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SCFLicense: Extension Licensing on Sketchucation

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  • T Offline
    TIG Moderator
    last edited by 12 Jan 2024, 12:12

    Install the latest version of the SketchUcation Toolset.
    It includes a much newer version of the Licensing system.
    Also ensure you have the latest LibFredo6 and any extensions installed.
    Restart SketchUp after the installation[s].
    Then try validating a license...

    TIG

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    • J Offline
      jfussa19
      last edited by 17 Jan 2024, 21:01

      Hi.

      My user name is jfussa19.

      I got my full fredo 6 license, however I Have not been able to validate it on my sketchup. I got this screen and then in the explorer I don't find the SCF License. It happens with the whole plugins I got purchased.
      Can you help me with this?

      Thanks


      unnamed (1).png


      unnamed.png

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      • F Offline
        fredo6
        last edited by 17 Jan 2024, 22:05

        Could you do what is suggested in the message box and advise if this fixes the issue.

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        • T Offline
          tenrev
          last edited by 22 Jan 2024, 13:39

          Good morning

          can you tell me if there is a way to reset your licenses
          I no longer have access to two of my old PCs which are out of order, so I have 4 Fredo6 licenses where the 3 seats are used, I would like to reset everything and be able to reactivate the seats on other PCs
          I saw the question asked by others but no answer?

          thank you for your reply


          Capture d'écran 2024-01-22 144129.png

          biblio3d forum sketchup - artlantis - piranesi
          http://www.biblio3d.com

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          • R Offline
            Rich O Brien Moderator
            last edited by 22 Jan 2024, 13:50

            @tenrev said:

            I would like to reset everything and be able to reactivate the seats on other PCs

            Please check https://sketchucation.com/webshop/my-licences.php

            All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

            Download the free D'oh Book for SketchUp

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            • T Offline
              tenrev
              last edited by 22 Jan 2024, 14:18

              @rich o brien said:

              @tenrev said:

              I would like to reset everything and be able to reactivate the seats on other PCs

              Please check https://sketchucation.com/webshop/my-licences.php

              All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

              great thank you, I had just installed version 4.3.1 and I'm not going to restart sketchup sorry, the main thing now it works, thank you again for the quick response

              biblio3d forum sketchup - artlantis - piranesi
              http://www.biblio3d.com

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              • R Offline
                ramonbastos
                last edited by 26 Jan 2024, 15:34

                @unknownuser said:

                but I cant find the option to do that on https://sketchucation.com/webshop/my-licences.php like you mentioned

                If the device was activated using Sketchucation Tools < 4.3 then you won't see checkboxes at https://sketchucation.com/webshop/my-licences.php

                Go to the device and upgrade Sketchucation Tools

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                • J Offline
                  jaroslavz
                  last edited by 26 Jan 2024, 17:46

                  Can you reset my 3 stucked seats, please? Thank you very much:

                  fredo scale
                  Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                  Curviloft:
                  Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                  Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

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                  • F Offline
                    fredo6
                    last edited by 26 Jan 2024, 18:53

                    @jaroslavz said:

                    Can you reset my 3 stucked seats, please? Thank you very much:

                    fredo scale
                    Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                    Curviloft:
                    Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                    Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

                    This is done now.

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                    • S Offline
                      sorin3dstudio
                      last edited by 6 Feb 2024, 18:48

                      Hello ,

                      I have the same problem as many other users, I changed the computers name and now I cant use Fredo tools, I dont remember my former computer name and also I cant rename it because I have other programs installed...
                      I need to understand if I have any option to fix this problem.
                      Sorin


                      screenc.jpg

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                      • R Offline
                        Rich O Brien Moderator
                        last edited by 6 Feb 2024, 19:09

                        @sorin3dstudio said:

                        I need to understand if I have any option to fix this problem.
                        Sorin

                        Follow the advice in the alert.

