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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR 離線
      Rich O Brien Moderator
      最後由 編輯

      @numerobis said:

      I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

      It is an easy question and not a secret. I didn't answer simply because I didn't see it.

      After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

      A phone home is simply a handshake with the server to say 'hello here's my license' and we answer back 'yep that's your license'.

      On occasion there's a scenario whereby you phone home but your licensing system needs to be updated and you get a license error popup. This is where we need to improve the messaging.

      But there's no constant checking or a 'must always be online' state.

      Fredo might chime in with more precise numbers if he sees it.

      Or if you read this https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

      In particular the opening paragraph along with Section 8.3 and 8.4

      Download the free D'oh Book for SketchUp 📖

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      • N 離線
        numerobis
        最後由 編輯

        @rich o brien said:

        After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

        Thanks for your answer, Rich. So is this something that has been changed recently, as TIG said? Or is it the same situation as is always was? The reason for this question is, that it had been mentioned before that it would be 4 weeks, but my own experience was that it worked only for 5 or 7 days.

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        • Rich O BrienR 離線
          Rich O Brien Moderator
          最後由 編輯

          @numerobis said:

          Thanks for your answer, Rich. So is this something that has been changed recently, as TIG said? Or is it the same situation as is always was? The reason for this question is, that it had been mentioned before that it would be 4 weeks, but my own experience was that it worked only for 5 or 7 days.

          It was originally ~14days but it was stretched to ~28days when further improvements to the licensing occurred with Sketchucation Tools 4.3+. I can't give precise dates of when it changed to be honest. I'm running different versions of both Sketchucation Tools and Libfredo to test upcoming features I simply forget what changes and when. 😳

          Also the licensing system, and Sketchucation Tools before 4.3, was incredibly hard to support. Our support inbox was a stream of license errors reports and deactivations etc...

          So our intent is to constantly evolve the license system for the user and offer flexibility. Not trap them to devices or online states. We want user to manage every aspect themselves.

          You can't completely escape an online check because that is the nature of licensing but we do aim to minimise the need. Its not perfect but we are slowly getting there.

          Does that answers your queries?

          Download the free D'oh Book for SketchUp 📖

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          • fredo6F 離線
            fredo6
            最後由 編輯

            Within 4 weeks, the licensing makes randomly 4 attempts to check the license online. If none of them can go through, then you need to revalidate online.

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            • N 離線
              numerobis
              最後由 編輯

              @fredo6 said:

              Within 4 weeks, the licensing makes randomly 4 attempts to check the license online. If none of them can go through, then you need to revalidate online.

              Thanks for the clarification. So it can be 4 weeks or anything before? Has it always been like this? Because i had to reactivate every 5 or 7 days the last time i tried it.

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              • R 離線
                raksiw
                最後由 編輯

                hey i bought fredo join push tool and it said that there's an error in generation in geometry.. what should i do

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                • fredo6F 離線
                  fredo6
                  最後由 編輯

                  @raksiw said:

                  hey i bought fredo join push tool and it said that there's an error in generation in geometry.. what should i do

                  First, this is not related to Licensing. So better post in the JPP thread in this forum.

                  Errors in the generation of geometry are related to your model.
                  The best is to

                  • Post or PM the model
                  • Post the content of the Pink dialog where you see the error (there is an export as txt button.
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                  • M 離線
                    Momotaro45
                    最後由 編輯

                    How can i fix this ?


                    How can i fix this ?

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                    • Rich O BrienR 離線
                      Rich O Brien Moderator
                      最後由 編輯

                      Your licensing version is outdated. Please updated Sketchucation Tools and Libfredo

                      https://sketchucation.com/plugin/696-sketchucationtools
                      https://sketchucation.com/pluginstore?pln=LibFredo6

                      We are also performing server maintenance currently but that will be restored shortly.

                      Download the free D'oh Book for SketchUp 📖

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                      • J 離線
                        jennnyjiho
                        最後由 編輯

                        I purchased the license however it says there is an error in validating License. How should I solve this problem?


                        화면 캡처 2024-01-12 135325.png

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                        • TIGT 線上
                          TIG Moderator
                          最後由 編輯

                          Install the latest version of the SketchUcation Toolset.
                          It includes a much newer version of the Licensing system.
                          Also ensure you have the latest LibFredo6 and any extensions installed.
                          Restart SketchUp after the installation[s].
                          Then try validating a license...

                          TIG

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                          • J 離線
                            jfussa19
                            最後由 編輯

                            Hi.

                            My user name is jfussa19.

                            I got my full fredo 6 license, however I Have not been able to validate it on my sketchup. I got this screen and then in the explorer I don't find the SCF License. It happens with the whole plugins I got purchased.
                            Can you help me with this?

                            Thanks


                            unnamed (1).png


                            unnamed.png

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                            • fredo6F 離線
                              fredo6
                              最後由 編輯

                              Could you do what is suggested in the message box and advise if this fixes the issue.

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                              • T 離線
                                tenrev
                                最後由 編輯

                                Good morning

                                can you tell me if there is a way to reset your licenses
                                I no longer have access to two of my old PCs which are out of order, so I have 4 Fredo6 licenses where the 3 seats are used, I would like to reset everything and be able to reactivate the seats on other PCs
                                I saw the question asked by others but no answer?

                                thank you for your reply


                                Capture d'écran 2024-01-22 144129.png

                                biblio3d forum sketchup - artlantis - piranesi
                                http://www.biblio3d.com

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                                • Rich O BrienR 離線
                                  Rich O Brien Moderator
                                  最後由 編輯

                                  @tenrev said:

                                  I would like to reset everything and be able to reactivate the seats on other PCs

                                  Please check https://sketchucation.com/webshop/my-licences.php

                                  All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

                                  Download the free D'oh Book for SketchUp 📖

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                                  • T 離線
                                    tenrev
                                    最後由 編輯

                                    @rich o brien said:

                                    @tenrev said:

                                    I would like to reset everything and be able to reactivate the seats on other PCs

                                    Please check https://sketchucation.com/webshop/my-licences.php

                                    All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

                                    great thank you, I had just installed version 4.3.1 and I'm not going to restart sketchup sorry, the main thing now it works, thank you again for the quick response

                                    biblio3d forum sketchup - artlantis - piranesi
                                    http://www.biblio3d.com

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                                    • R 離線
                                      ramonbastos
                                      最後由 編輯

                                      @unknownuser said:

                                      but I cant find the option to do that on https://sketchucation.com/webshop/my-licences.php like you mentioned

                                      If the device was activated using Sketchucation Tools < 4.3 then you won't see checkboxes at https://sketchucation.com/webshop/my-licences.php

                                      Go to the device and upgrade Sketchucation Tools

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                                      • J 離線
                                        jaroslavz
                                        最後由 編輯

                                        Can you reset my 3 stucked seats, please? Thank you very much:

                                        fredo scale
                                        Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                                        Curviloft:
                                        Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                                        Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

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                                        • fredo6F 離線
                                          fredo6
                                          最後由 編輯

                                          @jaroslavz said:

                                          Can you reset my 3 stucked seats, please? Thank you very much:

                                          fredo scale
                                          Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                                          Curviloft:
                                          Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                                          Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

                                          This is done now.

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                                          • S 離線
                                            sorin3dstudio
                                            最後由 編輯

                                            Hello ,

                                            I have the same problem as many other users, I changed the computers name and now I cant use Fredo tools, I dont remember my former computer name and also I cant rename it because I have other programs installed...
                                            I need to understand if I have any option to fix this problem.
                                            Sorin


                                            screenc.jpg

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