SCFLicense: Extension Licensing on Sketchucation

Snuk · 25 May 2022, 13:21

I have 1 seat license left on the computer I formatted. Can I remove that seat from the online system?

Dave R · 25 May 2022, 14:44

Can I remove that seat from the online system?

You can release seats with the current version of the Sketchucatio Extension Store tool. Update the tool, quit, and then restart SketchUp.

Snuk · 25 May 2022, 21:27

@dave r said:

@snuk said:

Can I remove that seat from the online system?

You can release seats with the current version of the Sketchucatio Extension Store tool. Update the tool, quit, and then restart SketchUp.
[attachment=0:1p26tn9s]Screenshot - 5_25_2022 , 9_45_28 AM.png[/attachment:1p26tn9s]

Can i remove the license on the pc i can no longer access ?

Gábor · 26 May 2022, 08:57

@snuk said:

Can i remove the license on the pc i can no longer access ?

If that seat was activated with SketchUcation Tools v4.2.6 or later, then yes, you can do it at https://sketchucation.com/webshop/my-licences.php . If it was activated with an earlier version of the plugin, the only way is to either PM the author of the plugin with the reason you are asking for a release or write to support[at]sketchucation.com with the reason asking for the release.

fredo6 · 26 May 2022, 10:08

@Snuk

I released the 3 seats for Curviloft and the seat for FredoScale.
So you now need to revalidate the licenses on your remaining computers.

Fredo

inji jeong · 27 May 2022, 06:32

Hello. I have a question.
I bought the bundle license.
and I realized that I bought 3 sets (120$)
How can I get a refund??? and want to buy again.
+) After I realized the mistake. I did not activate the license.

Gábor · 27 May 2022, 09:09

Hi Inji Jeong,

I suppose you want to keep one of the 3 bundles. Am I right? If yes, I can disable and refund you the licences in 2 bundles and you can use the 3rd one.

Or do you want a refund for all 3 bundles?

You can send your request to our support[at]sketchucation.com email address.

miguelmars · 27 May 2022, 22:18

Hi I'm having trouble activating my License for FredoCorner ill buy the fredo6 bundle

Error in the License Validation

Request to Sketchucation: ERROR_F09

License File for another plugin - Please check if you are trying to activate the correct license

You may want to check your MyLicenses page on Sketchucation and download the right license file for this plugin

Do you want to open your MyLicenses page on Sketchucation?

Dave R · 27 May 2022, 22:34

@unknownuser said:

Hi I'm having trouble activating my License for FredoCorner ill buy the fredo6 bundle

Error in the License Validation

Request to Sketchucation: ERROR_F09

This error indicates a extension name mismatch. The bundle includes the license for Round Corner, not FredoCorner. They are different tools and require different licenses.

miguelmars · 28 May 2022, 03:23

Hii !! I'm having trouble activating my fredo corner license have a pup that says:

Error in the License Validation

Request to Sketchucation: ERROR_F09

License File for another plugin - Please check if you are trying to activate the correct license

You may want to check your MyLicenses page on Sketchucation and download the right license file for this plugin

Do you want to open your MyLicenses page on Sketchucation?

I buy the fredo6bundle, what can I do to activate it? Thanks in advance

fm63110 · 28 May 2022, 15:15

I bought unlimited Fredo6 licenses. I received the confirmation emails and saved the attached documents on my hard drive. Then I wanted to validate the licenses in sketchup, but that does not work. By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
What's going on ?

Dave R · 28 May 2022, 15:19

@fm63110 said:

By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
What's going on ?

Which extension are you trying to validate the license for?

The most common reason we are seeing for this message is users trying to apply the license for Round Corner to FredoCorner. They are different tools and require different licenses. The license bundle include a license for RoundCorner. The license for FredoCorner is sold separately.