                        Close SketchUp
                        Delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file at C:\Users\SomeName\AppData\Local\SCF Licenses

                        Open SketchUp

                        Try activating

                        If that fails use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu to open the console and copy/paste the text into your reply here

                        Download the free D'oh Book for SketchUp

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                        • M Offline
                          marypacheco08
                          last edited by 13 Feb 2024, 21:18

                          Hi how are you I have a question:

                          To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

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                          • R Offline
                            Rich O Brien Moderator
                            last edited by 13 Feb 2024, 22:23

                            @marypacheco08 said:

                            Hi how are you I have a question:

                            To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

                            SketchUcation | Cart

                            favicon

                            (sketchucation.com)

                            https://i.imgur.com/LcadleC.png

                            Download the free D'oh Book for SketchUp

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                            • J Offline
                              juliamaxdylan
                              last edited by 19 Feb 2024, 20:14

                              Hi,

                              I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
                              Can anyone help please?

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                              • R Offline
                                Rich O Brien Moderator
                                last edited by 19 Feb 2024, 20:57

                                @juliamaxdylan said:

                                Hi,

                                I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
                                Can anyone help please?

                                Hi,

                                Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                Download the free D'oh Book for SketchUp

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                                • P Offline
                                  pklenk702
                                  last edited by 23 Feb 2024, 19:53

                                  [size=100:k6vvzzqz]I will start with saying I am an architect, not a computer person, so please forgive my naivete. I am currently struggling with licensing FredoScale. I have downloaded LibFredo6 and FredoScale, both current versions, as well as SketchUcation, the ****current version. I believe I have installed all three via the extension manage, which shows them installed. I have purchased the appropriate license via SketchUcation, received the email, downloaded the .rbz file and the .scflicense files, put in “a safe place”. The Fredo6_Lib and Fredo6_Scale folders and the LibFredo6.rb and FredoScale.rb files are in the Plugins root directory. The Fredo6 collection is showing under Tool and the Fredo6 Preferences under Window. I installed LibFredo first and then FredoScale.

                                  The problem is nothing happens. Under FredoScale under the Tools, I go to License…” nothing happens. I try to use the extension, but nothing happens. No pop-ups about the license, no activation, no validation, just a big nothing.

                                  I can only assume I am doing something wrong. What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions. It is like the plugins are not installed.

                                  Thank you in advance.[/size]

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                                  • R Offline
                                    Rich O Brien Moderator
                                    last edited by 23 Feb 2024, 20:11

                                    @pklenk702 said:

                                    What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions.

                                    If everything is installed correctly you can run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply here.

                                    https://i.imgur.com/NNL6A6w.png

                                    It will give us a baseline to build upon.

                                    Download the free D'oh Book for SketchUp

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                                    • P Offline
                                      pklenk702
                                      last edited by 23 Feb 2024, 21:20

                                      Here is the report -

                                      Fredo6 Plugins Information on 2024-02-23 13:18:53 -0800

                                      • Platform: x64-mswin64_140 - Ruby: 2.7.7
                                      • Sketchup: 23.0.419
                                      • LibFredo6: v14.2a
                                      • LibFredo6 Binary NOT loaded
                                      • Sketchucation ExtensionStore: 4.3.1
                                        Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
                                        C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
                                        c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
                                        c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/top_libfredo6.rbe:774:in info' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:368:in block in populate_support_menu'
                                        c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'
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                                      • T Offline
                                        TIG Moderator
                                        last edited by 23 Feb 2024, 21:55

                                        I'm sure Fredo / Rich will give a more detailed reply but to me it seems from the report
                                        Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
                                        That SketchUp [or SketchUcation or you-yourself] is being prevented from loading a file from a folder in
                                        C:/Users/pklenk/AppData/Local/Temp
                                        Navigate to that folder [it is hidden by default but access with the right settings] and select its icon, right-click > Properties > Security > Edit
                                        There will be several Group or user-names listed.
                                        Select each one of them in turn and ensure that the Permissions > Full control is ticked.
                                        When they are all set properly press OK.
                                        See if that has now helped your issue...

                                        TIG

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                                        • P Offline
                                          pklenk702
                                          last edited by 26 Feb 2024, 18:42

                                          Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files? It is always a delay and a chore to get them involved, but if I must I must. BTW "kid" is way, way in the rear view mirror.

                                          Thanks

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