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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      @marypacheco08 said:

      Hi how are you I have a question:

      To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

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      • J Offline
        juliamaxdylan
        last edited by

        Hi,

        I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
        Can anyone help please?

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        • Rich O BrienR Offline
          Rich O Brien Moderator
          last edited by

          @juliamaxdylan said:

          Hi,

          I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
          Can anyone help please?

          Hi,

          Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

          Download the free D'oh Book for SketchUp 📖

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          • P Offline
            pklenk702
            last edited by

            [size=100:k6vvzzqz]I will start with saying I am an architect, not a computer person, so please forgive my naivete. I am currently struggling with licensing FredoScale. I have downloaded LibFredo6 and FredoScale, both current versions, as well as SketchUcation, the ****current version. I believe I have installed all three via the extension manage, which shows them installed. I have purchased the appropriate license via SketchUcation, received the email, downloaded the .rbz file and the .scflicense files, put in “a safe place”. The Fredo6_Lib and Fredo6_Scale folders and the LibFredo6.rb and FredoScale.rb files are in the Plugins root directory. The Fredo6 collection is showing under Tool and the Fredo6 Preferences under Window. I installed LibFredo first and then FredoScale.

            The problem is nothing happens. Under FredoScale under the Tools, I go to License…” nothing happens. I try to use the extension, but nothing happens. No pop-ups about the license, no activation, no validation, just a big nothing.

            I can only assume I am doing something wrong. What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions. It is like the plugins are not installed.

            Thank you in advance.[/size]

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              @pklenk702 said:

              What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions.

              If everything is installed correctly you can run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply here.

              https://i.imgur.com/NNL6A6w.png

              It will give us a baseline to build upon.

              Download the free D'oh Book for SketchUp 📖

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              • P Offline
                pklenk702
                last edited by

                Here is the report -

                Fredo6 Plugins Information on 2024-02-23 13:18:53 -0800

                • Platform: x64-mswin64_140 - Ruby: 2.7.7
                • Sketchup: 23.0.419
                • LibFredo6: v14.2a
                • LibFredo6 Binary NOT loaded
                • Sketchucation ExtensionStore: 4.3.1
                  Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
                  C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
                  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
                  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/top_libfredo6.rbe:774:in info' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:368:in block in populate_support_menu'
                  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'
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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  I'm sure Fredo / Rich will give a more detailed reply but to me it seems from the report
                  Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
                  That SketchUp [or SketchUcation or you-yourself] is being prevented from loading a file from a folder in
                  C:/Users/pklenk/AppData/Local/Temp
                  Navigate to that folder [it is hidden by default but access with the right settings] and select its icon, right-click > Properties > Security > Edit
                  There will be several Group or user-names listed.
                  Select each one of them in turn and ensure that the Permissions > Full control is ticked.
                  When they are all set properly press OK.
                  See if that has now helped your issue...

                  TIG

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                  • P Offline
                    pklenk702
                    last edited by

                    Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files? It is always a delay and a chore to get them involved, but if I must I must. BTW "kid" is way, way in the rear view mirror.

                    Thanks

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                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      @pklenk702 said:

                      Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files

                      In those cases where IPs or URLs are monitored/blocked you usually see a 'Cannot Access Sketchucation' type message when you try to license.

                      Your ruby output seems to suggest your Libfredo is not installed correctly. You can see LibFredo6 Binary NOT loaded in the output in the console.

                      I would go into C:\Users\SomeName\AppData\Roaming\SketchUp\SketchUp 2022\SketchUp\Plugins and delete the Fredo6_!LibFredo6 folder and the Fredo6_!LibFredo6.rb file

                      If SketchUp is open close it and start it again. Now install Libfredo and restart SketchUp.

                      Now run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support and see if there's still errors. In an ideal environment you should see something like this

                      Fredo6 Plugins Information on 2024-02-26 19;20;48 +0000
                      --------------------------
                      - Platform; x64-mswin64_140 - Ruby; 2.7.7
                      - Sketchup; 23.1.340
                      - LibFredo6; v14.2a
                      - [b]LibFredo6 Binary loaded[/b]
                      - Sketchucation ExtensionStore; 4.3.1
                      

                      Your setup is crying about Libfredo mostly and if that gets sorted we can look into activating.

                      Download the free D'oh Book for SketchUp 📖

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                      • A Offline
                        arjmbenitez
                        last edited by

                        I need this

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                        • J Offline
                          Jillyace Newcomers
                          last edited by

                          Hello I recently had to reset my laptop and had to redownload sketchup. I share the SCFLicense with 2 other friends and all the seats have been taken. When I redownload sketchup before the license usually still works but this time around it doesn't anymore. What can I do?

