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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      @haloenrique98 said:

      Hello Sr. Fredo, could you release all my licenses for my plugins? I had the error of changing the name of my pc and now I only have a few seats left that I will use soon, it would be very helpful, thank you πŸ˜„))

      Email support@sketchucation.com

      Download the free D'oh Book for SketchUp πŸ“–

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      • D Offline
        daylemma Newcomers
        last edited by

        Hello, i just signed to this site to use jointpushpull tool. When i first downlanded it said i have a 30 days free license but when i clicked on it it said my tool is not licensed and i have to purchase it. Im broke and i dont even know this will work for me so i should try it first and see. Can someone help me please

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        • Dave RD Offline
          Dave R
          last edited by

          Did you also install the required Sketchucation Extension Store?

          Etaoin Shrdlu

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          • J Offline
            JCMULLER
            last edited by

            Good morning, I'm trying to license my Sketchint plugin, but when I do the process this message appears. I've tried to rename my computer, but I still haven't been able to license. I paid for the license and I'm not able to use the plugin. Please solve my problem. Att JULIANO CABRAL MULLER.


            Captura de tela 2023-10-16 050223.png

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              You need to update Sketchucation Tools to 4.3.1

              Link Preview Image
              ExtensionStore | SketchUcation

              3D SketchUp Community for Design and Engineering Professionals.

              favicon

              (sketchucation.com)

              Download the free D'oh Book for SketchUp πŸ“–

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              • C Offline
                captaincringe Newcomers
                last edited by

                Where can I get to read more about this topic from this site?FM Whatsapp Download

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                • Y Offline
                  youniinyou Newcomers
                  last edited by

                  Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                  (I wanted to purchase 'Curviloft Perpetual License' instead.)
                  Can I get a refund and purchase again?

                  1 Reply Last reply Reply Quote 0
                  • Y Offline
                    youniinyou Newcomers
                    last edited by

                    Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                    (I wanted to purchase 'Curviloft Perpetual License' instead.)
                    Can I get a refund and purchase again?

                    1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      @youniinyou said:

                      Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                      (I wanted to purchase 'Curviloft Perpetual License' instead.)
                      Can I get a refund and purchase again?

                      I presume you're the same person that contacted us via email.

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • C Offline
                        captaincringe Newcomers
                        last edited by

                        @youniinyou said:

                        GB Whatsapp DownloadHi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                        (I wanted to purchase 'Curviloft Perpetual License' instead.)
                        Can I get a refund and purchase again?

                        Yes, you can get a refund if you ask them about this incident.

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                        • TampaPowersT Offline
                          TampaPowers
                          last edited by

                          You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                          I am a bit shocked that the entire system here seems to run on the same server and a small mysql issue can bring down the entire system. Remember, the moment you start selling stuff you have to also deliver a certain quality of service.

                          Sketchup Community Discord

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                          • Rich O BrienR Offline
                            Rich O Brien Moderator
                            last edited by

                            @tampapowers said:

                            You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                            On average our uptime is >98% which is good. 100% would be ideal but our uptime relies on the data centers operating at 100%. The data center relies on infrastructure to maintain 100%.

                            So something as simple as a power outage can cause the server to go down. Abrupt shutdowns can corrupt databases which need manual intervention to reset.

                            Not ideal but certainly a good experience for us encounter so we can look at future fallbacks.

                            Download the free D'oh Book for SketchUp πŸ“–

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                            • W Offline
                              WinaLT Newcomers
                              last edited by

                              I have installed my apps on a new Laptop, but all my licenses are currently in use. Can you please release all the license seats for the licenses attached?

                              1. ToolsOnSurface License
                                VisuHole License
                                Curvizard License
                                TopoShaper License
                                FredoScale License
                                Curviloft License
                                JointPushPull License
                                RoundCorner License

                              Licenses I need seats removed.

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                              • A Offline
                                Alizai
                                last edited by

                                Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

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                                • Rich O BrienR Offline
                                  Rich O Brien Moderator
                                  last edited by

                                  @alizai said:

                                  Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                                  It's perpetual. There's no ongoing charge.

                                  Download the free D'oh Book for SketchUp πŸ“–

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                                  • N Offline
                                    ncldnslygn04
                                    last edited by

                                    Hello, can someone help me? My sketchucation store is up to date, I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.


                                    Screenshot 2023-10-31 121709.jpg

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                                    • Dave RD Offline
                                      Dave R
                                      last edited by

                                      @ncldnslygn04 said:

                                      I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.

                                      Did you try doing what the error message tells you to do?

                                      Etaoin Shrdlu

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                                      • R Offline
                                        rtrowski Newcomers
                                        last edited by

                                        My work uses a virtual system and as such, each new version is a "new seat". I'm unable to release the 3 seats I have, is there an Admin that can assist in releasing these?

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                                        • J Offline
                                          junphuc17945
                                          last edited by

                                          Please help me reset my 3 stucked seats of fredo scale, thank you so much :
                                          Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                          Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                          Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022

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                                          • fredo6F Offline
                                            fredo6
                                            last edited by

                                            @junphuc17945 said:

                                            Please help me reset my 3 stucked seats , thank you so much :
                                            fredo scale
                                            Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                            Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                            Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022
                                            curvizard:
                                            Seat ID: 27972; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                            Seat ID: 27984; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                            Seat ID: 32606; HW ID: BR1622557468.0S; Date of activation: 30/04/2022

                                            This is done

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