SCFLicense: Extension Licensing on Sketchucation

sorin3dstudio

Hello ,

I have the same problem as many other users, I changed the computers name and now I cant use Fredo tools, I dont remember my former computer name and also I cant rename it because I have other programs installed...
I need to understand if I have any option to fix this problem.
Sorin

Rich O Brien

@sorin3dstudio said:

I need to understand if I have any option to fix this problem.
Sorin

Follow the advice in the alert.

Close SketchUp
Delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file at C:\Users\SomeName\AppData\Local\SCF Licenses

Open SketchUp

Try activating

If that fails use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu to open the console and copy/paste the text into your reply here

marypacheco08

Hi how are you I have a question:

To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

Rich O Brien

@marypacheco08 said:

Hi how are you I have a question:

To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

SketchUcation | Cart

(sketchucation.com)

juliamaxdylan

Hi,

I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
Can anyone help please?

Rich O Brien

@juliamaxdylan said:

Hi,

I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
Can anyone help please?

Hi,

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

pklenk702

[size=100:k6vvzzqz]I will start with saying I am an architect, not a computer person, so please forgive my naivete. I am currently struggling with licensing FredoScale. I have downloaded LibFredo6 and FredoScale, both current versions, as well as SketchUcation, the ****current version. I believe I have installed all three via the extension manage, which shows them installed. I have purchased the appropriate license via SketchUcation, received the email, downloaded the .rbz file and the .scflicense files, put in “a safe place”. The Fredo6_Lib and Fredo6_Scale folders and the LibFredo6.rb and FredoScale.rb files are in the Plugins root directory. The Fredo6 collection is showing under Tool and the Fredo6 Preferences under Window. I installed LibFredo first and then FredoScale.

The problem is nothing happens. Under FredoScale under the Tools, I go to License…” nothing happens. I try to use the extension, but nothing happens. No pop-ups about the license, no activation, no validation, just a big nothing.

I can only assume I am doing something wrong. What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions. It is like the plugins are not installed.

Thank you in advance.[/size]

Rich O Brien

@pklenk702 said:

What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions.

If everything is installed correctly you can run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply here.

It will give us a baseline to build upon.

pklenk702

Here is the report -

Fredo6 Plugins Information on 2024-02-23 13:18:53 -0800

Platform: x64-mswin64_140 - Ruby: 2.7.7
Sketchup: 23.0.419
LibFredo6: v14.2a
LibFredo6 Binary NOT loaded
Sketchucation ExtensionStore: 4.3.1
Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/top_libfredo6.rbe:774:in info' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:368:in block in populate_support_menu'
c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'

TIG

I'm sure Fredo / Rich will give a more detailed reply but to me it seems from the report
Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
That SketchUp [or SketchUcation or you-yourself] is being prevented from loading a file from a folder in
C:/Users/pklenk/AppData/Local/Temp
Navigate to that folder [it is hidden by default but access with the right settings] and select its icon, right-click > Properties > Security > Edit
There will be several Group or user-names listed.
Select each one of them in turn and ensure that the Permissions > Full control is ticked.
When they are all set properly press OK.
See if that has now helped your issue...

pklenk702

Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files? It is always a delay and a chore to get them involved, but if I must I must. BTW "kid" is way, way in the rear view mirror.

Thanks

Rich O Brien

@pklenk702 said:

Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files

In those cases where IPs or URLs are monitored/blocked you usually see a 'Cannot Access Sketchucation' type message when you try to license.

Your ruby output seems to suggest your Libfredo is not installed correctly. You can see LibFredo6 Binary NOT loaded in the output in the console.

I would go into C:\Users\SomeName\AppData\Roaming\SketchUp\SketchUp 2022\SketchUp\Plugins and delete the Fredo6_!LibFredo6 folder and the Fredo6_!LibFredo6.rb file

If SketchUp is open close it and start it again. Now install Libfredo and restart SketchUp.

Now run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support and see if there's still errors. In an ideal environment you should see something like this

Fredo6 Plugins Information on 2024-02-26 19;20;48 +0000
--------------------------
- Platform; x64-mswin64_140 - Ruby; 2.7.7
- Sketchup; 23.1.340
- LibFredo6; v14.2a
- [b]LibFredo6 Binary loaded[/b]
- Sketchucation ExtensionStore; 4.3.1

Your setup is crying about Libfredo mostly and if that gets sorted we can look into activating.

arjmbenitez

I need this

Jillyace

Hello I recently had to reset my laptop and had to redownload sketchup. I share the SCFLicense with 2 other friends and all the seats have been taken. When I redownload sketchup before the license usually still works but this time around it doesn't anymore. What can I do?

Rich O Brien

@jillyace said:

Hello I recently had to reset my laptop and had to redownload sketchup. I share the SCFLicense with 2 other friends and all the seats have been taken. When I redownload sketchup before the license usually still works but this time around it doesn't anymore. What can I do?

Release the seat at https://sketchucation.com/webshop/my-licences.php

sra

Hello, I purchased FREDO6 BUNDLE 2022-8 PACK. I received the license and extension files, but I got an error code ( ERROR_A04 ) in the license registration process.

FYI, I'm using the Sketchup 2022 program, the SketchUcation version is 4.3.1, and the Fredo6 LibFredo6 version is 14.2.
I also converted computer user name to English name, but it won't be solved.

What kind of solution is there? I want a quick solution.
I'll be waiting for your answer.

registration error

SCF LicenseLog

Rich O Brien

Close SketchUp

Delete the signature file at C:\Users\SomeName\AppData\Local\SCF Licenses

Open SketchUp

Activate license per https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

sra

I'm sorry, but it won't be solved by the way you told me. Error codes B03 and A04 keep coming up. I still need help.

Rich O Brien

@sra said:

I'm sorry, but it won't be solved by the way you told me. Error codes B03 and A04 keep coming up. I still need help.

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

Wujcenty

Hello, @Rich-O-Brien!
Can you release this licences:

Round Corner:
Seat ID: 29019; HW ID: AM1649685560.0Q; Date of activation: 11/04/2022
JointPushPull:
Seat ID: 29018; HW ID: AM1649685560.0Q; Date of activation: 11/04/2022
Curviloft:
Seat ID: 34946; HW ID: AM1649685560.0Q; Date of activation: 12/05/2022
FredoScale:
Seat ID: 35457; HW ID: AM1649685560.0Q; Date of activation: 16/05/2022

I don't have access to this computer anymore.