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    SCFLicense: Extension Licensing on Sketchucation

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    • G Offline
      gamjasjy6010 Newcomers
      last edited by

      Hello, Fredo.
      I just bought 8 plugins and haven't used any licenses yet. Is it possible to get a refund? I'm using 8 of them so I'm going to use them one by one.
      Thank you.

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        @gamjasjy6010 said:

        Hello, Fredo.
        I just bought 8 plugins and haven't used any licenses yet. Is it possible to get a refund? I'm using 8 of them so I'm going to use them one by one.
        Thank you.

        Sorted via email

        Download the free D'oh Book for SketchUp πŸ“–

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        • R Offline
          RACCODAC1123
          last edited by

          FREDO, i realy need your help. I have a few license from you, and those functionaly perfect. The last night i change the name of my computer, and all license are gone, no one can open, say my trial period is end, and the messagge is some wrong with the name of the computer, can you help me.


          Captura de pantalla 2023-09-20 192502.png

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          • H Offline
            HaloEnrique98
            last edited by

            Hello Sr. Fredo, could you release all my licenses for my plugins? I had the error of changing the name of my pc and now I only have a few seats left that I will use soon, it would be very helpful, thank you πŸ˜„))

            1 Reply Last reply Reply Quote 0
            • C Offline
              Clarar khan Newcomers
              last edited by

              @nofi said:

              Hii,
              I just made the purchase forbitlife fredocorner extension, but i didn't get any email related to it.

              Hi friend
              If you haven't received an email confirmation for your BitLife FredoCorner extension purchase, it's essential to check your spam folder and reach out to their customer support for assistance.Free Fire name

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              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                @haloenrique98 said:

                Hello Sr. Fredo, could you release all my licenses for my plugins? I had the error of changing the name of my pc and now I only have a few seats left that I will use soon, it would be very helpful, thank you πŸ˜„))

                Email support@sketchucation.com

                Download the free D'oh Book for SketchUp πŸ“–

                1 Reply Last reply Reply Quote 0
                • D Offline
                  daylemma Newcomers
                  last edited by

                  Hello, i just signed to this site to use jointpushpull tool. When i first downlanded it said i have a 30 days free license but when i clicked on it it said my tool is not licensed and i have to purchase it. Im broke and i dont even know this will work for me so i should try it first and see. Can someone help me please

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Did you also install the required Sketchucation Extension Store?

                    Etaoin Shrdlu

                    %

                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

                    %

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                    • J Offline
                      JCMULLER
                      last edited by

                      Good morning, I'm trying to license my Sketchint plugin, but when I do the process this message appears. I've tried to rename my computer, but I still haven't been able to license. I paid for the license and I'm not able to use the plugin. Please solve my problem. Att JULIANO CABRAL MULLER.


                      Captura de tela 2023-10-16 050223.png

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                      • Rich O BrienR Offline
                        Rich O Brien Moderator
                        last edited by

                        You need to update Sketchucation Tools to 4.3.1

                        Link Preview Image
                        Sketchucation Tools | SketchUcation

                        3D SketchUp Community for Design and Engineering Professionals.

                        favicon

                        (sketchucation.com)

                        Download the free D'oh Book for SketchUp πŸ“–

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                        • C Offline
                          captaincringe Newcomers
                          last edited by

                          Where can I get to read more about this topic from this site?FM Whatsapp Download

                          1 Reply Last reply Reply Quote 0
                          • Y Offline
                            youniinyou Newcomers
                            last edited by

                            Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                            (I wanted to purchase 'Curviloft Perpetual License' instead.)
                            Can I get a refund and purchase again?

                            1 Reply Last reply Reply Quote 0
                            • Y Offline
                              youniinyou Newcomers
                              last edited by

                              Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                              (I wanted to purchase 'Curviloft Perpetual License' instead.)
                              Can I get a refund and purchase again?

                              1 Reply Last reply Reply Quote 0
                              • Rich O BrienR Offline
                                Rich O Brien Moderator
                                last edited by

                                @youniinyou said:

                                Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                                (I wanted to purchase 'Curviloft Perpetual License' instead.)
                                Can I get a refund and purchase again?

                                I presume you're the same person that contacted us via email.

                                Download the free D'oh Book for SketchUp πŸ“–

                                1 Reply Last reply Reply Quote 0
                                • C Offline
                                  captaincringe Newcomers
                                  last edited by

                                  @youniinyou said:

                                  GB Whatsapp DownloadHi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                                  (I wanted to purchase 'Curviloft Perpetual License' instead.)
                                  Can I get a refund and purchase again?

                                  Yes, you can get a refund if you ask them about this incident.

                                  1 Reply Last reply Reply Quote 0
                                  • TampaPowersT Offline
                                    TampaPowers
                                    last edited by

                                    You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                                    I am a bit shocked that the entire system here seems to run on the same server and a small mysql issue can bring down the entire system. Remember, the moment you start selling stuff you have to also deliver a certain quality of service.

                                    Sketchup Community Discord

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                                    • Rich O BrienR Offline
                                      Rich O Brien Moderator
                                      last edited by

                                      @tampapowers said:

                                      You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                                      On average our uptime is >98% which is good. 100% would be ideal but our uptime relies on the data centers operating at 100%. The data center relies on infrastructure to maintain 100%.

                                      So something as simple as a power outage can cause the server to go down. Abrupt shutdowns can corrupt databases which need manual intervention to reset.

                                      Not ideal but certainly a good experience for us encounter so we can look at future fallbacks.

                                      Download the free D'oh Book for SketchUp πŸ“–

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                                      • W Offline
                                        WinaLT Newcomers
                                        last edited by

                                        I have installed my apps on a new Laptop, but all my licenses are currently in use. Can you please release all the license seats for the licenses attached?

                                        1. ToolsOnSurface License
                                          VisuHole License
                                          Curvizard License
                                          TopoShaper License
                                          FredoScale License
                                          Curviloft License
                                          JointPushPull License
                                          RoundCorner License

                                        Licenses I need seats removed.

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                                        • A Offline
                                          Alizai
                                          last edited by

                                          Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                                          1 Reply Last reply Reply Quote 0
                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            @alizai said:

                                            Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                                            It's perpetual. There's no ongoing charge.

                                            Download the free D'oh Book for SketchUp πŸ“–

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