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                          • Rich O BrienR Offline
                            Rich O Brien Moderator
                            last edited by

                            @jillyace said:

                            Hello I recently had to reset my laptop and had to redownload sketchup. I share the SCFLicense with 2 other friends and all the seats have been taken. When I redownload sketchup before the license usually still works but this time around it doesn't anymore. What can I do?

                            Release the seat at https://sketchucation.com/webshop/my-licences.php

                            Download the free D'oh Book for SketchUp 📖

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                            • S Offline
                              sra
                              last edited by

                              Hello, I purchased FREDO6 BUNDLE 2022-8 PACK. I received the license and extension files, but I got an error code ( ERROR_A04 ) in the license registration process.

                              FYI, I'm using the Sketchup 2022 program, the SketchUcation version is 4.3.1, and the Fredo6 LibFredo6 version is 14.2.
                              I also converted computer user name to English name, but it won't be solved.

                              What kind of solution is there? I want a quick solution.
                              I'll be waiting for your answer.


                              registration error


                              SCF LicenseLog

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                              • Rich O BrienR Offline
                                Rich O Brien Moderator
                                last edited by

                                Close SketchUp

                                Delete the signature file at C:\Users\SomeName\AppData\Local\SCF Licenses

                                Open SketchUp

                                Activate license per https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                                Download the free D'oh Book for SketchUp 📖

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                                • S Offline
                                  sra
                                  last edited by

                                  I'm sorry, but it won't be solved by the way you told me. Error codes B03 and A04 keep coming up. I still need help.


                                  3.PNG

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                                  • Rich O BrienR Offline
                                    Rich O Brien Moderator
                                    last edited by

                                    @sra said:

                                    I'm sorry, but it won't be solved by the way you told me. Error codes B03 and A04 keep coming up. I still need help.

                                    Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                    Download the free D'oh Book for SketchUp 📖

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                                    • W Offline
                                      Wujcenty
                                      last edited by Wujcenty

                                      Hello, @Rich-O-Brien!
                                      Can you release this licences:

                                      Round Corner:
                                      Seat ID: 29019; HW ID: AM1649685560.0Q; Date of activation: 11/04/2022
                                      JointPushPull:
                                      Seat ID: 29018; HW ID: AM1649685560.0Q; Date of activation: 11/04/2022
                                      Curviloft:
                                      Seat ID: 34946; HW ID: AM1649685560.0Q; Date of activation: 12/05/2022
                                      FredoScale:
                                      Seat ID: 35457; HW ID: AM1649685560.0Q; Date of activation: 16/05/2022

                                      I don't have access to this computer anymore.

                                      Rich O BrienR 1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        sra
                                        last edited by

                                        Thanks for your reply.
                                        Here is LibFredo6 plugins information.

                                        • Sketchucation ExtensionStore: 4.3.1
                                        • SCFLicense: v6.1a - 72
                                        • Fredo6 Plugins

                                          Curviloft v1.9b
                                          Curvizard v2.4b
                                          FredoScale v3.5a
                                          JointPushPull v4.7a
                                          RoundCorner v3.3a
                                          ThruPaint v2.3a

                                        • SCFLicense directory present

                                          Signature File: 2024-03-08 09:20:45 +0900

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                                        • Rich O BrienR Offline
                                          Rich O Brien Moderator
                                          last edited by

                                          @sra said:

                                          • Sketchucation ExtensionStore: 4.3.1
                                          • SCFLicense: v6.1a - 72
                                          • Fredo6 Plugins

                                            Curviloft v1.9b
                                            Curvizard v2.4b
                                            FredoScale v3.5a
                                            JointPushPull v4.7a
                                            RoundCorner v3.3a
                                            ThruPaint v2.3a

                                          • SCFLicense directory present

                                            Signature File: 2024-03-08 09:20:45 +0900

                                          Please install Libfredo
                                          https://sketchucation.com/pluginstore?pln=LibFredo6

                                          Restart SketchUp after installation and activate per guide
                                          https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                                          Download the free D'oh Book for SketchUp 📖

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                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator @Wujcenty
                                            last edited by

                                            @Wujcenty send an email to support[at]sketchucation.com and we'll look into it

                                            Download the free D'oh Book for SketchUp 📖

                                            W 1 Reply Last reply Reply Quote 0
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