Erikone · 28 May 2022, 18:15

Hi, today I purchased the license and successfully activated 2 plugins on the first attempt (RoundCorner and JointPushPull) but I had many problems activating Curviloft. Reading the forum posts I followed the instructions asking to try to delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" file from the PC and try again to activate the licenses. After several attempts I succeeded but I realized that all the places were occupied and while releasing on this pc all the licenses in my Sketcheducation profile I still find myself occupied some places for other plugins. From the license management page of my profile I can't do it and so I wanted to ask you: is there a way to "reset" the situation in order to free up places for the use of these plugins on my other PCs? And again: why even though I tried the activation always on the same PC, the HW ID is different? Sorry my english but i had my italian translated to Google. Thank you

fm63110 · 29 May 2022, 09:11

to the attention of Fredo6

I sent a message yesterday to tell you that the documents attached to the license purchase confirmation email are not working. In fact, it's RoundCorner's that doesn't work. I have the sketchup 2022 version. Is RoundCorner compatible with this version of sketchup.
If so, please send me a working license.

TIG · 29 May 2022, 11:40

I'm sure Fredo will reply.

But some points that might help in the interim...

Are you confusing Fredo's RoundCorner and his FredoCorner extensions and licenses - they are separate tools and licensed separately too...

Everything works fine in v2022...

Have you installed the latest versions of the SketchUcation Toolset [v4.2.8] which contains the latest SCFlicensing codes ?
Have you also installed the latest Lib Fredo ?

genlin1992 · 31 May 2022, 00:03

Downloaded Fredo for jointpushpull 20 minutes for the first time. Initially had a problem loading LibFredo6 extension after getting jointpushpull.
When LibFredo6 finally loaded, it came up with the expired license message - expired 31 mar 2022. But I only loaded it for the first time!!! It seems harsh to pay for the license when I don't even know whether this thing will work for me (not fredo itself but using joint push pull in my situation...

TIG · 31 May 2022, 09:59

This kind of error suggests that you do not have the latest SCFlicensing system installed.
Install the latest SketchUcation toolset from the PluginStore.
This will also include the newest SCFlicensing software.
Restart SketchUp to ensure everything gets synced...

Try again and the error should have been resolved ?

risenknight · 2 Jun 2022, 08:47

Hi fredo, great plug in as always!

i've got a problem with releasing the licensing, though. i've already released the licensing on one computer, as i'm planning to change my computer to a new one, but the seats' still taken... please see attachment

just to note, i was just releasing the license, so maybe it will take time to see the changes. will be updating if the seat number is updated later on, thank you in advance

inji jeong · 2 Jun 2022, 09:46

Hi again.
I bought bundle. and I want to activate but It doesn't work.

whenever I click ' Validate License', there is an Error like below.

Error in the License Validation
Request to Sketchucation : ERROR_A04
Wrong Signature File - You nay have changed the computer name
It is advised to erase the signature file and revalidate
Do you want to open the folder containing the signature file?

I've tried deleting (SCFLicenseSignature - DO NOT MODIFY OR DELETE) file as I read in some posts, with no results.
and It makes 'B03' error......

Please help me how to solve it . Thanks.

TIG · 2 Jun 2022, 10:12

The initial error shows it could not decode the signature file.
Did you install the newest version of the SketchUcation Toolset [v4.2.9], which also includes the current licensing code ?
Have you installed the latest Lib Fredo ?
Have you restarted SketchUp after the installations to sync everything ?

It might be having issues with your computer's name ?
Does it contain any characters that are not simple ASCII letters and numbers ?
This goes against Microsoft's guidance and can cause other apps issues...

Have you tried repairing the Windows installation - it will affect nothing you might have customized...
Close SketchUp etc.
Find the SketchUp installer's exe file - usually in your Downloads folder...
Select the installer's exe file's icon, right-click > context-menu > "Run as administrator"
When prompted choose "Repair"
This should reset all permissions properly...

I'm sure Fredo will also have some ideas and reply too...