            Etaoin Shrdlu

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              @dave r said:

              I'm curious about something. Your profile indicates you have a paid membership to Sketchucation. What method did you use to make that payment? Did the PayPal/Turkey thing only start recently?

              You can subscribe with Stripe and PayPal. But the shop currently only supports PayPal.

              Stripe support is coming once we wrestle the new site into submission...

              https://i.imgur.com/WUxInZ7.png

              https://i.imgur.com/4bD2KRq.png

              https://i.imgur.com/zbZMcx6.png

              So our friends in Turkey will be able to make purchases. We just need some more time to get it ready.

              Download the free D'oh Book for SketchUp 📖

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              • Dave RD Offline
                Dave R
                last edited by

                Thanks for that clarification Rich.

                Etaoin Shrdlu

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                • B Offline
                  Bugi
                  last edited by

                  Hello,

                  Due to the legal issues in Turkey we are not allowed to use paypal anymore. Is there any other option to buy the plugin bundle ?

                  ps. just saw the posts above and got my answer. But we need to use at least joint push pull maybe can you extend our trial untill the issue fixed ? 😄

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    @bugi said:

                    maybe can you extend our trial until the issue fixed ? 😄

                    The issue is your country's financial boffins made some rules that doesn't support global payment providers. PayPal chose to not meet Turkish demands and pulled out.

                    We can't fix it on our side.

                    The bigger problem you face right now is that other payments providers accepted in Turkey have higher fees per transaction so you will end up paying more than the rest of the world.

                    If you have family or friends that reside outside Turkey to make purchases on your behalf then that would be the best and fastest resolution for you.

                    Download the free D'oh Book for SketchUp 📖

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      Try this...
                      https://sketchucation.com/purchase.php?plugin=Fredo6Bundle2022
                      It's $40 but currently there is a discounted price for Premium members of $24...

                      TIG

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                      • HornOxxH Offline
                        HornOxx
                        last edited by

                        Hi All, hello Fredo
                        I want to buy the entire package of the Fredo6´s tools which need to be licensed now.
                        Yes, embarrassing for me 😄 but I can't even find out how the purchase process works or where to do it - could someone please have the patience to guide me there?
                        (is it possible to buy such a "package"-license at all or will it work as a separate license for one specific plugin at a time?)

                        never trust a skinny cook

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                        • HornOxxH Offline
                          HornOxx
                          last edited by

                          Thanks Tig !!!! 👍 😄
                          While you were writing your kind helpanswer to me, I accidentally clicked on the "Manage License" button and another window appeared. Really, I have never encountered the English term "Obtain" before. Anyway, I landed on the page which I was not able to find until now.
                          Thanks again!

                          and just in case others fail to buy already like me I´ll add this screenshot 😉


                          Fredo Obtain License.jpg

                          never trust a skinny cook

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                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            This dialog based method is to 'obtain' [get] a license for that particular extension.
                            NB.
                            In this context 'obtain'... means to get or gain or attain something - usually by a deliberate action or effort [e.g. unlike the phrase 'to get a headache' where it is not deliberate, as you are unlikely ever to 'obtain' one on purpose !!]...

                            However, the 'bulk' link I gave you lets you buy a set of several extensions in one go for a discounted cost...

                            TIG

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                            • HornOxxH Offline
                              HornOxx
                              last edited by

                              ... wunderbar! your help and your great "headache" term explanation 😄 and of course the current discount 😄 Thanks a lot and everything worked fine!

                              never trust a skinny cook

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                              • W Offline
                                Wantao
                                last edited by

                                20220405100951.png

                                Why request to Sketchucation = ERROR_A04?

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                                • G Offline
                                  Gábor
                                  last edited by

                                  @wantao said:

                                  [attachment=0:3p16vflg]<!-- ia0 -->20220405100951.png<!-- ia0 -->[/attachment:3p16vflg]

                                  Why request to Sketchucation = ERROR_A04?

                                  Hi Wantao,

                                  Could you please erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt and retry the activation? If you still get the same error message, please PM me your signature file for further investigation.

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                                  • O Offline
                                    OhhPao
                                    last edited by

                                    @tig said:

                                    Have you installed the latest versions of Lib Fredo and the SketchUcation toolset ?
                                    Have you restarted SketchUp afterwards ?
                                    This is needed to properly sync the set up...

                                    As Rich says, also check that your firewall set up 'whitelists' SketchUcation.com etc...

                                    Hello, do you have a detailed explanation for this manipulation? On my side nothing seems to block and I do not see where whitelist sketcheducation on my Mac or on ski directly. Thanks

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                                    • fredo6F Offline
                                      fredo6
                                      last edited by

                                      @ohhpao said:

                                      Hello, do you have a detailed explanation for this manipulation? On my side nothing seems to block and I do not see where whitelist sketcheducation on my Mac or on ski directly. Thanks

                                      Could you try to do a check for updates for my plugins (menu entry: Windows > LibFredo6 Settings... > Check Plugins for Update).

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                                      • M Offline
                                        millerjx
                                        last edited by

                                        Fredo
                                        Love your extensions. A Fan!
                                        Glad to pay for them.
                                        I cannot seem to get Scale to validate.
                                        I have SketchUcation 4.1.3
                                        I went into My user/app data/to delete the text file indicated above.
                                        I bought it about an hour ago. Do I need to wait longer?


                                        fredo.png

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                                        • Dave RD Offline
                                          Dave R
                                          last edited by

                                          @millerjx said:

                                          I have SketchUcation 4.1.3

                                          You need to update the Sketchucation Extension Store. The current version is 4.2.5. Use the existing version to install the update. Then close SketchUp and restart.

                                          Etaoin Shrdlu

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                                          M30

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                                          • M Offline
                                            millerjx
                                            last edited by

                                            Thanks, Dave
                                            That worked

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